SOLVED - upgraded to Windows 8 - dropouts

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musicroom
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2013/03/06 02:48:09 (permalink)

SOLVED - upgraded to Windows 8 - dropouts


See last post...


_____________________________________________________________________





I think the problem might be with the maudio delta 1010 drivers. I'm using the 64 bit Win 7 drivers on a Win 8 system.
 
I've upgraded my devices in the control panel to default to 24 bit for both playback and recording. I also have 24 bit selected in the preference files. But I'm still seeing 16 bit listed in X2
 

 
 
I think the root of my dropout problem resides in the 16 bit display vs. 24 bit. Not sure what I'm doing wrong to not see the 24 bit listed vs the 16 bit. Does anyone know how I can change this to read 24 bit?
 
 
 
post edited by musicroom - 2013/03/14 23:41:42

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#1

29 Replies Related Threads

    maxsax
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 03:49:13 (permalink)
    You say you've checked preferences. Was that Preferences>File>Audio data ,
     
    as well as

     Preferences>Audio>Driver settings ?

    http://www.saxatronica.co.uk/
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    #2
    swamptooth
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 04:00:42 (permalink)
    hey dave fellow maudio user here. uninstall the delta drivers and disconnect the delta. right-click the drivers and install in compatability mode for windows 7 as administrator. hook the delta back up. that should help.

     
    Arvid H. Peterson
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    #3
    markyzno
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 05:29:56 (permalink)
    +1

    Also make sure the permissions are correct. Win 8 has a habit of locking everything down.

    Sonar Producer X1d, X2a, X3E 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 8.1 Standard 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > Korg Kaoss Pad > Emu E6400 Ultra > Yamaha Pro 1 > A whole bunch of softs as well but that would be too ridiculous to list
    #4
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 10:18:07 (permalink)
    maxsax


    You say you've checked preferences. Was that Preferences>File>Audio data ,
     
    as well as

     Preferences>Audio>Driver settings ?

    Yes I have. I also went back and forth to try WDM mode and ASIO. The project is not that large, around 16 tracks of audio. I checked each clip to see if one of them was 16bit and what I found was a mix of 32 bit and 24 bit clips. That puzzled me as well. I thought the clips would all be the same bit rate. Not sure how that happened... 


    This project was done in X2 / Vista64 and worked great. No problems. When I first loaded Win8, I played this project along with several others for about a week without dropouts. Then suddenly - dropouts about every 15 secs. 

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    #5
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 10:19:21 (permalink)
    swamptooth


    hey dave fellow maudio user here. uninstall the delta drivers and disconnect the delta. right-click the drivers and install in compatability mode for windows 7 as administrator. hook the delta back up. that should help.



    I will try this now. Hopefully that cures the problem. 

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    #6
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 10:52:48 (permalink)

    <<This part of the problem is solved - thanks to Max and Tom. Dropouts are still there and stopping me from working>>


    Back from uninstalling the delta drivers - disconnecting the delta and reinstalling the drivers -> reboot.

    I'm still seeing the 16 bit display even on a blank project. Also notice the bit rate reads 24bit in preferences but is locked. ?? 

    Thinking about reloading the Vista64 backup.



    post edited by musicroom - 2013/03/06 11:10:59

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    #7
    DeeringAmps
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 10:59:28 (permalink)
    What are your settings in:
    Preferences>File>Audio Data

    Tom

    Tom Deering
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    #8
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 11:07:43 (permalink)
    I'm slow today - just found this Max and Tom. Thanks, that fixed the display.

    I was hoping it would correct the dropouts.

    NO - still having dropouts throughout the song...  


    I'm wondering if the windows 8 apps which I don't use are causing this...  Have to go to work now, but I will trouble shoot this some more this evening. 


    Thank you to everyone who replied.

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    #9
    DeeringAmps
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 11:22:58 (permalink)
    I would "rollback" until the Delta has "solid" Win 8 drivers.

    In my case (FW-1884) that ain't gonna happen...

    T

    Tom Deering
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    #10
    StepD
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 13:06:34 (permalink)
    Also, make sure there isn't some kind of rogue process constantly eating up a lot of CPU cycles in the background. Launch Task Manager, then look at the CPU column on the Processes tab when your machine is idle. There's also an App history tab there, although it's unlikely apps are causing the problem. You should probably turn off live tiling on all of the apps anyway though.

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    #11
    swamptooth
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 15:34:52 (permalink)
    do you have asio4all installed?  it can cause problems with other asio drivers on your system (noticed this with my m-audio).  another thing - go to C:\Users\<yourusername>\AppData\Roaming\Cakewalk\SONAR X1 Producer  and rename aud.ini aud-old.ini then restart sonar.  under preferences/audio/configuration file scroll to the last option "dropoutmsec" and bump that up a bit.

