Sampletank 3.66 crash

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igiwigi
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2016/06/29 17:12:40 (permalink)

Sampletank 3.66 crash

Hi Husker
Your link did not work
 
I would hold back on buying Sampletank 3 as the latest version does have a lot of minuses going for It.
 
I have loaded it up following the install to the letter ,but when I play with a few voices i get a beep and lock up .
I have uninstalled and re- Installed three times now and get crashes in sonar platinum and mixcraft.
Mixcraft tells me In a pop up box that sampletank has Internal problems.
 
I have quite a few top line plugins and Lursson and they all work 100%
Not Sampletank.
 
Now i have to make a movie of how it stops for ik multimedia and explain about a 1000 times,and i am getting rather fed up with this plugin.
I will of course send in my movie to them ,but I have no confidence In them really and feel like I am a guinea Pig for their testing ground.
 
All the best
John
post edited by igiwigi - 2016/07/02 20:37:21
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28 Replies Related Threads

    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/06/29 21:23:09 (permalink)
    Yea! Not working in Splat OR in stand alone (win 8.1) I uninstalled it and re installed it today... and tried every trick in the book..  I think it's an IK thing... It really isn't uninstalling right as it is. when re installed it still has the legacy instruments.   I'm going to tech them now....
     
    But seems to work well with Win10pro So far.
    post edited by Dave000 - 2016/06/29 21:59:34

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #2
    Markubl2
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    Re: messsage husker Sampletank 3.66 2016/06/30 11:17:28 (permalink)
    Thank you for your feedback.  I appreciate it.
    #3
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/06/30 16:17:19 (permalink)
    Hi Husker and Dave.
    I have sent In Pictures and a short clip.
    They keep coming back wanting more info  and more info and I get the feeling I am travelling around In circles.
    This Is all happenning in Windows 10.
    All of my other synths, Abysynth Fm8 ,Arturia Garritan, Korg and even some Fl studio synths,and Unique also are flawless.
    You Play so far In with a couple of layers In Sampletank and you get a sudden beep and crash .
    I give this a little while longer and may pull the plug on it.
     
    All the Best
    John
    #4
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/06/30 17:00:07 (permalink)
    Its running fine in win10pro for me. I really think it's an IK install issues and once it's installed wrong you can't fully uninstall it to re install it so it works.

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #5
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/06/30 18:08:59 (permalink)
    Hi Dave
    That sounds to me a bit Irish!!!
     
    So How can I clean the wretched thing out totally!!!???
    All I get back from Ik Is Have I tried Asio For All Drivers.
    I have Focusrite Scarlett6i6 Asio drivers and you cannot get more rock solid than that.
     
    All the best
    John
    #6
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/06/30 18:52:55 (permalink)
    igiwigi
    Hi Dave
    That sounds to me a bit Irish!!!
     
    So How can I clean the wretched thing out totally!!!???
    All I get back from Ik Is Have I tried Asio For All Drivers.
    I have Focusrite Scarlett6i6 Asio drivers and you cannot get more rock solid than that.
     
    All the best
    John


    I contacted IK last night, they haven't got back to me yet. Waiting. . .

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #7
    Afrodrum
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    Re: messsage husker Sampletank 3.66 2016/06/30 19:17:08 (permalink)
    One instance of ST3 will crash my Sonar in 20-30 minutes, two instances about 5 minutes, three will crash in less than a minute

    Windows 10/64, Intel i7 Xeon X6575 3,07GHz, 24Gb RAM, chipset: Intel X58 Express, Kingston SSD 240Gb,  Sonar Platinum , Edirol UA-25.  (Some extra VSTs: PSP almost all/  IK - AT4, ST3, / AAS - all/ TH3 full/ +10dB/ Melodyne Editor). EVE sc205 monitors, Defil Kosmos guitar, blue lava lamp, ashtray.  And there is some great music you may find at: https://soundcloud.com/pawel-jan-1
     
     
     
     
    #8
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/06/30 20:02:58 (permalink)
    H iDave
    Let us know how you get on as I have been taken round the block and back to square 1
     
    Hi Afro Drum
     
    Seems like there is quite a few disgruntled users of sampletank out there.
     
    Hey!!, It is 1am where I am ,must get some beauty sleep!!!
     
