[SOLVED] - No signal input/output in SonarX3 - ASIO drivers

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shancock
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2015/08/07 19:10:03 (permalink)

[SOLVED] - No signal input/output in SonarX3 - ASIO drivers

Hi all,
 
I have Sonar X3e Producer Edition installed on Windows 8.1. I use a MOTU 896HD FireWire interface. I have all the up-to-date drivers for my interface installed but I am currently getting no sound at all from Sonar (no signal in input/output meters from audio tracks in Sonar). The MIDI tracks show signal, but no sound is heard.
 
I have ASIO selected as my device type and the appropriate devices selected for ins/outs. I also set the output of my master bus as 'Main out', which goes to my studio monitors from the interface. All tracks feed into the master bus.
 
I am frustrated at this point because I feel like I have tried everything. Does anyone have any input on this to help me out?
 
FYI: I have already done all the noob checks like soloed tracks, muted clips, etc.
 
Thanks.
 
SOLUTION: I had the FireWire card installed in the wrong PCIe slot on my motherboard. I installed it in a larger slot (x16) and everything works! Sound!!
post edited by shancock - 2015/08/08 17:19:41
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    Kalle Rantaaho
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    Re: No signal input/output in SonarX3 - ASIO drivers 2015/08/08 08:49:00 (permalink)
    Welcome to the forum.
    Do you have Motu as the record/playback timing master? Regarding MIDI, do you have a soft synth installed?
    MIDI itself has no sound.

    SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
    The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
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    shancock
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    Re: No signal input/output in SonarX3 - ASIO drivers 2015/08/08 12:12:32 (permalink)
    Hi,
     
    I have MOTU Main Out 1-2 set as Playback timing master and MOTU Analog 1 set as Recording timing master. I would upload screenshots, but for some reason the server is not letting me.
     
    When I tested the MIDI, I was using Superior Drummer 2.
     
    I also forgot to mention that I recently upgraded to Windows 8.1 from Windows 7. I did a fresh install since I am using a new SSD hard drive so I had to reinstall Sonar. When I was on 7, Sonar worked well, but now there is no audio output or input signal at all!
    #3
    shancock
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    Re: No signal input/output in SonarX3 - ASIO drivers 2015/08/08 15:32:56 (permalink)
    Update: I got signal from the meters but only when I set the playback timing master to my on board sound card. When I set the playback timing master to MOTU, the signals disappear.
     
    Now at least I know it's not because of Sonar, but has something to do with the FireWire or MOTU drivers...
    post edited by shancock - 2015/08/08 15:43:39
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    Kalle Rantaaho
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    Re: No signal input/output in SonarX3 - ASIO drivers 2015/08/08 16:03:00 (permalink)
    You must make sure the integrated soundchip is not selected anywhere in SONARs settings.
    That sounds as if in the in/out drivers-box the chip is selected. How is it in Windows Control Panel?

    SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
    The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
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    shancock
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    Re: No signal input/output in SonarX3 - ASIO drivers 2015/08/08 16:27:02 (permalink)
    Hi,
    I only selected it for the purposes of testing the drivers in WDM mode. Normally, when I set it to ASIO, the integrated sound driver is not an option to select.
     
    So basically, the only way I can get sound is by using the integrated sound driver in WDM mode. If I switch to ASIO and try to use MOTU, then it doesn't work...
     
    I am starting to think this may be a compatibility issue with my FireWire card and my new motherboard since I know I have all the correct Windows 8.1 drivers installed for MOTU and FireWire.
     
    EDIT: I tried looking at Windows Control Panel for the MOTU devices and set my "default device" to MOTU main out, but that did nothing. I also tried disabling the onboard sound through the control panel and that did not work either...
     
    Running out of options...
    post edited by shancock - 2015/08/08 16:49:27
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    robert_e_bone
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    Re: No signal input/output in SonarX3 - ASIO drivers 2015/08/08 20:35:02 (permalink)
    The documentation for your audio interface indicates this interface seems to work just fine in ASIO driver mode.
     
    I would suggest you list your current settings in Sonar for your Driver Mode, selected Audio Interface itself as a device, as well as the Record and Playback Timing Masters.
     
    I have always had Sonar automatically fill in the values for the timing masters, as soon as I clicked Apply after changing driver mode to ASIO and having my audio interface selected as the audio interface device in Sonar.
     
    Also, here is a link to I believe your current documentation for your audio interface:
     
    http://cdn-data.motu.com/..._Hybrid_Manual_Win.pdf
     
    It looks like you want to read through Chapter 7, Configuring Host Audio Software, which begins on page 57.
     
    So, bottom line - I believe this SHOULD be able to work using ASIO driver mode in Sonar.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
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