[SOLVED] Roland QuadCapture after Windows Creators Update no longer working ???

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THambrecht
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2017/06/22 23:26:55 (permalink)

[SOLVED] Roland QuadCapture after Windows Creators Update no longer working ???

Since a view days (Creators Update) my Roland QuadCapture stutters very extrem.
Even simple playback with youtube or files over media player stutters quite terrible.
Windows 10x64, i7-4790K, 4x4GHz, 16GB RAM
 
What I have tried to solve the problem:
- load a windows-system-backup from January 2017 --> solved.
- As I installed the Windows Creators update the QuadCapture failed again immediately.
- I changed to a second QuadCapture --> the same probleme
- I changed USB-Ports, cable and USB-drivers without success.
- I installed just a Focusrite 2i2 (2nd) --> is working.
 
So I think the Quad-Capture is not working with the Creators Update.
 
 
post edited by THambrecht - 2017/06/23 09:32:37

We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

(Germany)  http://www.hambrecht.de
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    gustabo
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    Re: Roland QuadCapture after Windows Creators Update no longer working ??? 2017/06/22 23:57:50 (permalink)
    Turn off Game mode.
     


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    Klos Studios
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    Re: Roland QuadCapture after Windows Creators Update no longer working ??? 2017/06/23 00:30:42 (permalink)
    I've noticed some stuttering from my quad capture. Tried changing buffers,
    other trouble shooting, still stutters.
    Then I unplugged the unit and restarted (suggestion from the manual).
    Behold it's working with my Win 10 setup again.
    A few days later it did it again.
    Unplugging and resetting the unit works here.

    Klos Studios
    Sonar Platinum, RME Fireface, StudioCat Computer,
    Windows 10
    #3
    Kamikaze
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    Re: Roland QuadCapture after Windows Creators Update no longer working ??? 2017/06/23 04:13:40 (permalink)
    Whenever my I have issues with my quad not working, I rename the Aud.ini file and it's fixed it. Mines working with ASIO on the latest release.
     
    WASAPI is mental though, sounds 4bit

     
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    Glyn Barnes
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    Re: Roland QuadCapture after Windows Creators Update no longer working ??? 2017/06/23 07:50:48 (permalink)
    No issues here, but I did turn off game mode.

    Intel i7 3770K @4.4GHz, 32GB RAM, 240GB SSD System disk, 2 x 2TB and 1 x 1TB (with SSD Cache) HDD. Windows 10,  Sonar Platinum. Roland Quad Capture. 
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    #5
    THambrecht
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    Re: Roland QuadCapture after Windows Creators Update no longer working ??? 2017/06/23 09:32:18 (permalink)
    Very curious:
    I tested gamemode = off, without results.
    The Focusrite 2i2 plays very well - but the OctaCapture plays only stuttering fragments and after 20 seconds SONAR stops and hangs up for a minute. (I have 2 OctaCaptures for testing)
     
    Now I tested a very short USB cable and the OctaCapture plays suddenly good again. Curious is, that all of my twendy 1,5 meter cables are not good enough for the OctaCapture - but good enough for a Focusrite.
    So I think this is up to the USB-Hardware (ASMedia) in my computer in context with the Creators update. Then before the Creators update, 1,5 meter or 2,5 meter USB-cables did the job.
    The same cables work fine with my laptop, Creators Update and QuadCapture. So it must be up to the USB-hardware of my computer.
    But now its working with a very short cable.
     
    Thank you.
     
     
     
     
     

    We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
    4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

    4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

    (Germany)  http://www.hambrecht.de
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