Helpful ReplyScam: intruder encrypts files, demands ransom

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bitflipper
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2013/10/30 12:55:45 (permalink)

Scam: intruder encrypts files, demands ransom

I got a call from a customer yesterday who had what appeared to be a corrupt database. They're running a version of my application that uses an Access database. Access databases are prone to corruption, and over the past 20 years I've built up an extensive bag of tricks for repairing them. But this one did not appear to be an Access database at all, but rather an encrypted file. It was the right size, but contained no plain text. Plain text would comprise the bulk of a normal database's contents, even one that's been corrupted. There was nothing in the file header to suggest it was, say, a zip or rar, an encrypted Access file, or any other common file type. 
 
I just heard back from the customer this morning and they've received a ransom email, demanding money to get their files back. This is a new one to me!
 
I've asked them to forward the email to me, but I haven't seen it yet. It supposedly contains a link to a website, so it'll be interesting to see where these creeps are located. Don't worry, I won't open the email, just examine the source.
 
Hopefully, they've been diligent with their backups, but it could still be months before they identify every file that's been corrupted.


All else is in doubt, so this is the truth I cling to. 

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#1
Old55
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 13:28:15 (permalink)
Wow!  That's scary.  Good luck with sorting it out, Bit. 

Should auld acquaintance be forgot--hey, who the hell are you guys?  
 
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#2
The Maillard Reaction
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 13:56:11 (permalink)
My wife stumbled on some ransom ware while surfing midi sites for her robot hobby.

It took me most of a Saturday to rescue her lap top.

I hope she learned to keep the mse updated.


#3
spacey
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 14:27:57 (permalink)
I had that happen about a month or so ago with my internet PC.
 
It just flagged up a weird legal looking page and a notice I had to
pay $300.00 to get control of my PC back!
 
I don't have a clue how it happened or what could happen...I just unplugged
it (so don't know if an email was received or not) and bought Win 8 and installed it.
I guess that took care of whatever happened because the only trouble I've had
is me learning how the hell Win 8 works....and don't like it at all...but it does seem
to operater faster when I can get it to do something :)
 
 
#4
arachnaut
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 15:03:52 (permalink) ☄ Helpfulby jbow 2013/10/30 20:11:17
You can read about this here, and note that a Local Security policy fix can help prevent infection:
 
http://www.bleepingcomput...ransomware-information

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#5
craigb
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 16:18:32 (permalink)
Wow.

 
Time for all of you to head over to Beyond My DAW!
#6
tKx5050
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 16:27:32 (permalink)
Welcome to the new world of computer ransomware. There's one that hit the 1st of last month called crytolocker that runs a background task that encrypts all your important files, seeks out all network and attached storage drives and does the same thing. Every file is encrypted using a different 2048 bit private key it gets from the hackers server. Once done it pops up the ransom message. 72 hours to use moneypak to pay $300 dollars or the private keys get deleted. I hope you get the severity of this. The files cannot be decrypted without the keys. You have to restore from backup. And the backup can't just be a networked drive, it has to be cold storage. I haven't been following it lately but a lot of businesses were paying the ransom and it was decrypt the files at that time.
 
It was being spread by email, like a message from Dunn & Bradstreet or BBB saying a complaint had been lodged against your company with the complaint attached.
 
Everyone in the business knew this was where it would end up someday. It's really a crying same.
 
Steve

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#7
spacealf
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 17:16:50 (permalink)
I bet local authorities and others are aware of what is going on.
 

 
 
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Beagle
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 17:48:52 (permalink)
wow

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#9
Beagle
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 17:50:06 (permalink)
spacey
I had that happen about a month or so ago with my internet PC.
 
It just flagged up a weird legal looking page and a notice I had to
pay $300.00 to get control of my PC back!
 
I don't have a clue how it happened or what could happen...I just unplugged
it (so don't know if an email was received or not) and bought Win 8 and installed it.
I guess that took care of whatever happened because the only trouble I've had
is me learning how the hell Win 8 works....and don't like it at all...but it does seem
to operater faster when I can get it to do something :)
 
 


yes, reinstalling or installing a new OS will almost always wipe out a virus.  the only ones it won't wipe out are the really bad ones which infect the BIOS.

