SONAR X2 and MCU PRO

Hi,
I just bought the Mackie MCU Pro, as there are a few issues which do not allow me to make the full use of the device in cooperation with SONAR X2.
The most important problem seems to be three of the buttons from the "V-Pot Assign" section. Specifically, "EQ", "Compressor" and "Plug-in" do not work in accordance with their original applications. When I press the "EQ" button, what I get on the dispay is: "Track Compressor". The same effect appears after pressing the "Plug-in" button, whereas the "Compressor" button shows: "None" info on the display. All this takes place no matter if I use any plug-ins in a given project or not. As for the "Track Compressor", the only effect available is the SONAR's Pro Channel Compressor. All attempts of switching to different sets of compressors or equalizers (by pressing the Left or Right Channel buttons along with "M1" plus "Edit" buttons) bring no effect ("none" info on the display). I know this procedure is addressed in SONAR X2 Reference Manual based on the "ACT", but in my particular case I find it difficult to put these instructions in practice. Could you please help me assign the proper plug-ins to their corresponding buttons?
Another problem (possibly related to the above mentioned) is connected to the "Automation" section. "Snapshot" and "Disarm" buttons do not work. "Read/Off" works properly, but it does not link to the corresponding icon in SONAR. As a result, even though the button works, I do not see the effect on the computers screen. What makes things worse, the corresponding LED does not hold its light. The problem of the LEDs not holding their light is true also of all the remaining buttons from the "Automation" section.
If anyone knows, what to do, please help!

Thank you, John, for quick reply! So, don't know hat to do - waiting for dll update or better return the MCU PRO to the dealer (I have still few days to do).
Best Regards,
Adam

OK, if you think in the end they will release a dll update, I'll keep my CS. I really like it, and that's too bad it doesn't work totally properly.
Best,
Adam

Hi John!
Is there any other way to communicate with you (email or so?).

Hi, John, thanx for reply.  Now, I have another problem. I‘ve noticed is that the movement of the faders (MCU PRO) is not as smooth as it should be – I’d say it’s rather jerky. I’m just wondering if it is also the fault of Sonar, or maybe the reason is different.Is there any way of testing the faders without Sonar? I don’t have any other DAW software. Maybe there’s a special software for testing the movement of the faders. I know that after powering the device on the faders undergo their internal test by moving up and down, but during this test their movement is so quick that it’s impossible to spot any problems.
Best,
Adam

Or....you could buy this:

http://item.mobileweb.eba...mp;itemId=271207305361

The faders on the Mackie Control are very smooth. They also have a long throw. That means they have a lengthly movement. When you turn on the MC it will go through a calibration and the faders should move smoothly. Keep in mind they can move quite fast. Also be sure you are in the right mode.  You want to be in Mackie Control mode. 

What I wonder is do you have it setup right?

Hi, John. 
I understand, that you are working on MCU and SONAR - do you encounter such problem with the faders, like me? 
Best,
Adam

MCU & XT (not Pro) user here and no jerky faders either. I'm really hoping that any future version has much improved Mackie protocol support. It hasn't been 100% for a long, long time and is getting worse.

Inability to control the PC is the most annoying. Currently you'll only "see" the first module in the PC. I'm using ACT and a different surface for ProChannel control but it'd be nice to have it from the MCU.

amax55
Thank you, Karl!
I hope, after releasing update of MackieControl.dll by Cakewalk, everything will be OK.
Few days ago I have bought your "SWA Complete Sonar X2" video tutorial - thank you, it is very helpful!
Best Regards,
Adam

Thanks for the support Adam and I'm glad you are finding it useful.

Well for me and I hope Karl too the faders work very well no jerkiness in X2. If they are working well in other DAWs then its likely your unit is working well. 
 
Its up to CW to bring full support to the MC. When this will happen I don't know. It is not as much of a problem for me because I don't use the MC to control the ProChannel or VSTs. 
 
What I do miss is the F buttons are not as useful as they used to be.  A lot of options that they used to control are gone. 

Adam please forgive me. I just noticed you are new. Please take this belated welcome as you are really welcome to this forum. 
 
You have a very nice style that I for one appreciate. 

Thank you John for a very nice, warm reception. I did not expect it. Thank you!  Back to my problem with MCU PRO... Today is the last day I can return it to seller. Most of facts show me, the device is not defective, but I do not know, what to do... Keep it and wait "nobody knows how long" for SONAR's dll update or return it, to wait for an update and then buy it again (it could be an year or two of waiting for that .dll!). Hmm...
Best,
Adam

I would keep it. But then I have had mine for a very long time. 

Hi Adam and a "welcome to the forum and to using Sonar!  Both John and I joined about the same time in 2003 although he has a few more posts (about 23,800) and I feel humble.  Anyway, welcome to Cakewalk.