Helpful Reply(SOLVED) TRacks5-I can't get VST3 versions of newly purchased modules to show up in CWbBL

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Skyline_UK
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2018/09/26 10:17:29 (permalink)

(SOLVED) TRacks5-I can't get VST3 versions of newly purchased modules to show up in CWbBL

I succumbed to the TR5 group buy yesterday, bought the Lurssen Mastering Console with 10 free TR5 modules.
I installed three of the modules and loaded CW to see how they got on.  They don't appear. No matter what I do, reinstall, re-authorise, reinstall TR5, nothing will make these three modules visible to select in CW as an effect.  I have had no troubles whatsoever before using TR5 as a 'suite' in CW or loading just individual modules to a track.  I've had six or seven exchanges on a ticket with their technical support to no avail.  When I load CW the scan notification shows them being recognised, and the total available increments.  But they don't then later appear in the list of available plugin effects!  I can load the 'TR5 Suite' as an effect in a track and the missing modules can be loaded into that, but I can't load, for examples the Bus Compressor, on its own into a bus or track like I can all the other modules that came with TR5.
 
I have the same trouble in Studio One 3, so there's something wrong with how I have these installed or with TR5.
 
Has anyone else encountered this non-identification of individual modules like this, or can suggest how I hunt down the problem?
IK tech support is just giving me the obvious, shallow answers I'm afraid.
Many thanks!
post edited by Skyline_UK - 2018/09/26 17:40:47

My stuff
 
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Band In A Box 2016, Ozone 8
+ too many other plugins
BandLab page
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Grem
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Re: TRacks5 - I can't get VST3 versions of newly purchased modules to show up in CWbBL 2018/09/26 17:00:43 (permalink) ☄ Helpfulby Skyline_UK 2018/09/26 17:40:09
In CbB, Preferences/VST/Scan Options press the reset button and then do another scan if the scan doesn't start on it's own after you press reset.

Grem

Michael
 
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