pentimentosound
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SOLVED I can't activate my CD Architect 5.2 on new PC
After reading (here) that Sound Forge 8 is working for some of you, on Windows 10 (64bit) I decided to install it, along with CD Architect 5.2 and NR 2.0 No problem with SF8, nor NR 2.0 I keep getting some kind of error when I try to activate (upon opening it) CD Arch. It is registered at both Sony and Magix BTW I'm trying to paste the 29 digit activation code, and that's where I'm getting the error. Help? Thanks Michael
post edited by pentimentosound - 2017/08/09 18:42:58
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interpolated
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/05 23:17:48
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Oh oh oh...it's Magix...you know.
But on serious note, I think it's something to do with the new owners. I would hassle those crafty germans if I were you.
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cclarry
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/05 23:27:31
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Make sure you are running it as "Administrator". Sometimes that
will keep things from registering properly...just a thought
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/05 23:30:08
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Ha! If no other option appears.....
I'm more of a path of least resistance person. I think it may have to do with Sony (or Magix, too?) using 20 digits though there are 29. Like in my Quick Start Manual only 20 of the 29 (so where did I get them? LOL) appear as my serial number.
and then there's the "this was way back!" aspect! LOL
Michael
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interpolated
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/05 23:31:10
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I read something on the Acidplanet forum the other day which is why I suggested he may have to do this.
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/05 23:35:37
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I will certainly include that path for a solution. Thanks!
I've got Acid Pro 3, too, from "back in the day" when I got a PC and Pro Audio 9, but don't see any point in that, anymore.
Michael
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/06 00:18:45
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I just tried to activate it again and now can't "my trial has expired". Crap!
Looks like I'll be writing to Magix in the morning.
Michael
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Lynn
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/06 00:31:42
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☄ Helpfulby pentimentosound 2017/07/06 12:01:41
This happened to me, too, after my hard drive crashed last year. I emailed Magix, and they responded with a new code within a few weeks. All has been good since.
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Wookiee
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/06 11:39:52
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☄ Helpfulby pentimentosound 2017/07/06 12:01:44
I had a similar problem here a while back Michael I emailed their support not the quickest of replies but they did resolve the issue.
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/06 11:54:36
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Whoa "a few weeks"!?!?! Better get that one sent, then!
Thanks
Michael
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/06 12:02:37
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Thanks to both of you. I emailed Magix support this morning and will post once I get a reply. Michael
post edited by pentimentosound - 2017/07/06 16:26:15
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Mack
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/11 13:21:26
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Mchael,
Just wondering if you heard back from Magic? I would be interested in knowing how helpful they were.
Thanks,
Sonar Platinum Cakewalk BandLab Sony Sound Forge Pro 10 Garritan Personal Orchestra 5, Instant Orchestra MOTU Ultralite MK3 Hybrid Windows 10/64 Intel i7 CPU, 16G RAM Dual Screen Monitors ADK Pro Audio built Computer
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/11 18:38:16
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Not yet, Mack. I do plan to post when they do and will comment on their response in addition to the time frame. It's been 5 days, so it could be another week or more......
Michael
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/12 16:14:07
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Bingo! They wrote back at noon today! I'm impressed.
"Hello
Thank you for your message.
The serial for CD Architect will be 20 digits.
To resolve this issue, please do the following:
Close the program if it is running.
Next, open the Registry Editor. To do this on Windows, press the Windows key and R together on your keyboard. In the window that appears, type REGEDIT and press Enter. If prompted, allow the program to make changes to your computer.
In the Registry Editor, navigate to the following directory:
HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sony Creative Software > [Program Name] > [Version Number] > License
Right-click the License folder ONLY and select Delete. If prompted, confirm you wish to delete the folder.
Once the folder has been deleted, close the Registry Editor.
Launch the program again. You should be prompted to enter your serial number."
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Lynn
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/12 21:51:50
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Wow! That's quite a bit of jumping through a hoop. They just sent me a new serial number, and I was good to go. I wonder what the difference was.
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/12 23:05:34
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I figure it's because I've installed it and attempted to activate it enoughm to time out my "trial version", which is how the plug in "sees it", I guess. There is no way to enter an activation code now. My only options are close it or buy it.
I'll have to wade through this one! LOL
Michael
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/12 23:39:10
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Ooooops It didn't work. I found my CD Architect 5.2 under Sony Media Software (not under Sony Creative Software) and deleted the License folder there. That worked because I was able to open CD Architect and insert my serial number.
However when I tried to put in my serial number. I got a message saying "Invalid Serial Number". "The Serial Number must start with B6" Mine starts with B5. I wrote them back and hope to hear back soon.
Michael
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Mack
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/13 15:11:47
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Sorry it did not work, Michael. Keep us informed. I use Sound Forge 10 and occasionally CD Architect (in the distant past). Hope Magix comes up with the answer.