     
    All the best
    John
    #9
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/07/01 10:19:49 (permalink)
    Still waiting. . .

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #10
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/01 12:30:35 (permalink)
    Hi Dave
     
    That reminds me of a Diana Ross song!!!!
     
    I have come to the conclusion that there tech staff are not very good and there Is definitely something wrong with Sampletanks Insides.I get a feelig It tries to share other vst's components and gets caught out!!
    Ik just keep coming back and say try this or try that
    Telling me to swap Asio for All Drivers for my Focusrite asio ones --Not a Chance In hell.
     
    Focusrite are Rock Solid.
    I am not an expert on the tech side but from my experience with XLN and Sampletank,there may be  ID problems.This could be different versions of the same product scattered accross the drive In different folders
    I fired up XLN drum today and after getting rid of Sampletank It started playing up.
    I have Mixcraft pro 7 as well and that said It had Id problems and If not, am I running XLN in compatibility mode.
    This totally threw me and i had a FFFFFFFFFFFF's fit!!!
     
    I uninstalled Mixcraft and re-installed It and all is ok.I like Mixcraft simplicity.
    Sonar Is great for me running my Tyros 5 and using sys ex. and vst 3's
     
    I have everything running great now minus Sampletank!!!
     
     
    All of my problems started when I went away for a week and unplugged all from the wall socket.
    When I came back from a great week In Austria I found out eventually my cmos battery died and reset my bios.
    That took a while to sort that out.I then contacted Microsoft to help me remotely and they did using a tweak tool.
    Everytime i restarted the computer I had to contact Microsoft again and every time It was a different person telling me I will try this my way.Well I had enough of that and I reckon they messed me up.WHATEVER YOU DO DO NOT GO TO THOSE CLOWNS WHO PROFESS TO BE SOFTWARE ENGINEERS.They do not care what state they leave you In because you never get the same person twice. It Is better If all fails to re-install Win 10 than go through that.
    Then things on the programs side started playing up.
    I uninstalled and re-installed and that Is maybe where I went wrong.
    So now I have the long job of deduction.
    After I get all running top notcho I will make a System Image,
    I think IK MUltimedia should be more positive with their help.
    Not once have they asked for log files etc.Only photos and video clip which to me only gives you an outsiders visual,not whch counts --The Internal!!
     
     
    All the Best
    John   very Disgruntled Johnny!!!
    post edited by igiwigi - 2016/07/01 13:10:42
    #11
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/07/01 12:59:37 (permalink)
    igiwigi
    Hi Dave
     
    That reminds me of a Diana Ross song!!!!
     
    I have come to the conclusion that there tech staff are not very good and there Is definitely something wrong with Sampletanks Insides.I get a feelig It tries to share other vst's components and gets caught out!!
    Ik just keep coming back and say try this or try that
    Telling me to swap Asio for All Drivers for my Focusrite asio ones --Not a Chance In hell.
     
    Focusrite are Rock Solid.
    I am not an expert on the tech side but from my experience with XLN and Sampletank,there may be  ID problems.This could be different versions of the same product scattered accross the drive In different folders
    I fired up XLN drum today and after getting rid of Sampletank It started playing up.
    I have Mixcraft pro 7 as well and that said It had Id problems and If not, am I running XLN in compatibility mode.
    This totally threw me and i had a FFFFFFFFFFFF's fit!!!
     
    I uninstalled Mixcraft and re-installed It and all is ok.I like Mixcraft simplicity.
    Sonar Is great for me running my Tyros 5 and using sys ex. and vst 3's
     
    I have everything running great now minus Sampletank!!!
     
     
    All of my problems started when I went away for a week and unplugged all from the wall socket.
    When I came back from a great week In Austria I found out eventually my cmos battery died and reset my bios.
    That took a while to sort that out.I then contacted Microsoft to help me remotely and they did using a tweak tool.
    Everytime i restarted the computer I had to contact Microsoft again and every time It was a different person telling me I will try this my way.Well I had enough of that and I reckon they messed me up.WHATEVER YOU DO DO NOT GO TO THOSE CLOWNS WHO PROFESS TO BE SOFTWARE ENGINEERS.They do not care what state they leave you In because you never get the same person twice. It Is better If all fails to re-install Win 10 than go through that.
    Then things on the programs side started playing up.
    I uninstalled and re-installed and that Is maybe where I went wrong.
    So now I have the long job of deduction.
    After I get all running top notcho I will make a System Image,
    I think IK MUltimedia should be more positive with their help.
    Not once have they asked for log files etc.Only photos and video clip which to me only gives you an outsiders visual,not whch counts --The Internal!!
     
