jerrypettit
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SONAR exits, then no sound in other apps
Windows 10; Tascam US-2x2
I'm guessing this is a basic question. New computer and I have it set per usual with the Tascam providing sound for everything. But after a SONAR session, MOST of the time when I exit I cannot get sound to play in anything else--YouTube, Windows Media Player, anything. SONAR seems to not "release" the driver, or whatever the term of art is.
When go to the Windows sound panel, my recollection is that I can still see the meters at work indicating there's music there, but nothing is coming out of the speakers.
Thanks in advance for your help.
Jerry
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pwalpwal
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Re: SONAR exits, then no sound in other apps
2018/02/04 13:30:03
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power-cycle the unit after exiting sonar, this will cause the drivers to unload/reload
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gswitz
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Re: SONAR exits, then no sound in other apps
2018/02/04 14:18:21
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This is fairly new in widows, at least to me. I find that changing the output source in the bottom right corner in the system tray for the system sound fixes it for me.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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frankjcc
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Re: SONAR exits, then no sound in other apps
2018/02/04 14:25:09
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Sounds like a crash upon exit. Does Sonar work If you open a project after this has happened or do you have to reboot to hear anything again. I've had this way in the past, not sure what it was. I'm not sure if this is plugin specific if it is a crash, have you tried this without effect plugins just to see? It could also be a driver issue with the interface, even if it worked on the other system. Are there other drivers available for your interface including beta or older version?
Sonar platinum (life) Scarlett 18i20 2nd gen Intel i7 7700k 4.2ghz 16gig ram Geforce GTX 550 ti Win 10 Pro 64
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jerrypettit
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Re: SONAR exits, then no sound in other apps
2018/02/04 15:06:54
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<power-cycle the unit after exiting sonar, this will cause the drivers to unload/reload>
Well, right--I'm trying to avoid having to do this. Oh...you're talking about the Tascam. Ahhhh...okay, thanks! I'll try that.
It doesn't seem to be a crash upon exit. I can still go back into SONAR and work. And SOMETIMES this problem doesn't happen--just usually. I might look for alternate ASIO drivers and check with Tascam on the problem. I'm not using any new plugins on this.
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pwalpwal
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Re: SONAR exits, then no sound in other apps
2018/02/04 15:10:03
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jerrypettit
<power-cycle the unit after exiting sonar, this will cause the drivers to unload/reload>
Well, right--I'm trying to avoid having to do this. Oh...you're talking about the Tascam. Ahhhh...okay, thanks! I'll try that.
It doesn't seem to be a crash upon exit. I can still go back into SONAR and work. And SOMETIMES this problem doesn't happen--just usually. I might look for alternate ASIO drivers and check with Tascam on the problem. I'm not using any new plugins on this.
yeah, the tascam, or you can try disable-then-enable in control panel, but power-cycle is most reliable try to avoid using asio drivers not from the manufacturer - asio4all (a wdm-wrapper) works fine, but if device-specific drivers exist then you are best to use those
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azslow3
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Re: SONAR exits, then no sound in other apps
2018/02/04 15:16:19
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☄ Helpfulby mgustavo 2018/02/04 17:43:56
I do not have Tascam, but with M-Audio that happens in case general settings for ASIO are different from Windows.
F.e. if I use 96kHz in Sonar, Windows which has 44.1 become silent (with M-Audio I can not only use it after Sonar, but at the same time, as long as the settings match).
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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bitflipper
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Re: SONAR exits, then no sound in other apps
2018/02/04 15:19:25
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☄ Helpfulby Mitch_I 2018/02/04 15:57:27
Does SONAR hang if all you do is open and close it without loading a project? How about if you open it in Safe Mode? Is it specific projects? Can you create a new project, record a little audio and then close SONAR OK?
When SONAR unloads, it cannot help but release the driver. If the driver is unavailable to other applications, it means SONAR has not unloaded, and Task Manager will likely reveal that it is still running even though there is no visible component. Often referred to as a "zombie process", it can usually be killed via Task Manager.