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/13 18:39:07
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I've sent them my serial numbers for SF7 and 8, NR2 and CD Architect 5.2 and had registered with them when they bought that stuff from Sony. I can't imagine why my serial number doesn't work, but expect it to be simple. I did have to fill out a new support ticket as they closed my first one after sending me the quoted answer (above).
I will follow up, Mack.
I've been using CD Arch to make copies of my meditation CD First Snow and suppose there are other options, but I thought it wouldn't be any learning curve to move it to my "new" desktop (I've been making the copies on my old P4 XP machine the whole time). I used to have a pair of MicroBoards QD-2's and kind of wish I still had one, at least, but expect that even CD's will get left in the dust, before too long. (even by me! LOL)
Onward and upward Junior Birdmen!
Michael
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interpolated
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/14 09:49:13
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I was looking at the Magix website, it just seems so shareware-ish. I imagine their Sequoia and Samplitude lines get more attention.
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/14 12:31:45
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As long as they share a solution.......... LOL
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interpolated
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/15 23:37:32
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Jesse G
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/18 04:23:01
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Now, I am looking for my CD Architect 5.2 download file and reg key from several years ago. I know it was on one of those 630 backup DVD's I placed in the Garage 
Peace,Jesse G.  A fisher of men <>< ==============================Cakewalk and I are going places together!
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Mack
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/26 11:10:00
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Michael,
Did you ever hear back from Magix, the second time you emailed them?
Thanks,
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/26 13:41:02
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No, not yet. I did get a "don't ask the same question we've already answered" email when they closed my first ticket and I sent the 2nd.
I didn't ask the same question as was obvious from the subject. If they don't respond soon, I'll send yet another!
I can't understand how my serial number, which is registered with them (all 3 products show up as registered in my account there), is "invalid", but what do I know!?!?!?? LOL
I will post if/when they respond or I find out how to get CD Architect working properly.
Michael
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Jim Roseberry
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/26 15:16:22
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☄ Helpfulby pentimentosound 2017/07/26 18:15:23
Hi Michael, Do you have a Magix account? If so, you should be able to log-in... and see all of your previous "Sony" software (Vegas Pro, SoundForge, DVD-Architect, etc). Your serial numbers should be listed... along with download links. Recently had to install DVD Architect on my new build... and that was the solution. Magix installer with the Magix SN. A full manual uninstall includes: - Programs And Features to run the uninstall
- Deleting any related folders
- Going into the Registry and deleting the program specific entries under:
- HKLM>Software
- HKCU>Software
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/26 18:18:09
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Thanks Jim. I do.
I set one up when they announced buying Sound Forge et al, from Sony, and suggested that we do. I redownloaded all relevant stuff at that point.
I'll go back and see if I goofed or assumed my serial # was "the same as it ever was"......
It certainly could've been me! LOL
Michael
ps I checked and my CD Arch serial is the same on I have and used. Mine starts with B5- but I get a message saying it should start with B6 which I also tried to no avail.
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bitflipper
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/26 19:05:56
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I just attempted to install CDA here. It told me it was already installed, which shows how often I burn CDs nowadays - I'd forgotten it was there. My S/N format is B6-xxxxxx-xxxxxx-xxxxxx. Make sure you've got the right number of characters. I once wrote down a S/N on a CD sleeve and missed one digit. Luckily, it was the last digit so I was able to guess it.
 All else is in doubt, so this is the truth I cling to. My Stuff
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pentimentosound
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/26 21:47:10
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Thanks Bit After a couple "operator errors" with Serial #'s and Activation Codes etc when I first joined the DAW and software world, I've been meticulously attentive to getting these numbers down correctly.
I have the original discs with the printed serial # and the emails from Sony (when I upgraded from SF7 to 8) and Magix. They all match and start with B5- and I didn't have any trouble with registering SF 8, nor Noise Reduction 2 at the Magix site. So, it's just .............. hmmm I have no clue! LOL
I do have the 20 digit format correct, and can't imagine why I can't insert the serial when I try to open CDA 5.2. It's registered on Magix site and Sony's with what I have for the serial #.
It's obviously some kind of glitch or something so obvious I've missed it repeatedly.
Michael
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bitflipper
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Re: I can't activate my CD Architect 5.2 on new PC
2017/07/27 04:44:29
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☄ Helpfulby pentimentosound 2017/07/27 10:55:12
When you figure it out, could you please figure out why CW refuses my Dim Pro S/N even though I copy-and-paste it directly from their own web page?
Is there no customer support at Sony that could help you? I've gotten at least two vendors to make corrections in their databases when I was prevented from authorizing by what turned out to be bad data on their end. This is almost certainly your problem, since you've previously installed CDA using the disc and S/N they gave you. Your physical CD hasn't changed since then. The only thing that could change is their data.
All else is in doubt, so this is the truth I cling to. My Stuff
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