     
    All the Best
    John   very Disgruntled Johnny!!!


    I think that the IK techs are good and we have not heard back because they are working on it. ill think its an install problem. If you install it wrong you cant back track to fix it. When I installed it on my Win 10 system I set it up the right the first time and its working great.  I tested it last night. But that's not the system I want to use with my controller. so.... Waiting. . . :) 

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #12
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/01 13:36:36 (permalink)
    Hi Dave
    I am sure they are good;.
    I am a little cheesed off at the moment.
    I do agree that It has got to be an Install problem.
     
    All the Best
    John
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    jude77
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    Re: messsage husker Sampletank 3.66 2016/07/01 16:53:12 (permalink)
    I've had ST3 problems too.  Ditto on the install theory.  I'm planning in buying a new computer soon.  I'll install it there and cross my fingers.

    You haven't lived until you've taken the Rorschach.
     
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    4.0/Integrated 7.1 with WAVE MAXXAudio Pro/Wireless 3165 driver
    #14
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/07/01 18:19:30 (permalink)
    jude77
    I've had ST3 problems too.  Ditto on the install theory.  I'm planning in buying a new computer soon.  I'll install it there and cross my fingers.


    you need to install as admin from out of the gate...

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #15
    jude77
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    Re: messsage husker Sampletank 3.66 2016/07/01 18:46:54 (permalink)
    Dave000
    jude77
    I've had ST3 problems too.  Ditto on the install theory.  I'm planning in buying a new computer soon.  I'll install it there and cross my fingers.


    you need to install as admin from out of the gate...




    Thanks!!  Will do.

    You haven't lived until you've taken the Rorschach.
     
    Windows 10 Home Edition 64-bit /6th Generation Intel(R) Core(TM) i7-6700 Processor (8M Cache, up to 4.0 GHz)/16GB (1x16GB) DDR4 2133MHz SDRAM Memory/ NVIDIA(R) GeForce(R) GT 730 with 2GB DDR3 Graphics Memory/ Dell KB216 Wired Multi-Media Keyboard English Black/ 802.11ac + Bluetooth
    4.0/Integrated 7.1 with WAVE MAXXAudio Pro/Wireless 3165 driver
    #16
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/02 20:12:38 (permalink)
    Hi To all
     
    Stil no answer from Ik as I think Independance day is a longer weekend holiday.
     
    I did reinstall as administrator  - Nobody loves me!!
     
     
    I  have uninstalled sampletank ,got rid of the reg values  and duplicate files and made a fresh install following to the letter.
    It still crashed In Sonar Platinum and Mixcraft Pro7.
    In Pro 7 I had a log in the win 10 Maintainance section.
    It had an exception accsess violation"0x00000005"
    I looked this up and all sorts of things came up
     
    I checked my ram memory,run sfc/scannow,ran Malwarebytes and a Norton deep scan, got rid of duplicates and all looks great with no problems except sampletank 3. All other synths still ok.Lord knows what Is going on!!
    The buffers are on 300 and I have I7 with 12 gig ram.
    I have now noticed when playing a couple of sounds on sampletank  channel 1  for about 15 seconds I get a buzz and then all cuts off and freeze.
    Also notice the midi channel squares turn red  even if the volume is down a bit and not peaking .
    I do not know what that means.looked In the manual and cannot find any reference to that.
    I have  a Focusrite 6i6 running at 7ms with no problems on other vst;s
    I do not know what else to do bar wait for IK Multimedia support to come back to me and I do not Know how long that will be.
    This Is very frustrating for me and hope i get a resolve soon or ditch sampletank.
     
    All the best
    John
     
    Ps Any Help appreciated!!
    post edited by igiwigi - 2016/07/02 20:34:49
    #17
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/07/02 21:17:52 (permalink)
    Looks like version 3.6.6 has only been out for around two weeks. It's just buggy...
     

