SOLVED: Fatal Crash-Adding Rematrix Solo module to PC

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stratman70
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2015/02/24 22:16:18 (permalink)

SOLVED: Fatal Crash-Adding Rematrix Solo module to PC

The Platinum update fixed the issue-Thanks CW
 
EDIT: I cannot add it to any preset at all?
 
Just trying to add the rematrix solo (CW version) module to the PC preset "vocals - Leveled  & Saturated". I click add module , select rematrix solo and Bam, this crash- Fatal Crash error.
 
Tried to send report to CW but got an error saying Connection error. Well, not on my side.
Any experience with this?
Thanks
Says offline but I AM ONLINE
post edited by stratman70 - 2015/02/28 18:58:16

 
 
#1

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    scook
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/24 23:06:46 (permalink)
    Found the "vocals - Leveled  & Saturated" preset. It is part of X1. No problem adding REmatrix to the preset or any other that I tested. Tried inserted at top, middle and bottom of the channel. May want to manually open a ticket and attach the minidump. Minidumps are in the SONAR user directory.
    #2
    stratman70
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/24 23:11:39 (permalink)
    OK-Thanks Scook-I'll do that. Would have been nice if the Send reporter or whatever worked, I tried it 3 times.
     

     
     
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    stratman70
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/24 23:15:34 (permalink)
    BTW-I can add every other module to any PC preset-no problem. It's only the rematrix solo.
     
    If it was in a pack I'd reinstall it, but I think it's part of the platinum install, not in one of the suites or whatever they are

     
     
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    stratman70
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/24 23:27:39 (permalink)
    Cannot send anything to CW-submit button does nothing :-(

     
     
    #5
    scook
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/24 23:29:27 (permalink)
    All the PC modules are in the "SONAR Platinum" core package.
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    stratman70
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/24 23:41:52 (permalink)
    OK Thanks- I am just going to try and call tomorrow. I'll post any progress
    Thanks Scook

     
     
    #7
    stratman70
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    Re: Fatal Crash-Adding Rematrix Solo module to PC 2015/02/25 22:18:28 (permalink)
    Update:
     
    Spoke to CW Tech Support today. Sent them a mini dump.
     
    It was a good experience , cordial and easy going. Tech was very savvy and easy to explain things to.
     
    Good expeience.

     
     
    #8
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