fireberd
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SOLVED** Korg NanoKontrol connected but not detected by programs in Win 7
I have posted this on the Windows 7 forum, but I'm also posting it here. Here is the link to the post on the Win 7 forum, which also has screen shots. http://www.sevenforums.com/hardware-devices/348305-korg-nanokontrol-connected-but-not-seen-applications.html#post2905273 Unit worked a couple of months ago when I got it and even configured Sonar X3 for it. I put it away as I have another control surface. I got it out yesterday as the control surface I have has been flakey lately (a Behringer BCF2000) - which is too bad as clients are impressed with the motorized faders. I installed the unit and the Korg MIDI driver detects it. Also, Device Manager shows it as working properly. However its not detected by the Korg Kontrol Editor or Sonar X3. I've uninstalled, restarted the PC, reinstalled and no help. I've uninstalled using Revo Uninstaller Pro program which also allows deleting registry entries, then restart the PC and do a new install but no help. I even did a System Restore back to before I tried to install it yesterday and still not help. The kicker is it works properly on Windows 8.1. The system I'm using is a dual boot with both Win 7 and Win 8.1 (but separate SSD's). I'm not sure where to go next. Jack
post edited by fireberd - 2014/10/10 15:07:06
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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azslow3
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 05:43:48
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Have you already checked that the device is not "disabled" in the device manager?
I had that recently: device connected, recognized, drivers ok, but no operation possible.
Have you tried to "delete" the device in the device manager? I mean first disconnect it, then find it in the manager (with something like "view all devices" option set) and delete it there.
Do you have other MIDI devices/controllers working in the system properly? That is to check nothing is severe broken in the Windows drivers stack.
Do you have some software installed which can "consume" MIDI devices? I mean some kind of software "MIDI patch panel".
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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fireberd
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 06:10:25
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Everything you ask or suggest has been done, more than once. I'm a computer tech and this has me baffled.
Read my post and the accompanying screen shots on the link I provided.
MIDI works with a USB connected MIDI keyboard and both my BCF2000 and the MIDI port on my Octa-Capture. MIDI works OK on Band in a Box, too.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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lawp
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 09:13:57
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☄ Helpfulby fireberd 2014/10/10 15:05:47
midi device limit reached? device manager --> view --> show hidden devices, delete all the "ghosts"
good luck! :-)
sstteerreeoo ffllllaanngge
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fireberd
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 09:55:56
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Nothing directly or even remotely reference the Korg, except the correct entry in the Sound section. I had been through the show hidden devices (several times) before.
No MIDI device limit reached as I've done most of the testing with just the Korg, the only MIDI device, connected.
One issue, and it may not really be an issue. In Win 8.1, where it works, the Device Manager lists under "Software Devices" - Microsoft Device Association Root Enumerator, nanoKONTROL_CTRL(out) and nanoKONTROL_SLIDER/KNOB(in). I don't know if this is something specific to Win 8 or if this is what is missing in Win 7 (but how to get it).
Jack
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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lawp
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 09:59:05
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i'll take a look when i get home, never had any trouble in win7, multiple daws, mine's a v1 btw
sstteerreeoo ffllllaanngge
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fireberd
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 10:19:56
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On the Korg USB MIDI Driver, it reports User Mode Driver 1.14.00.04 and Kernel Mode Driver 1.07.00.01
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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azslow3
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 11:47:39
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☄ Helpfulby fireberd 2014/10/10 15:05:21
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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fireberd
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 14:46:28
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Wow! Thanks for the link. I'm going to try some of the suggestions on that thread. Most of what is there I've done (some more than once). The one that sticks out that I'm going to try next is to uninstall, including registry entries, reboot and then install it in a compatibility mode for Vista SP2 and see what that does.
When I uninstall with Revo Uninstaller Pro, it does a search in the Registry and the string that they mention is one that shows up to be deleted.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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fireberd
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 15:01:04
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Well, a complete uninstall, including searching the registry and deleting anything that has Korg in it, reboot and reinstalling with the Vista SP2 compatibility did not work. Back to the drawing board.
The sad part is it works in the native Win 8.1 without any Korg software other than the plug and play driver that Windows installs.
As noted this is a dual boot system so Win 8.1 is using the same hardware, USB port, etc.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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fireberd
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 15:14:42
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Well, it WAS the 10 limit (although I show more than 10, even with devices deleted). But that fixed it.
But, I had to use the Korg MIDI uninstaller program to delete devices.
Thanks for the help.
Jack
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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lawp
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Re: Korg NanoKontrol connected but not detected by programs in Win 7
2014/10/10 17:10:05
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sstteerreeoo ffllllaanngge
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