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #18
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/03 07:52:08 (permalink)
    Still no luck with the dang thing
    Done everything I can
    I notice that the midi box squares at the side of the Instrument loaded goes red before a crash
    If yo play normally It takes about a minute to crash.
    If you put 5 or six fingers down at once it takes seconds.--just for a stress test!!
    This does not happen on any other synth I have
     
     
    Jilted John!!
    post edited by igiwigi - 2016/07/03 08:14:14
    #19
    John
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    Re: messsage husker Sampletank 3.66 2016/07/03 13:28:36 (permalink)
    Can you revert back to an older version? I'm running Sampletank 3.35 and it is fairly stable on my system.

    Best
    John
    #20
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/07/05 14:51:45 (permalink)
    John
    Can you revert back to an older version? I'm running Sampletank 3.35 and it is fairly stable on my system.


    Well if I had that version. lol
    BTW can you import Moog and Tron into 3.35?

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #21
    bluesplayer
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    Re: messsage husker Sampletank 3.66 2016/07/05 22:57:51 (permalink)
    Yes (re: you can import SampleMoog and SampleTron libs into ST3)
     
    #22
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/06 18:32:31 (permalink)
    Hi
    Just had another person informed me he had six instruments Inside sampletank Playing and  miraslav playing on separate track.
    Sampletank stopped and crashed .The other track kept on playing without crashing the Daw.
    This happened to me with two Instruments plaing inside sampletank 3 and XLN drum and Fm8 .
    Sampletank three crashing and the other two chugging along merrily.
    Still waiting from IK Mukltimedia as they working on It. HOPE!!!
    Sampletank makes a buzz sound blip or beep and crashes.
    #23
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/07 18:13:59 (permalink)
    Hi Dave
    Heard anything from IK Multimedia yet.
    I have not heard from them at all this week.
    It would have been nice if they said we are working on It or some aknowledgement.
     
    All the Best
    John
     
    #24
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/09 04:37:02 (permalink)
    HI
    Since nobody else Is Interested ,I have deleted sampletank 3.66 and have just about had It up to here with It.
    The program has bugs In It as there are several people with all sorts of problems with It.
    Funny how all of my Vst's work flawlessly except sampletank 3.66.
    IK Multimedia always answer questions with questions.
    I have read a few items on their forum and a lot of problems never seem to reach a conclusion.
    It has been over a week now and no aknowledgement from support.
    Even Cakewalk takes over a month to reply to a support question
     
    I have put Sonic Synth back In and Samplemoog, sampletron ,Miraslav and all play flawlessly.

    You have to load all up with administrators rights  and open Sonar  with administrative rights to scan for the plugins.
    After that you can open normally and all stays there..
     
    So Sampletank 3.66 Is the big mistake and loss as is with that big expensive learning experience
     
    Ik Multimedia use you as a Guinea pig!! Answering questions with questions and If you question that they turn to robot mode like a politician.
     
    All the best
    John
    #25
    bluesplayer
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    Re: messsage husker Sampletank 3.66 2016/07/09 23:44:14 (permalink)
    Since I'm just finishing adding Win 10 as a clean install, as another boot drive to WIn 7 and XP,  I'm just now able to look at this on my machine in WIN 10. 
     
    I can duplicate it but it is NOT a version (i.e., 3.66) issue - I can even duplicate it with 3.65 (didn't go back further).   And all testing I used both SampleTank 3's VST2 and VST 3 plugs.
     
    I have a 10 part GM song ("Saturday in the Park" - Chicgao) that I've tweaked - part 10 drums are XLN AD2 drums the rest is Sampletank.  I had it as ST 2 with Omnisynth 2 (because it was GM tune and I wanted to test Omnisynth 2 - for grins).
     
    When I loaded the IDENTICAL instruments into the same parts in ST 3 using IMPORTED Omnisynth 2 sounds the song froze/crashed Sonar at around 56 seconds (time of crash, loads, sample rates, and other "nuisance parameters" are immaterial,  as it turns out).
     
    Trouble shooting I loaded ST3 with instruments on one track at a time and played song beginning to end.  IN MY CASE for THIS particular tune/mix, it turns out when I added the requisite Omnisynth 2 Trumpet in ST 3 part 5  it crashed.  When I put ONLY that trumpet or any Omnisynth variation of that trumpet in part/track 5 in ST3 and left everything else in ST 2 - it still crashed always at same time/place. 
     