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#10
jbow
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 18:08:25 (permalink)
This sounds like a job for Black Ops... IMO. People like this need to be squashed like bugs.
 
J

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#11
bitflipper
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 19:35:05 (permalink)
Thanks for that link, arachnaut. Lots of good information there.
 
I see that it attacks all sorts of data files, including Word documents and Excel spreadsheets. Even SQL Server data files, although I'd expect those to be a hard target since the server opens those files exclusively and I'd expect Windows would prevent them from being modified. Oddly, it does not target SQL Server backups, which is a very good thing. Most of my customers use SQL Server.
 
Luckily, my customer had backups and they're back up and running. However, if this was indeed the CryptoLocker virus it could still be lurking. 


All else is in doubt, so this is the truth I cling to. 

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#12
bitflipper
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 19:38:26 (permalink)
jbow
This sounds like a job for Black Ops... IMO. People like this need to be squashed like bugs.

I was thinking the same thing. I've been watching a TV show called Nikita, about a rogue agency called "Division" that performs assassinations-for-hire. Too bad it's fiction. 
 
As far as we know, anyway.
 


All else is in doubt, so this is the truth I cling to. 

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#13
Jeff M.
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 20:13:37 (permalink)
Pretty crazy stuff!
 
I typically go through all the laptops around here ever couple/few months and take full backups to a dedicated-for-backups external drive.
Seems I need to take another batch of them this weekend.
 

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#14
jbow
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 20:22:30 (permalink)
arachnaut
You can read about this here, and note that a Local Security policy fix can help prevent infection:
 
http://www.bleepingcomput...ransomware-information



Thanks, downloaded, installed, and working... So far so good. When I was on XP I had to run Hijackthis, SPyware S&D, and had a couple of active programs watching for infections but I still had to use Hijackthis and Process liabrary, and manually clean things up now and then... THIS this ransomeware is something I DO NOT want to deal with. I wont be opening ANY zip or PDF files from anyone without a positive verification that it is legit (I have never opened a zip file that I didn't knowingly download as part of a program or something I knew was legit. I've never downloaded and unzipped any video or audio files... I figure that woud be asking for trouble. I never open ANY attachments in any email either. If family wants to share pictures they can share them in a message to my phone or on FB.
Anyway... thanks. This scam (all scams for that matter) really SUQ. Was it you, Herb who posted about 419 eater? It takes some reading to get through some of the stories there but it is worth it and I don't feel one bit sorry for those scammers who end up in a war zone or lost at sea or who spend all their money and get nothing. I think it is a service to use all. Now if someone could please do something about the IN ESS A. There was a report on TV today that they have hacked into Google and Yahoo databases... I mean really??
I still say that I will take freedom over security ANY DAY... not that I seem to have any choice.
At least these scammers wont get me.
I really need to learn to clone my HD. My wife does on site and off site backups for her business. I have heard about Acronis but I always get a bit put off when I look at it, not sure what to buy or what to do... but I guess it can't be that hard.
Thanks again,
J
 
post edited by jbow - 2013/10/30 20:24:53

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#15
spacey
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 20:46:39 (permalink)
Beagle
spacey
I had that happen about a month or so ago with my internet PC.
 
It just flagged up a weird legal looking page and a notice I had to
pay $300.00 to get control of my PC back!
 
I don't have a clue how it happened or what could happen...I just unplugged
it (so don't know if an email was received or not) and bought Win 8 and installed it.
I guess that took care of whatever happened because the only trouble I've had
is me learning how the hell Win 8 works....and don't like it at all...but it does seem
to operater faster when I can get it to do something :)
 
 


yes, reinstalling or installing a new OS will almost always wipe out a virus.  the only ones it won't wipe out are the really bad ones which infect the BIOS.

I don't have anything on the internet PC that I care about anyway....and that's why. All I lost was email addresses and time.
If it got one that hit the BIOS...I'd toss it in the trash easy enough. Internet PC doesn't have to be worth much of nothing anyway.
The DAW PC goes on-line only to update music programs.
 
