Eric Johnson
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SONAR X3 freezes during playback/recording
Lots of times when I'm tracking a song SONAR will freeze, not drop out, but the whole program will freeze and eventually close. It's taking about 2 seconds to start playing when I hit the spacebar too which I thought was weird. I can just be playing the song back and it will freeze sometimes. Any help would be greatly appreciated! I LOVE x3 other than these annoying hangs! That's why I upgraded from an AMD dual core processor and 3 GB RAM. I hoped it would resolve these hangs and crashes.
Eric
Eric Johnson SONAR X3c Producer 64 bit SONAR X2 Producer 64 bit Focusrite Scarlett 18i20 Audio Interface Intel Core i5-4430 3.0GHz (6MB Cache) 12 GB DDR3 RAM 2 TB HDD SATA (7200 rpm) 1 TB WD 10EADS External drive for project files Acer Aspire AT3-600-UR20 Desktop Windows 8 64 Bit
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gswitz
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Re: SONAR X3 freezes during playback/recording
2013/11/08 15:21:11
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Virus scanning software running?
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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brundlefly
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Re: SONAR X3 freezes during playback/recording
2013/11/08 15:27:44
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What do you have disk buffers set at, and can you reproduce this if you put the project and audio on the internal drive?
SONAR Platinum x64, 2x MOTU 2408/PCIe-424 (24-bit, 48kHz) Win10, I7-6700K @ 4.0GHz, 24GB DDR4, 2TB HDD, 32GB SSD Cache, GeForce GTX 750Ti, 2x 24" 16:10 IPS Monitors
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Eric Johnson
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Re: SONAR X3 freezes during playback/recording
2013/11/08 15:28:08
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It shouldnt be but to be honest when I go to task manager to end the processes it wont end the process. It would be great if I could find a list to optimize my computer for audio even further. Ive googled optimization and done the usual things. Should I tick background services? Some say do and some say it doesnt matter. And I hate not being able to have the internet on during recording in case I need to refernce something real quick or something like that. My computer has a wi fi card too, does that make SONAR go haywire? Thanks!
Eric
Eric Johnson SONAR X3c Producer 64 bit SONAR X2 Producer 64 bit Focusrite Scarlett 18i20 Audio Interface Intel Core i5-4430 3.0GHz (6MB Cache) 12 GB DDR3 RAM 2 TB HDD SATA (7200 rpm) 1 TB WD 10EADS External drive for project files Acer Aspire AT3-600-UR20 Desktop Windows 8 64 Bit
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Eric Johnson
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Re: SONAR X3 freezes during playback/recording
2013/11/08 15:29:48
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I have not tried the projects on the internal drive, I'll do some tinkering and get back to you... Thanks!
Eric
Eric Johnson SONAR X3c Producer 64 bit SONAR X2 Producer 64 bit Focusrite Scarlett 18i20 Audio Interface Intel Core i5-4430 3.0GHz (6MB Cache) 12 GB DDR3 RAM 2 TB HDD SATA (7200 rpm) 1 TB WD 10EADS External drive for project files Acer Aspire AT3-600-UR20 Desktop Windows 8 64 Bit
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StarTekh
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Re: SONAR X3 freezes during playback/recording
2013/11/08 15:46:55
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Eric I need better system information acer aspire ...what? ..show me its home or support page
also thats a 3ghz processor .. install cpu-z and confirm that its delivering full speed and that its not being limited in bios with power saving options
1 TB external HDD SATA for project files(7200 rpm) should be a internal drive !
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Eric Johnson
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Re: SONAR X3 freezes during playback/recording
2013/11/08 16:06:20
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Acer Aspire AT3-600-UR20
that's my computer. My External drive is a WD 10EADS External drive. sorry for the typo.
Eric
Eric Johnson SONAR X3c Producer 64 bit SONAR X2 Producer 64 bit Focusrite Scarlett 18i20 Audio Interface Intel Core i5-4430 3.0GHz (6MB Cache) 12 GB DDR3 RAM 2 TB HDD SATA (7200 rpm) 1 TB WD 10EADS External drive for project files Acer Aspire AT3-600-UR20 Desktop Windows 8 64 Bit
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Eric Johnson
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Re: SONAR X3 freezes during playback/recording
2013/11/08 16:10:54
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I also have maximum performance selected in power options. The CPU supposedly has some sort of turbo enhancer that works up to 3.2 Ghz when it needs to according to the description.
Eric
Eric Johnson SONAR X3c Producer 64 bit SONAR X2 Producer 64 bit Focusrite Scarlett 18i20 Audio Interface Intel Core i5-4430 3.0GHz (6MB Cache) 12 GB DDR3 RAM 2 TB HDD SATA (7200 rpm) 1 TB WD 10EADS External drive for project files Acer Aspire AT3-600-UR20 Desktop Windows 8 64 Bit
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Eric Johnson
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Re: SONAR X3 freezes during playback/recording
2013/11/08 16:16:32
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where do you check the hard disk buffers? Do you mean in Sonar Edit-Preferences-sync and caching?
Eric Johnson SONAR X3c Producer 64 bit SONAR X2 Producer 64 bit Focusrite Scarlett 18i20 Audio Interface Intel Core i5-4430 3.0GHz (6MB Cache) 12 GB DDR3 RAM 2 TB HDD SATA (7200 rpm) 1 TB WD 10EADS External drive for project files Acer Aspire AT3-600-UR20 Desktop Windows 8 64 Bit
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StarTekh
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Re: SONAR X3 freezes during playback/recording
2013/11/08 18:14:03
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Eric: what did you do for video driver updates ?
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StarTekh
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Re: SONAR X3 freezes during playback/recording
2013/11/08 18:17:37
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http://us.acer.com/ac/en/US/content/drivers ChipsetIntelChipset Driver9.3.0.10212.9 MB 2013/02/21 the video drivers are there too Bluetooth can be a issue also , if you dont use it turn it off in the bios ... do not install win 8.1
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brundlefly
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Re: SONAR X3 freezes during playback/recording
2013/11/08 18:36:25
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Eric Johnson
Preferences-sync and caching?
Yes default should be 128kB and would work well for most projects, but if the external SATA is not working as well as internal for some reason, you might need to raise it. But this would normally give you a dropout with drive icon in the Performance module of the Control Bar going red before the dropout. Whatever you do, don't give priority to Background Processes. That was always bunk. Nothing that SONAR does or uses runs as a service. All you'd be doing is giving priority to Windows housekeeping operations and things like Bluetooth and WiFi over SONAR, which you obviously don't want to do. You should Google and download the free LatencyMon or DPCLAT, and check your DPC Latency, just to be sure that isn't part of the problem. Lower is better, but anything under 300us (microsoconds) peak should be fine.
SONAR Platinum x64, 2x MOTU 2408/PCIe-424 (24-bit, 48kHz) Win10, I7-6700K @ 4.0GHz, 24GB DDR4, 2TB HDD, 32GB SSD Cache, GeForce GTX 750Ti, 2x 24" 16:10 IPS Monitors
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