     
    Arvid H. Peterson
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    #12
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 19:46:54 (permalink)
    swamptooth


    do you have asio4all installed?  it can cause problems with other asio drivers on your system (noticed this with my m-audio).  another thing - go to C:\Users\<yourusername>\AppData\Roaming\Cakewalk\SONAR X1 Producer  and rename aud.ini aud-old.ini then restart sonar.  under preferences/audio/configuration file scroll to the last option "dropoutmsec" and bump that up a bit.

    No asio4all here. I followed your post suggestions and still have dropouts. I think I need to go back to the vista64 setup at this point. The dropout problem is probably fixable, but I have a deadline to meet and will have to have a go at this later. I'm also thinking that maybe it's time to start looking at a usb type audio device that has solid win8 drivers to replace the 1010. Even though, the 1010 is has been a sweet sounding interface.


    Thanks

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    #13
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/06 19:48:38 (permalink)
    StepD


    Also, make sure there isn't some kind of rogue process constantly eating up a lot of CPU cycles in the background. Launch Task Manager, then look at the CPU column on the Processes tab when your machine is idle. There's also an App history tab there, although it's unlikely apps are causing the problem. You should probably turn off live tiling on all of the apps anyway though.

    I looked at the TM and nothing stood out...




    Thanks

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    Studio Cat Daw Q9550 OC, 8 gigs Ram - TC Impact Twin - Win 8.1 - Sonar X3e


     
     
    #14
    maxsax
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    Re:upgraded to Windows 8 - dropouts 2013/03/07 06:38:14 (permalink)
    Are you using Wifi on your music pc? Also did you install Win 8 over the top of vista? Both of these gave me problems.
    A clean C drive install of win 8 and latest wifi driver made a big difference.

    Also if your project has several audio automation envelopes you may well need to increase your audio file buffer to help prevent crackles and pops. 

    Finally have you got the Win 8 updates installed? There were issues with loading audio drivers in Win 8  until mid Jan 

    http://www.saxatronica.co.uk/
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    #15
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/07 11:20:58 (permalink)
    @max

    I have wifi and I did install over top of Vista (the wifi doesn't cause any issues with Vista64). I don't have crackles and pops, I always increase the buffer size when mixing. However, the dropouts are showstopping. 


    Also have all the updates for Win 8  installed. So last night I rolled back to Vista and everything works great again. I'll upgrade with a clean install of Win8 in the future or I may buy Windows 7 as well and try that since so many interface providers are slow with Win8 drivers. It's somewhat of a pain since I'm happy enough with Vista's performance of getting the job done with no heartache, but the future upgrades of sonar is backing me into a corner to upgrade the OS.

    Thanks

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    #16
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/14 23:41:57 (permalink)
    Problem solved and it was so easy and in hindsight - a face palm moment. 


    I had to re-register the Voxengo Plugin Suite. There was an instance of CurveEq on the master buss and since it was operating in demo mode, I was getting occasional silence on the Master Buss and appeared to be drop-outs. Which in a way they were...  :) 


    But not Sonar or Delta1010 or Windows 8 issues. 




    Thanks for all the help I received on this!! 

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    #17
    markyzno
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 08:34:22 (permalink)
    Doh!


    Sonar Producer X1d, X2a, X3E 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 8.1 Standard 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > Korg Kaoss Pad > Emu E6400 Ultra > Yamaha Pro 1 > A whole bunch of softs as well but that would be too ridiculous to list
    #18
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 11:04:28 (permalink)
    I know - it was a little painful to post the solution to the dropouts I was having. However - I thought it might help someone else who updated from another OS thinking all the vst information transferred. 

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    #19
    redbarchetta
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 11:31:43 (permalink)
    Awesome info for when I upgrade to Win8


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    #20
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 13:12:58 (permalink)
    A closing note to all of this. 

    I think doing a clean install of everything would be optimal. No doubt.  HOWEVER, I'm getting smooth fast and glitch free performance with Windows 8 being installed over top of Vista 64. Keeping the OS clean and optimize has always been an ongoing thing for me here. I had very little bloat on my Vista64 OS and Windows 8 is even snappier using X2. 
    X2 program and project load times along with lower latency and evenly spread core usage included. If only SF8 could have been compatible with Win8, I would be very happy. But, it's not. I did find the surprise of having Johnson J-Edit work in Windows 8. That was a deal breaker for me if it didn't work, but it does. The delta 1010 Win7 drivers work great in Win8. Big relief as I really appreciate the sound, low latency and the performance specifications of this older 1010 interface. All in all, a couple user error problems with me getting this going, but I would recommend Windows 8 to others. 