    There was NO CPU or memory load indication that would indicate trouble preceding (this song doesn't even begin to tax my system:  i7-2600k with 32  GB ram and 12 TB's of high speed server HDD's)
     
    It turns out when I use that trumpet ELSEWHERE no issues (e.g., say in lieu of the piano or bass), when I put other trumpets from other library's (ST3 native, ST2 XL, other add-ons) in that part no issues.
     
    So it seems to be a ST 3 issue with a combination of: certain instrument and sample sets and HOW they get utilized dynamically (FX, macros, etc.) so it will be hard to isolate.
     
    I need to go back and RE-IMPORT Omnisynth 2 just to ensure that instrument and its sample didn’t get corrupted at import.
     
    I will also go over now and try Mixcraft 7 and Reaper and see if I can duplicate this there. Then I will go to IK forum and post.
     
    You are NOT ALONE
    #26
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/10 06:06:28 (permalink)
    Hi Blues player
     
    I have dumped Sampletank 3 completely as there are too many Issues with it.
    It does seem from most people that there Is issues with Instruments and combinations.They have got a lot of crossover problems with their sounds and it seems to me that there Is not enough care taken in that department.
    In my case Sampletank is  making a beep and cutting out every time I put an Instrument In.Buffers ,tried all settings ,no good.
     
    I put Sampletron ,Sonic Synth,Miraslav and Sample moog back In separately using Admin rights to load and scan .
    They all work 100% and not a dickie bird of a problem In my Win 10, I7, 12 gig machine.
    I can do away with sampletank as I have the Arturia and Korg collection and Fm8.
    I have not had any aknowledgements from IK Multimedia support and for me that's It.
    My system Is 100% and now I have taken a system image of everything and now will get on and get some music done.checked machine and all Is ok and the reliability factor is going up every day now.At last no maintainance.
     
    We all should ask for a refund on this unstable vst and also have a  revolution on having to pay again for sounds you have already purchased.
     
    If you post to Ik Multimedia support they will answer your questions with questions and that Is if you get a reply.
    They reply a couple of times and then cut you off.Just look at a few forum comments.They never seem to conclude!!
    I am sure they are using us as Beta testers  and that I despise.
     
    "THE TRUTH IS OUT THERE"
     
     
    All the best
    John
    post edited by igiwigi - 2016/07/10 06:36:58
    #27
    Unknowen
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    Re: messsage husker Sampletank 3.66 2016/07/12 17:29:40 (permalink)
    hello, sorry for the delay.. NO internet for a week. (nice brake) ha!
     
    Anyway I am still working with Ik as far as I know BUT I was trying a few other ideas. and a new install worked in standalone with directsound selected and it worked with MME in Sonar. The problem now seems to be ASIO drivers...
    Before reinstall:
    1. Uninstall sampletank 3 from your computer, then 2. Click on start, then run or search, then type "regedit"
    3. Now you will be in the system registry editor. You should see the screen split into 2 halves.On the left you should see about 6 folders. Click once on the top folder which is HKEY_Classes_Root.
    4. Now go to edit at the top, then find. Now what you want to do is search for the word sampletank 3 and DELETE everytime it stops and finds something that matches it.
     
    When installing you need to be in Admin...
     
     
    I sent massage about ASIO to IK... still waiting....  

    Hay look,
    Somethings are not locked in stone... lol 3/18/2019
    #28
    igiwigi
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    Re: messsage husker Sampletank 3.66 2016/07/13 11:02:38 (permalink)
    Hi Dave
     
    I have had a look in the root folder and nothing In my list points to IK  or Sampletank.
    I have uninstalled it and will not put It back until IK Multimedia have a definite solution to the problem.
    Nearly two weeks now and I have not heard a peep from IK Multimedia.
    My machine Is running like a dream at the moment and even put back Samplemoog,Sonic Synth, Miraslav and M-Tron.
    The I7 computer with 12 gig ram  Is going great without Sampletank messing the system up.
    There Is definitely something wrong with sampletank 3.65 and 66.
    I wonder when IK MUltimedia will aknowledge the problem and stop answering questions with questions,also resonding to a message to say they are working on It.
    No joy yet!!.
     
    All the best
    John
    #29
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