Helpful ReplySONAR X2a Update and Windows XP

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planetearth
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2013/01/02 01:57:42 (permalink)

SONAR X2a Update and Windows XP

Let me get this straight: Even though SONAR X2 Producer installed on Windows XP SP3, the 531 MB update that fixes dozens of problems DOESN'T install on Windows XP?
 
I'm a long-time SONAR user and supporter, but this is unacceptable! SONAR X2 Producer SUPPORTED Windows 7 and 8 (per Cakewalk's Website), but those operating systems weren't REQUIRED, or I wouldn't have bought it in the first place. Now I'm stuck!
 
So how do I get my money back on SONAR X2 Producer?
 
Steve
post edited by planetearth - 2013/01/06 21:07:13

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#1
scook
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:06:28 (permalink)
You have it correct. X2 on XP is a dead end. From the system requirements:

Windows 7 or Windows 8* (32 and 64-bit). XP and Vista are no longer officially supported. Future updates will not be compatible or install on XP and Vista as they are no longer officially supported.
#2
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:12:49 (permalink)
Where did you see that posted? It's not on the page where you order the X2 Producer Upgrade. And I've NEVER seen an "update" to an application not support the same OS as the application--and I've been doing computer support for almost 20 years!

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#3
scook
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:15:57 (permalink)
http://www.cakewalk.com/p.ducts/SONAR/X2-Producer/ bottom of the page

It has been the subject of a few threads too. Some of the Win8 libraries required for X2a do not run on XP.
#4
backwoods
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:18:27 (permalink)
I believe the x2a patch actually does run on vista.


 
#5
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:20:18 (permalink)
Thanks for the link, but that's not stated on the page where you actually order the product. I followed a link from an e-mail to upgrade, and nowhere did I see anything like that.

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#6
backwoods
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:20:57 (permalink)
don't you read system requirements b4 buying software for an obsolete operating system?

 
#7
scook
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:21:16 (permalink)
That is the case backwoods. When the system requirements were written up, it appears that CW was unsure about exactly how the Win8 stuff would play with Vista. At least that was the impression they gave in the threads about this subject.
post edited by scook - 2013/01/02 02:28:35
#8
scook
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:25:55 (permalink) ☄ Helpful
That is correct paneteath, the upgrade page lists the system requirements as Win7 or 8. It does not even mention that it will run at all on XP. http://www.store.cakewalk...ductid=10-CXSP2.00-20E
#9
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:31:31 (permalink)
Maybe they changed the upgrade page since early November, when I bought X2. I see that the Loopmasters pack mentioned on the page, and that wasn't available when I bought the upgrade; it was added shortly afterward, though.

Steve

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#10
Glyn Barnes
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Re:SONAR X2a Update and Windows XP 2013/01/02 02:39:28 (permalink)
It was stated somewhere when X2 was released.  I took the risk with Vista but I knew there was a chance of problems. So far so good, but I have not tried X2a.
NI, FX-expansion, Cakewalk and many others no longer support XP or Vista.

Vista is obsolescent and XP is obsolete. Maintaning backwards compatibility for a small number of users is probably not economical and if you want your application to take advantage of the latest developments in Win 8 its probably not possible either without releasing two versions.

Intel i7 3770K @4.4GHz, 32GB RAM, 240GB SSD System disk, 2 x 2TB and 1 x 1TB (with SSD Cache) HDD. Windows 10,  Sonar Platinum. Roland Quad Capture. 
Music - Switchwater on Soundclick
Music - Goldry Bluszco on Soundcloud
#11
John
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Re:SONAR X2a Update and Windows XP 2013/01/02 05:22:17 (permalink) ☄ Helpful
planetearth


Maybe they changed the upgrade page since early November, when I bought X2. I see that the Loopmasters pack mentioned on the page, and that wasn't available when I bought the upgrade; it was added shortly afterward, though.

Steve


X2 came out in Oct. I upgraded to Win 8 in Nov. X2a come out in Dec. All along CW made it very clear that XP would no longer be supported. One big reason I upgraded to Win 8 from Vista. And they made it clear that Vista users would no longer be supported. They were not so sure about X2a running on Vista. They were very sure that X2a would not work with XP.  This was never hidden or kept secret. 

I can see how it may have not been clear to you if you didn't keep an eye on this forum but it was and is part of the system requirements. I checked when they announced X2. I could have stayed with Vista because Vista will run X2a but no where does CW say they recommend Vista for X2. They made it very clear that XP was totally out of the picture. 

They are in way responsible for you not getting all the information.   