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    #21
    emwhy
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 13:20:54 (permalink)
    Could someone post a screen cap of the CPU usage, I'm dying to see what even core balance looks like.
    #22
    markyzno
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 14:11:42 (permalink)
    +1 I have had an amazing performance with Win 8, although mine was a clean build on a new machine.....
    musicroom


    A closing note to all of this. 

    I think doing a clean install of everything would be optimal. No doubt.  HOWEVER, I'm getting smooth fast and glitch free performance with Windows 8 being installed over top of Vista 64. Keeping the OS clean and optimize has always been an ongoing thing for me here. I had very little bloat on my Vista64 OS and Windows 8 is even snappier using X2. 
    X2 program and project load times along with lower latency and evenly spread core usage included. If only SF8 could have been compatible with Win8, I would be very happy. But, it's not. I did find the surprise of having Johnson J-Edit work in Windows 8. That was a deal breaker for me if it didn't work, but it does. The delta 1010 Win7 drivers work great in Win8. Big relief as I really appreciate the sound, low latency and the performance specifications of this older 1010 interface. All in all, a couple user error problems with me getting this going, but I would recommend Windows 8 to others. 



    Sonar Producer X1d, X2a, X3E 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 8.1 Standard 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > Korg Kaoss Pad > Emu E6400 Ultra > Yamaha Pro 1 > A whole bunch of softs as well but that would be too ridiculous to list
    #23
    riojazz
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 16:34:19 (permalink)
    I just wanted to compliment Musicroom for coming back to post that his problem was solved, and how. While I haven't had that problem, now I am forewarned that an unregistered plugin can make the audio cut out if it's on the master bus. I am also relieved to learn Windows 8 and SONAR had nothing to do with this.

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    #24
    mwall
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 17:41:40 (permalink)
    I read with anticipation your solved problem, hoping it would be a solution to my similar problem, but alas it is not, as I'm getting actual dropouts from Sonar as soon as I hit play. So, I can't playback anything or work in my software at all right now. Stymied.
    Hopefully your soluntion will help others though.

    Mark

    Mark
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    #25
    emwhy
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 18:38:35 (permalink)
    mwall, your system is almost identical to what I had until recently. That motherboard in particular was notorious for bad DPC spikes that would kill audio. I don't know if anything has changed for Windows 8, but have you done these two BIOS tweaks? 

    1. Disable CPU EIST (Speedstep)....just brutal for audio with that board.

    2. Disable HPET (High Precision Event Timer), will bring DPCs down even more.


    #26
    mwall
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    Re:upgraded to Windows 8 - dropouts 2013/03/15 18:49:19 (permalink)
    Thanks, emwhy. I will definitely try those things. But the weird thing is it was Sonar was working, though with some quirks, and then just suddenly starting doing this. The only clue I have is that a TH2 amp sim I had in one song suddenly gave me an error that I had to be a registered user to use this plug-in, when it was working before. I put a new instance of the plugin on the song track, and that instance of the plug in worked. Then I recorded vocal tracks. When I came back to the song a couple of days later, all the vocal track I recorded were gone and the immediate dropout started happening. So something happened somewhere to cause this, but I don't know what. I will try those setting in the BIOS and see if it helps. Thanks.

    ... and sorry for the hijack of the post ... though it was somewhat related, I hope.

    Mark

    Mark
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    #27
    mwall
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    Re:upgraded to Windows 8 - dropouts 2013/03/16 12:38:11 (permalink)
    Dude! Emway, your directions seem to have fixed by playback issue! The tracks I recorded still are there, but I'm not getting the immediate dropout problem. Thank you! 

    So, now you can mark this as a Double Solved post.

    Mark
    -----
    Some tunes:
    http://www.reverbnation.com/markwallace
    http://www.soundclick.com/markwallace 

    DAW: SONAR X2 Producer; GA-P35-DS3L; Q6600; OCZ 8GB DDR2 800; Win8 64-bit; Gina 3G.
    #28
    musicroom
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    Re:upgraded to Windows 8 - dropouts 2013/03/16 13:09:03 (permalink)
    riojazz


    I just wanted to compliment Musicroom for coming back to post that his problem was solved, and how. While I haven't had that problem, now I am forewarned that an unregistered plugin can make the audio cut out if it's on the master bus. I am also relieved to learn Windows 8 and SONAR had nothing to do with this.





    Thank you riojazz! And mwall, happy to hear we got 2 for the price of 1 in this thread.







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    #29
    emwhy
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    Re:upgraded to Windows 8 - dropouts 2013/03/16 13:38:14 (permalink)
    Glad I could help and apologies to musicroom for some "light" thread hijacking 
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