Freddie H
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[SOLVED] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
The download page- "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?http://www.cakewalk.com/Support/prod.aspx Microsoft has update their IE to IE-11. Its doen't work anymore with certain Cakewalk pages so I can't download or check for update anymore. Please fix the compatibility problems. Thanks in advance. Best RegardsFreddie
post edited by Freddie H - 2013/11/13 15:41:55
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John
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 11:37:49
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Why not use Opera or Firefox or Chrome?
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 11:50:28
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Any idea what version of the .NET framework you have installed on your computer? Might not be a Cakewalk.com bug but more so an issue with IE preventing the page from posting back properly. See: http://support.microsoft.com/kb/2608565 (BTW, I'm going to check it out on IE11 as well. Don't currently have it installed)
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 11:57:27
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Okay, I can replicate as well w/ IE 11. We'll dig in. Not sure if it's on on our end yet. Seems odd that postback would fail...
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lawp
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:07:27
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ie11's causing some trubs around the place (citrix netscalers grrr) but trying compatibility mode might help?
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:26:52
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I think we might have a fix for this soon. I'll follow up later today after testing/confirming. Thanks for reporting!
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Freddie H
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:30:08
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Ryan Munnis [Cakewalk]
Any idea what version of the .NET framework you have installed on your computer? Might not be a Cakewalk.com bug but more so an issue with IE preventing the page from posting back properly. See: http://support.microsoft.com/kb/2608565
(BTW, I'm going to check it out on IE11 as well. Don't currently have it installed)
Thanks for all help so far Ryan. NET Framework 4 Client Profile Net Framework 4 Extended Microsoft Visuals C++ x64 2005, 208, 2010,2012... Silverlight Adobe Flash Player (latest) 11,9,900,152 x64, x32 Best Regards Freddie
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StepD
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:36:21
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For now you an just press F12 and change the User agent string at the bottom to Internet Explorer 10 or earlier.
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Freddie H
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:44:02
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StepD
For now you an just press F12 and change the User agent string at the bottom to Internet Explorer 10 or earlier.
Thanks...
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Freddie H
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:50:11
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Anyway... I can't navigate at all on the page so I can't check for update?
I can select all example SONAR X3 in the box but nothing happen after I select it?
It doesn't load the next page... or any page.
I'm not sure how to solve it with help of F12 either.
The download patch string doesn't show?
I see its compatibility with IE8, IE9, IE10 but not IE11.
I have no issues on any other webpages or login whatever so I hope the webmaster solve this specific page so it make it easier for us to navigate with any browser.
Tried the page with Samsung Android phone.. works..
Best Regards
Freddie
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Splat 
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 12:56:37
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Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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StepD
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 13:15:10
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Works fine here doing just what I said. Press F12, change User Agent string drop-down menu to Internet Explorer 10 or earlier.
Core2 6600 2.40 GHz, ASUS P5B Deluxe, 8GB RAM, GeForce GT 630 2GB, 3 Seagate Sata, Echo AudioFire 4 asio, Windows 10 Pro 64-bit, Sonar Platinum, Cakewalk by Bandlab
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 14:02:51
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This looks fixed to me on my end, but I'm going through a cloud service.
Can you guys with a local copy of IE11 give it another test?
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Splat
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 14:11:15
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Confirmed fixed. Windows 8 64 bit IE11. Cheers.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 14:13:41
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Thanks Alex! I figured as much but it's good to get feedback from someone else.
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Splat
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 14:13:52
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2 hours that took hehe. Well done.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 14:14:48
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Freddie H
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/13 15:40:10
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Ryan Munnis [Cakewalk]
This looks fixed to me on my end, but I'm going through a cloud service.
Can you guys with a local copy of IE11 give it another test?
Guess what Ryan! It WORKS now!!!! Thank you very much for your time and effort.   Great support!!! Best Regards Freddie
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jeebustrain
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Re: [HELP] "Cakewalk Product Support"- doesn't work with new INTERNET EXPLORERE 11 x64?
2013/11/14 12:43:48
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CakeAlexS
2 hours that took hehe. Well done.
ha - with our internal change control process, this fix would take 1-2 weeks at my company to get pushed to production
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