SONAR Crash

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rgturner
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2015/09/16 16:47:02 (permalink)

SONAR Crash

I have a particular project that crashes SONAR Platinum (Hopkinton) each time I try to load it.  The tracks appear; however, when it tries to load the console...CRASH.  Any ideas what may be the cause of this?  I hate to have to redo the entire project.
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    Doktor Avalanche
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    Re: SONAR Crash 2015/09/16 16:52:57 (permalink)
    Try safe mode:
    https://www.cakewalk.com/...help=Dialogs2.094.html

    Try resetting and rescanning your plugins.

    Try running Sonar as administrator (or not running Sonar as administrator).

    Try a different screenset.

    Try deleting your picture cache.

    Please let us know. Ta.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #2
    Jyri T.
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    Re: SONAR Crash 2015/09/17 10:25:58 (permalink)
    rgturner
    I have a particular project that crashes SONAR Platinum (Hopkinton) each time I try to load it.  The tracks appear; however, when it tries to load the console...CRASH.  Any ideas what may be the cause of this?  I hate to have to redo the entire project.




    Same here. And it just dies away without producing a crash report.
     
    It didn't do this before Hopkington.
     
    Funny enough, when you open Sonar again after the crash, it works OK.
    #3
    Doktor Avalanche
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    Re: SONAR Crash 2015/09/17 14:44:14 (permalink)
    As above...
    Also try disabling virus scanner temporarily.
    75% chance your issue is different might be best to start a new thread after above procedure.

    Unless you can confirm the crash is specifically with console.
    post edited by Doktor Avalanche - 2015/09/17 14:55:13

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #4
    DRanck
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    Re: SONAR Crash 2015/09/17 15:41:00 (permalink)
    Had a similar issue a few months ago. I tracked it to a Kontakt library. I opened the project in safe mode and saved under a different name. That cleared it up for a while. I had to repeat that after working on the project for a while. Weird part is the Kontakt library worked fine in other projects.

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    #5
    Doktor Avalanche
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    Re: SONAR Crash 2015/09/17 17:41:33 (permalink)
    Many things crash Sonar...

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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    rgturner
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    Re: SONAR Crash 2015/09/18 02:55:06 (permalink)
    I tried the following.  Still crashes.
     
    a. Disabled Norton Internet Security
    b. Disabled Steam
    #7
    Doktor Avalanche
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    Re: SONAR Crash 2015/09/18 16:47:31 (permalink)
    rgturner
    I tried the following.  Still crashes.
     
    a. Disabled Norton Internet Security
    b. Disabled Steam




    See post#2

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #8
    rgturner
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    Re: SONAR Crash 2015/09/24 09:54:05 (permalink)
    I tried opening the project in Safe Mode.  The project now opens but only Folders were present.  No tracks.  In the  the safe mode dialog box I told it to ignore ALL plug-ins.  Maybe not the best option.  Fortunately, I enabled Auto-Save three months ago.  I was able to open that project without issues. :)
     
    This brings up part II of this incident.  Is it safe to use Auto-Save?  What are the pros & cons?  Some say it can save something you don't want saved.
    #9
    DIGIBOB
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    Re: SONAR Crash 2015/12/09 14:20:39 (permalink)
    I have been crashing as well. Started a few months ago, I am running Sonar Platinum. At first it would crash when I opened a song just after opening Sonar, then it seemed to work fine but it got to the point that I expected problems every time. The crashes have been more frequent lately, yesterday it did not even want to bounce a track or export a track without a crash. The other day I was using Sound Forge and it crashed, so my thoughts turned to my computer or a plugin, at this point I don't know what the problem is. Yesterday I got a message after the crash, it said,   Module   C:\Windows\SYSTEM32\ntdll.dll   Exception code  c0000005 
       My creativity is quickly turning to frustration with all the problems, and when I tried to contact support today everyone was at a "company event"   BAAAAAH!!!,  so I am shutting down until I find out the issue. I would be very disappointed if I completed a project and had to scrap it. I Googled the message and found out I am not alone by any means.
    Thanks, Bob     
    #10
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