So why doesn't SONAR unload? Because it's hung waiting for something to happen that isn't happening. That something is typically hardware, a hardware driver, or a software dependency of a driver. Anything that runs in kernel mode is a black box to the calling application, which has no way to find out what's going on in there. All it can do is make a request and wait. And wait.
It needn't necessarily be an audio driver; any hardware component can be at fault: video, disk, USB/Firewire ports, RAM stick, network adapter, audio interface, any of the hundreds of circuits on the motherboard, internal or external cables, even a power supply.
Although hardware failure is statistically probable, it needn't necessarily be a hardware fault. Poorly written software can certainly cause similar symptoms, especially if it's a low-level function such as a driver or interrupt handler. But if you've made no software changes since before this problem began, hardware would be the more likely suspect. Disk drives and the audio interface would top the list.
If you can reliably duplicate the symptoms, take it to a knowledgeable technician (e.g. not the Geek Squad), who might just find a loose RAM stick or SATA cable and have you back up and running the same day.
 All else is in doubt, so this is the truth I cling to. My Stuff
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scook
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Re: SONAR exits, then no sound in other apps
2018/02/04 15:20:35
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Strange that programs which do not use ASIO are not making sound. Do the programs play while SONAR is running? If not, it may be Windows and SONAR are set to different sample rates.
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bdickens
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Re: SONAR exits, then no sound in other apps
2018/02/04 18:34:18
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I have to turn my Focusrite interface off and back on if I want to close out a 24bit /96KHz recording/ mixing project and listen to anything else.
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jerrypettit
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Re: SONAR exits, then no sound in other apps
2018/02/05 11:35:06
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I'm not using high bit rates, and I DO close SONAR and still have this problem. Unplugging and plugging the TASCAM didn't solve things and sent me a number of error messages (didn't memorize, but along the lines of "Audio engine has stopped"), so I had to reboot anyway.
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chuckebaby
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Re: SONAR exits, then no sound in other apps
2018/02/05 11:47:04
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Sonar and Windows system audio are two totally different thing as im sure you know.
It definitely sounds like a driver issue to me, like your ASIO driver is holding your Windows system driver hostage.
For me anyway... I can open You tube while im working inside of sonar and play both if I choose.
Sometimes I even use Windows media player or You tube to watch/listen to material while working on a project inside Sonar. This is of course because I have 2 sets of speakers. One for Windows system audio and one plugged directly in to my Audio interface. That last part is critical.
I would check the driver your using. This does sound like a classic case of ASIO4ALL. Which is a wrapper for Windows System audio. Uninstall your Audio driver for the Tascam what ever it is and look for a new update or reinstall what ever you can find online for your device.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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abacab
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Re: SONAR exits, then no sound in other apps
2018/02/05 14:47:28
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Set your audio device in your DAW and your projects to match the Windows audio sample rate of 44.1k and see if you can go back and forth OK.
I have observed that if a DAW using ASIO is set to use a sample rate higher than what Windows is using, the audio interface must switch to the higher sample rate to accommodate the DAW session. That will silence Windows audio, because the interface can not support both sample rates at the same time. It is either one or the other.
If for some reason the audio sample rate is not resetting to the Windows default after ending the DAW session, then setting both sample rates to 44.1k may be a functional workaround. That is what I had to do on my system.
DAW: CbB; Sonar Platinum, and others ...
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Dave76
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Re: SONAR exits, then no sound in other apps
2018/02/05 18:17:41
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Here are my steps to resolve stuff like this:
1) Open up Task Manager and make sure SONARPLT.exe isn't lurking in the background after you closed it. Force the task to end in Task Manager if still exists.
2) Unplug the USB cable for the interface (doesn't matter which end). Wait a few seconds. Plug it back in.
3) If all else fails, reboot the system.
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