Best
John
#12
paulo
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Re:SONAR X2a Update and Windows XP 2013/01/06 17:00:45 (permalink) ☄ Helpful
In fairness to the OP when X2 first came out CW were very ambiguous about the XP issue. Brandon went as far as to say on this forum that there was no specific reason that it wouldn't work with XP just that it wasn't "offically" supported. He even said that there would be the possibilty of some degree of unoffical support for issues that were not OS related.  I'm sure that a few XP users decided to purchase based on this info. Later in the same thread Noel ( I think ) said that the stuff required for win 8 compatability probably would not work with XP, so onve that was implemented that would be that.

As I understand it, X2a is not just the win 8 update, but also fixes a fair amount of non related issues. Given that the initial info given here was a little misleading, I think that it would not be unreasonable for those who took the chance based on Brandon's advice to be given a seperate patch without the win 8 stuff so that they can at least have the regular fixes. I say that not knowing at all if that is technically possible, but if it is then CW should do the right thing.


#13
JazzSinger
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Re:SONAR X2a Update and Windows XP 2013/01/06 17:13:10 (permalink)
I guess we now need to get used to a broken search system and a tree control that jumps to the bottom when opening a node...
 
@John: have Microsoft fixed these issues in Win8 desktop mode?
#14
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/06 17:25:09 (permalink)
Thanks, Paulo. That would certainly be helpful. My main problem is the Plug-In Manager crashing every time I open it from within Sonar X2. After the first crash, I can restart Sonar, and all is fine. But if I just run the manager's executable outside of Sonar, it doesn't show any VST instruments--so it's useless. I don't need updates to a touch-screen feature that I (and most users) will never use, or to fix things that Windows 8 patches broke. I just want a stable DAW that doesn't require me buying a whole new computer. Steve

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#15
John
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Re:SONAR X2a Update and Windows XP 2013/01/06 18:07:04 (permalink)
JazzSinger


I guess we now need to get used to a broken search system and a tree control that jumps to the bottom when opening a node...
 
@John: have Microsoft fixed these issues in Win8 desktop mode?


I'm not sure I know what you are talking about. Are you asking about the file explorer in Windows 8? Its very different you may or may not like it. Searching is much improved and fast. 

Best
John
#16
JazzSinger
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Re:SONAR X2a Update and Windows XP 2013/01/06 19:59:21 (permalink)
Yes, the file explorer. In Win7, open a node, then another node, ...

At some point it starts to jump to the bottom when you open a node and you cannot see the contents. You have to scroll it up. Then you open another node, jumps down again...

This does not happen in XP.

And the search often does not find files directly where you are.

I understood the Win8 desktop (not the Metro/Modern interface) is pretty much Win7 unchanged?
#17
John
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Re:SONAR X2a Update and Windows XP 2013/01/06 20:33:00 (permalink)
What is a node  Is that a folder? A program?

I am not trying to be funny I really don't use that term. I understand node when used in reference to networking.


Now for the Win 7 vs Win 8 desktop. I can't say because I didn't run Win 7 except to test it out in its pre release. I don't believe they are the same though.  MS did a lot to the explorer in Win 8. 

 

Best
John
#18
ohgrant
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Re:SONAR X2a Update and Windows XP 2013/01/06 20:37:30 (permalink)
 Another XP user here, there was a hotfix out that corrected most of the gui issues before the X2a patch, it will install on XP.  If it's any conciliation, X2 with the hotfix runs better for the most part than X1d here. Only problem I have here is on older projects that I started with Sonar 7. 
 I knew full well when upgrading to X2 that support would be stopping at the "a" patch. I'm not ready to chuck out the mouse and keyboard for a touch screen so I'm content with what I have.

Me
 
#19
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/06 20:49:42 (permalink)
Thanks, ohgrant. I'd forgotten about that update, and I did see it mentioned on Facebook. Unfortunately, I can't find it on Cakewalk's Website, under Sonar X2 Knowledgbase issues, and it doesn't appear to be on Cakewalk's Facebook page any longer, either.
 
Does anyone know where the update can be found?
 
Steve
 
Actually, I found it here: http://www.cakewalk.com/Support/kb/reader.aspx/2007013292
post edited by planetearth - 2013/01/06 20:59:50

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#20
StepD
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Re:SONAR X2a Update and Windows XP 2013/01/06 21:25:47 (permalink)
JazzSinger


Yes, the file explorer. In Win7, open a node, then another node, ...

At some point it starts to jump to the bottom when you open a node and you cannot see the contents. You have to scroll it up. Then you open another node, jumps down again...

This does not happen in XP.

And the search often does not find files directly where you are.

I understood the Win8 desktop (not the Metro/Modern interface) is pretty much Win7 unchanged?