#16
Jeff Evans
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Re: Scam: intruder encrypts files, demands ransom 2013/10/30 21:21:36 (permalink)
Yet another reason why your DAW PC should never be on the net. When will people get it.

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#17
Guitarhacker
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 08:42:27 (permalink)
From what I read, you have to intentionally click on a zipped file or active link in an email. The emails generally go to businesses stating that FedEx, UPS, or some other delivery service attempted delivery of a package and that the address they had on you failed.....  and you should click the zipped file for information on how to get the package....
 
I've actually gotten a number of them (the emails of this sort) but since I am aware of the virus threat and I know when I'm expecting a UPS delivery AND that UPS, FedEx and the others all have my address.... I ignore and delete the emails..... I also warn my family and friends about stuff like this....
 
The main thing to remember..... don't click on things out of curiosity.... and think twice before you click on things that look legit. Take a few minutes and make a phone call to verify. Another email that was going around was related to problems with your credit card account, bank account, and other financial accounts.  Same deal... zipped file in the attachments....
 
Pick up the phone and verify before you click....as it turned out, the bank in this case asked me to forward the email to their security dept so they could trace it.

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#18
The Maillard Reaction
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 08:52:34 (permalink)
My wife was on a MIDI site and clicked on a link to something.
 
She was trying to learn about CC codes for her MIDI controller experiments and was too inexperienced with the idea that MIDI sites are often times filled with illegally copied and distributed MIDI music files and lots of accompanying virus and trojan bombs. I was annoyed because the warning signs seemed obvious to me. She just thought it was a web site with MIDI help on it.
 
The trojan took a web cam shot of her and created a splash screen with fabricated accusations and a ransom offer of $300.
 
best regards,
mike


#19
spacey
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 09:00:15 (permalink)
Same with me Mike. I was searching for something...don't remember what but probably
something to do with guitar tools or wood and Bam, there it was.
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bitflipper
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 09:42:17 (permalink) ☄ Helpfulby jbow 2013/10/31 10:18:22
Jeff Evans
Yet another reason why your DAW PC should never be on the net. When will people get it.



Maybe that's do-able in a recording studio, but not in other types of businesses that rely on email, have offsite personnel or get business via the internet. For most, an always-on internet connection is crucial to their day-to-day functioning.
 
In the case of CryptoLocker, the usual attack vector is via an email attachment. The payload will be called xxxx.pdf.exe. Since Outlook doesn't show file extensions by default, the attachment looks like xxxx.pdf, which users assume is safe to open. The email will be spoofed to look like it's from UPS, Dunn & Bradstreet or the Better Business Bureau. If they get more sophisticated, it could even appear to be from someone on your contact list. All it takes is one user in your enterprise to have a momentary lapse of caution.


All else is in doubt, so this is the truth I cling to. 

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#21
Starise
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 10:33:36 (permalink)
 This is the first I have heard of this one. Hope you get it sorted Bit.
 
   I have been under the impression that opening and looking at an email isn't harmful AS LONG AS YOU DON'T OPEN ATTACHMENTS OR CLICK LINKS OF ANY KIND. Sorry for the emphasis, I'm not yelling. Maybe this isn't correct. Maybe some emails are dangerous even to look at. If so this would be a new one for me. 
 
 

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#22
jbow
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 11:45:55 (permalink)
Starise
 This is the first I have heard of this one. Hope you get it sorted Bit.
 
   I have been under the impression that opening and looking at an email isn't harmful AS LONG AS YOU DON'T OPEN ATTACHMENTS OR CLICK LINKS OF ANY KIND. Sorry for the emphasis, I'm not yelling. Maybe this isn't correct. Maybe some emails are dangerous even to look at. If so this would be a new one for me. 
 
