paulshwk
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SOLVED - I'm confused over this pay upfront upgrade thing - is it a good deal?
I'm not happy about the membership scheme Cakewalk has introduced. I've spent a ton of money with Cakewalk over the years and if I don't subscribe they are effectively cutting me off - how is that good customer service? That has really annoyed me. They also appear to be charging extra for all the things like bug fixes and some content updates that we, the customers, used to get for free. I think they have discounted this first year to try and make it look like a better deal than it actually is - look at the price hike next year if you select the pay monthly option. I'm just not seeing the benefits of this scheme. In 2016 it will cost me over 60 UK pounds a year extra. I'm seriously thinking of cutting my losses and switching to another product. But, before I do that can anyone give me any facts about this membership that isn't based on the Cakewalk marketing blurb? Is this membership a good thing to pay for? Please convince me!
post edited by paulshwk - 2015/02/05 07:43:20
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subtlearts
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 14:40:38
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Here we go again. Yes, it's a good deal. The update is great and the bonuses are worth more than the price of the update. If you pay for itup front there is no difference at all from how it was before. You've misunderstood (or are deliberately misunderstanding, I don't mean to cast aspersions but there have been a lot of these threads started by brand new members over the last few weeks so please forgive us if we've become a bit cynical) the marketing. There are at least 15-20 very similar threads here if you want to take the time to look, where every such objection is thoroughly debunked. I'm not interested enough to rehash it all here, except to say that in effect the only thing that has happened is that a monthly payment option has been made available to people who might need or want it, and if you don't you can safely ignore it and continue to upgrade ~yearly as before, and enjoy a fabulous software suite from a great company. And this excellent forum is gravy.
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paulshwk
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 14:51:33
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Hey, less of the attitude please. I simply asked some questions, if you didn't want to answer then don't answer.
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Dave Modisette
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 14:53:12
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Please don't feed these one post, one complaint guys who are going to take their business elsewhere. I've got licensed versions of 5 different DAWs and if a new version looks like something I can use, I buy it. Sometimes, I buy it and never use it but I have it if I need it.
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karma1959
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 14:55:15
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I'm not really sure where the discontent comes from. If you prefer to continue paying in full for each upgrade - you can still do that, so there doesn't NEED to be a change if you're uncomfortable with it. However if you prefer NOT to pay in full, you can pay per month. Either way, you're not being cut off - you still own whatever you've purchased historically, which is exactly the same situation as you've had all those years you've been upgrading. In addition, if you do upgrade (whether monthly or annually), not only to you receive the current upgrade (as you always have historically), but it also entitles you to free upgrades for the next 12 months. There are numerous threads on this subject. A quick search on the forum will give you all the details and context you need to make a decision.
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Sanderxpander
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 14:58:59
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In short, 1. You're paying for an upgrade, just as if Sonar X4 were released 2. You're getting a whole extra year not only of bug fixes (used to be roughly half a year) but also of extra features (we never had this before). 3. You're not getting cut off after a year, you get to keep your software as is. Again as it was, except now you'll have a newer version. 4. You don't HAVE to upgrade after a year, you can wait until new features become available that you're interested in (no different from before). 5. Cakewalk will have to provide some incentive for people to upgrade right after their year is up, so I'm personally guessing/hoping there will be some discounts for those who wish to continue with no interruptions.
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dcumpian
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 15:04:19
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As I recall, every time I upgraded I always had to pay up front. Cakewalk never let me download the software and use it, then pay later. Now, you can do that, which is great if that's what you want to do. Otherwise, it is the same as it ever was. Dan
Mixing is all about control. My music: http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.
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paulshwk
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 15:18:35
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I have used Cakewalk since I purchased a copy of Sonar 8, and I have upgraded through each version to X3. I have tried other DAWS in the past and stuck with Sonar as I like it the best, so it is my only one. I have, and hope to continue to be, a loyal Sonar user. I'm just new to the forum. I don't usually use forums so my apologies if my post has caused any bad feeling or misunderstanding. My post was perhaps not well worded, but that may be as I've had a fever for the past week! Probably not the best time to write it. I now have a better understanding of the membership deal. So, thanks. That's all I was asking for.
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bapu
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 15:23:41
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Go back and edit your OP title to say "SOLVED". And maybe apologize? Just a thought.
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subtlearts
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 15:32:31
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For example, I apologized in advance and explained why I (and others) might come off as impatient with this line of inquiry. If you genuinely missed the info, then I am happy to apologize again, but there has been a pattern and your post happened to fit it perfectly.