Opened nodes expose all of their contents in Win8. If the number of subfolders is larger than your Explorer window height, the parent folder jumps to the top. Explorer search works a lot better in Win8. The desktop in Win8 is for the most part the same as Win7, although they've added some workflow enhancements. Also, file copy is faster/better and they've added ribbon tabs to folders.

Core2 6600 2.40 GHz, ASUS P5B Deluxe, 8GB RAM, GeForce GT 630 2GB, 3 Seagate Sata, Echo AudioFire 4 asio, Windows 10 Pro 64-bit, Sonar Platinum, Cakewalk by Bandlab
#21
Webby
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Re:SONAR X2a Update and Windows XP 2013/01/06 22:11:55 (permalink)
Can I suggest why not just update your operating system, say windows 7. Your going to have to sooner or later, why not sooner?

Bob Rock

Sonar X2a Producer Expanded, Windows 7/64, AUS P8Z68-V Pro/G3. Intel i7 2600K CPU, 16g of Ram and a RME UFX Interface.
#22
ohgrant
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Re:SONAR X2a Update and Windows XP 2013/01/06 22:42:20 (permalink)
 I can't speak for the OP but I'm getting it done with XP 32. I love XP and when I do upgrade I will duel boot  boot so I can keep the legacy support for some of my hardware. Why does it have to be sooner? If I can't get it done in 32 bits, another 32 isn't going to launch me to stardom and internationl fame.


Me
 
#23
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/06 22:53:04 (permalink)
Webby


Can I suggest why not just update your operating system, say windows 7. Your going to have to sooner or later, why not sooner?

Thanks, Webby, but Windows 7 would require new, 64-bit drivers for some of the old hardware I have, and those aren't available. And I'd have to re-install Sonar and all of my plug-ins...and I don't relish that thought.
 
It's also a $140 solution to a problem I didn't have before I bought Sonar X2!
 
Steve

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#24
planetearth
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Re:SONAR X2a Update and Windows XP 2013/01/06 22:57:52 (permalink)
ohgrant


If I can't get it done in 32 bits, another 32 isn't going to launch me to stardom and internationl fame.
Exactly!
 
I'll upgrade eventually, but changing operating systems is not a trivial matter, and no one wants it forced upon them.
  
My whole point was that if it had been posted on the "shopping cart" page that future updates to X2 would not install on XP (even though X2 itself would), then I wouldn't have bought it. I understand it states that XP is not supported now, but I did not see it then. And since it's most of the same code as X1, there was no reason to assume it wouldn't work.

SONAR Platinum ▪ NI Komplete, Korg DLC, Arturia V5 Collection, Dimension Pro, IK Multimedia & other synths ▪ Les Paul, Peavey and Yamaha guitars. Listen to some of my stuff here: https://soundcloud.com/shadowsoflife . Comments from other SONAR users are always welcome!
#25
DaveR
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Re:SONAR X2a Update and Windows XP 2013/01/07 12:32:30 (permalink)
planetearth

I'll upgrade eventually, but changing operating systems is not a trivial matter, and no one wants it forced upon them.
  
My whole point was that if it had been posted on the "shopping cart" page that future updates to X2 would not install on XP (even though X2 itself would), then I wouldn't have bought it. I understand it states that XP is not supported now, but I did not see it then. And since it's most of the same code as X1, there was no reason to assume it wouldn't work.
As a fellow XP user I sympathize with you. It was not apparent to me XP would not be supported and when the X2A update did not run I was not happy.
 
But I sympathize with Cakewalk as well. No vendor can be expected to keep backwards compatibility with old operating systems that are well past their prime. Doing so would require significant resources that are better devoted to developing new product features and optimizing performance on current operating systems. Technology evolution is part of the cost of doing business (or hobby in my case) in the DAW world.
 
So I turned this negative into a positive and decided to upgrade my 4 year old computer to a brand new state-of-the-art 64-bit system. Hopefully the greatly enhanced performance and stability of SONAR will outweigh the short-term pain of writing a big check...

#26
JazzSinger
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Re:SONAR X2a Update and Windows XP 2013/01/07 14:14:42 (permalink)
John


What is a node  Is that a folder? A program?

I am not trying to be funny I really don't use that term. I understand node when used in reference to networking.


Now for the Win 7 vs Win 8 desktop. I can't say because I didn't run Win 7 except to test it out in its pre release. I don't believe they are the same though.  MS did a lot to the explorer in Win 8. 


A node is a folder. Sometimes Win7 goes into a state where, if you open a folder, it drops right down to the bottom and you cannot see the subfolders.
 
I would be interested if you run into this in Win8 Desktop.
#27
StepD
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Re:SONAR X2a Update and Windows XP 2013/01/07 14:20:21 (permalink)
JazzSinger, see post #21.

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