 


No, you still have to open something. They disguise it as a PDF at least for now. I told my wife, she gets a LOT of things from FedEx and UPS and she ships a lot out. I told her to not open any zip or PDF files from anyone... or anything really. This healthcare.gov sees like a golden opportunity for scammers to open fficial looking and sounding sites to "help" with the over flow. I am surprised we are not getting official looking emails with links to alternative websites for people to enroll in health insurance. There are a LOT of people who would just go and enter all their personal info. It seems ripe to me..
J

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#23
Starise
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 11:50:24 (permalink)
 That's good to know jbow. Hey how are you hanging in there? Are you in the band?

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dmbaer
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 13:51:51 (permalink)
jbow
This sounds like a job for Black Ops... IMO. People like this need to be squashed like bugs.



Or how about NSA?  Shouldn't all our tax dollars paying for those massive computer resources and communication facilities actually be used for something that helps the taxpayers?
#25
spacey
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 14:10:00 (permalink)
dmbaer
jbow
This sounds like a job for Black Ops... IMO. People like this need to be squashed like bugs.



Or how about NSA?  Shouldn't all our tax dollars paying for those massive computer resources and communication facilities actually be used for something that helps the taxpayers?




They better stick to listening to phone calls...they've put on a pretty good show demonstrating their computer skills.
#26
The Maillard Reaction
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Re: Scam: intruder encrypts files, demands ransom 2013/10/31 17:12:45 (permalink)
It sure seems like it should be easy to figure out who spends the ransom money.


#27
digi2ns
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Re: Scam: intruder encrypts files, demands ransom 2013/11/01 09:26:01 (permalink)
Wow Just sat down with my coffee and ventured back in to see what was up in the Old Coffee House.
 
Ive seen similar high jacking here in our area going on but it is being done through the use of telephone calls
They called me and forgot to turn on their cell phones Number Blocker/Private Setting
I just happen to have a spare computer with nothing on it other than the OS
 so I plugged it in to the Internet and called them back
When they answered it sounded like a party going on in the back ground with punks hooping and hollering.
After chatting for a minute, they fell right into my plan of walking through it.
I forget the site they gave me but as soon as I got in, they had complete control of this computer. 
LMAO The first thing he asked was "Where is all the stuff on this computer?"  (Hard not to laugh and keep my cool)
He then said if I buy the Upgrade to Windows, their company can Unlock all the files and the OS will return to working again.
I let him go through his sales pitch while I through all kinds of questions bothering him and he was very pushy on trying to get credit card info from me so he could apply his fix to the computer   :D
 
After getting bored with messing with him, I reached down and unplugged the computer
He was fast to ask where the computer went  LOL  I told him I didn't know-It JUST DIED 
 
I then stated that it wasn't a big deal, Id just dump it all, reload the OS and start from scratch.
WOW he freaked and started going on and on about why I needed to buy his fix so I didn't loose anything.  I said "Theres nothing on this computer to save, its just Windows and that's it"  LOL
 
So yup, after getting bored messing with him, I hung up.
He called right back after turning on his phones Private Settings.  I didn't answer
I then tried to call back to say-  This is the FBIs Cyber Division and we are outside the house.  Unfortunately I couldn't get a call back to him  DANG IT   LOL
 
And I was really starting to enjoy messing with the crook
 
According to my Caller ID they are in Las Vegas


MIKE

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#28
bitflipper
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Re: Scam: intruder encrypts files, demands ransom 2013/11/01 11:03:55 (permalink)
I love messing with those guys. I once kept "Kevin" from "Texas" on the line for an hour while he tried to convince me he worked for Microsoft. Strangely, Kevin did not know where Redmond is. It's not a suburb of Bangalore, I hinted.


All else is in doubt, so this is the truth I cling to. 

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bitflipper
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Re: Scam: intruder encrypts files, demands ransom 2013/11/01 11:10:03 (permalink)
mike_mccue
It sure seems like it should be easy to figure out who spends the ransom money.

My thoughts exactly. You'd think that as soon as you try to convert your scam into cash your anonymity is blown. But I guess the NSA has more important things to do, like intercepting the chancellor of Germany's pizza orders...maybe those priorities will change when some senator's list of campaign contributors gets hijacked.


All else is in doubt, so this is the truth I cling to. 

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