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tlw
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 17:58:39
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paulshwk They also appear to be charging extra for all the things like bug fixes and some content updates that we, the customers, used to get for free.
I doubt we ever got bug fixes for free. I would expect the anticipated cost of bug-fixing during the product development life to be reflected in the selling price like it is with most software - software from companies with any intention to survive, anyway. Bug fixing costs employee time, which means wages, and might require the purchase of third party products as well. That money has to be recouped from income to the extent necessary to prevent the company running into financial trouble. Paying for software in the traditional one-off lump sum might not look like paying for bug fixing, but that's because you don't see the figures and assumptions used to calculate the selling price. It's no different to how shops include the anticipated losses to shoplifters in their prices, restaurants the cost of replacing broken plates or vehicle manufacturers factoring the anticipated costs of doing warranty work into the price of their products.
Sonar Platinum 64bit, Windows 8.1 Pro 64bit, I7 3770K Ivybridge, 16GB Ram, Gigabyte Z77-D3H m/board, ATI 7750 graphics+ 1GB RAM, 2xIntel 520 series 220GB SSDs, 1 TB Samsung F3 + 1 TB WD HDDs, Seasonic fanless 460W psu, RME Fireface UFX, Focusrite Octopre. Assorted real synths, guitars, mandolins, diatonic accordions, percussion, fx and other stuff.
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bapu
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 18:35:27
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{tongueincheek} Why do I need a warranty for my car from the manufacturer? When I get the car it should work perfectly and not require any work. That's what I paid for, a working car.  {/tongueincheek}
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GregGraves
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 18:47:33
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So ... since someone started this thread (not me), am I correct in understanding that if I currently have 2 AD2 adpacks (that came with AD1), if I go Platinum, I will get to choose a 3rd adpack? And another MIDI pack? There's $120 right there.
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Karyn
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 18:54:00
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GregGraves So ... since someone started this thread (not me), am I correct in understanding that if I currently have 2 AD2 adpacks (that came with AD1), if I go Platinum, I will get to choose a 3rd adpack? And another MIDI pack? There's $120 right there.
No, sorry, that's not right. Wrong. You get to choose THREE... THREE THREEEEEEEEE!!!!!!3!!
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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jbow
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 19:45:28
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Yes, it is VERY good!! No changes really, just slightly different timing. Mo betta... J
Sonar Platinum Studiocat Pro 16G RAM (some bells and whistles) HP Pavilion dm4 1165-dx (i5)-8G RAM Octa-Capture KRK Rokit-8s MIDI keyboards... Control Pad mics. I HATE THIS CMPUTER KEYBARD!
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Anderton
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 19:49:19
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Mod Bod Please don't feed these one post, one complaint guys who are going to take their business elsewhere. I've got licensed versions of 5 different DAWs and if a new version looks like something I can use, I buy it. Sometimes, I buy it and never use it but I have it if I need it.
Yes, but you're a professional. Apparently in more ways than one
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dlesaux
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 20:17:06
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Been using Sonar since version 8 and only 3 posts on the forum? Hmm.. What a shame you didn't leverage the combined wisdom of such a great team of subject matter experts until now.. Oh well..
Peace! Daniel Sonar Platinum - 2017.10 and PreSonus Studio One 3.5.5 Windows 10 64 bit Studiocat Skylake Desktop PC with Intel i7 6700k processor @ 4.20 GHz / 16G RAM Focusrite Scarlett 2i2 Audio Interface and Cakewalk UM-2G Midi Interface Check out my website
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GregGraves
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 21:22:40
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Karyn (or whomever): I have X3e right now and I have Studio Prog, Studio Pop, and Studio Rock AD2 adpacks. Right now I have 3 adpacks. Are you saying I get to choose "3 new additional adpacks and keep the 3 I have=6 altogether" or "I get to keep the 3 I have"? Huh???
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John T
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 22:25:57
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☄ Helpfulby bapu 2015/02/05 10:28:09
bapu Go back and edit your OP title to say "SOLVED". And maybe apologize? Just a thought.
I honestly can't work out what the guy has to apologise for. His opening post is polite and reasonable.
http://johntatlockaudio.com/Self-build PC // 16GB RAM // i7 3770k @ 3.5 Ghz // Nofan 0dB cooler // ASUS P8-Z77 V Pro motherboard // Intel x-25m SSD System Drive // Seagate RAID Array Audio Drive // Windows 10 64 bit // Sonar Platinum (64 bit) // Sonar VS-700 // M-Audio Keystation Pro 88 // KRK RP-6 Monitors // and a bunch of other stuff
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Paul P
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 22:43:51
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GregGraves Right now I have 3 adpacks. Are you saying I get to choose "3 new additional adpacks and keep the 3 I have=6 altogether" or "I get to keep the 3 I have"?
Quoting scook in this thread, you get : Anyone upgrading to Platinum gets this bundle from XLN Audio http://www.xlnaudio.com/products/bundle/producer_bundle, an AD2 bundle allowing you to pick any three ADpaks, three MIDIpaks, and any three Kitpiece paks. So that's on top of whatever you already have.
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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Deon_C
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/04 23:13:36
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Yes, if you already have AD2 you get three more adpacks+ three midi packs. Pretty good deal!
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GregGraves
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 01:40:55
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Wow!! That alone (if true) is worth $250!!! Deon_C, or Paul.P, or Karyn, or anyone: Have you upgraded from X3e AD2 with 3 adpaks and you actually got 3 more? Or are you moving up from X1 or something? Thanks for any clarity. My experience with things too good to be true is like the thick-accented phone call you get from "Microsoft" telling you they're calling to help you fix something broken on your computer ... only to install ransom-ware in their wake.
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paulshwk
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 01:45:51
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Thanks for all the helpful comments. Music production is just a hobby for me, so I don't usually have a great deal of time to spend in forums. I'm using it now as I'm off work with a fever that I mentioned before! So, how do I close this subject off? By the way, I'll be buying the upgrade soon.
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FastBikerBoy
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 02:59:16
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If you want to mark it as "Solved" go back to your original post, and click on the "Edit" label in the bottom right hand corner. Once open for editing you can change the title, just above the edit box. Alternatively I or one of the other hosts can do it for you if you prefer. I usually leave it to the OP as you are the only one who truly knows if it is "Solved" to your satisfaction or not. I prefer not to assume I know what you think, I have enough trouble thinking I know what I think.....
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Deon_C
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 03:41:56
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Yeah, I upgraded from X3e.
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Karyn
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 06:28:05
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GregGraves Wow!! That alone (if true) is worth $250!!! Deon_C, or Paul.P, or Karyn, or anyone: Have you upgraded from X3e AD2 with 3 adpaks and you actually got 3 more? Or are you moving up from X1 or something? Thanks for any clarity. My experience with things too good to be true is like the thick-accented phone call you get from "Microsoft" telling you they're calling to help you fix something broken on your computer ... only to install ransom-ware in their wake.
It is true, it is all part of the Platinum package. "Worth" and "Cost", however, are two different words with different meanings. For example, probably 80% or more of what I do is recording bands live. AD2 (or AD1) is of no use to me and thus it has no worth at all for me. The cost of buying 3 AD2 packs played no part in my decision to upgrade to Platinum from X3e Producer. I didn't download the AD stuff I got with X3 and I don't see myself downloading it now either. If I need ITB drums I have BFD3, which is way more powerful than AD. Of course, if you want AD2, and were looking for an excuse to shell out $250 for 3 ADpacks, then the Platinum upgrade suddenly becomes a "no brainer" deal...
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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rabeach
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 06:59:30
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John T
bapu Go back and edit your OP title to say "SOLVED". And maybe apologize? Just a thought.
I honestly can't work out what the guy has to apologise for. His opening post is polite and reasonable.
I agree not sure what is so wrong with OP's question or post.
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Anderton
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 10:23:10
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rabeach
John T
bapu Go back and edit your OP title to say "SOLVED". And maybe apologize? Just a thought.
I honestly can't work out what the guy has to apologise for. His opening post is polite and reasonable.
I agree not sure what is so wrong with OP's question or post.
It had the "look and feel" of previous posts that ended up being malicious in nature. The difference here is that the OP returned and engaged in a conversation, which the other ones didn't do. It's sort of like if the police are looking for a criminal whose getaway car was a white Chevrolet Impala, and you just happened to be driving a white Chevrolet Impala. They're going to stop you, but eventually find out you weren't the guy who robbed the bank.
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bapu
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Re: I'm confused over this pay upfront upgrade thing - is it a good deal?
2015/02/05 10:36:06
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rabeach
John T
bapu Go back and edit your OP title to say "SOLVED". And maybe apologize? Just a thought.
I honestly can't work out what the guy has to apologise for. His opening post is polite and reasonable.
I agree not sure what is so wrong with OP's question or post.
I retract the need for an apology. Maybe I should have said a "oh now I get it" like comment in the OP. Or maybe I should have just left it at solved.
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