Scrub bug ?

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Paul P
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2012/12/30 23:27:00 (permalink)

Scrub bug ?

I find the scrub function handy in the PRV in X2a.
 
When I scrub across midi notes the now time cursor/line smears all over the display (so I end up with hundreds of now time cursors).  They disappear the minute I let go of the mouse button, but the effect is pretty messy.
 
Does this happen to everybody ?  Or perhaps I should ask, is this the way it's always been ?
 
#1

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    soens
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    Re:Scrub bug ? 2012/12/31 06:19:00 (permalink)
    Sounds like a graphic card issue. Don't think it's Sonar since a lot of weird things like this happen to me off and on. Though I've never seen this one.
     
    Steve
    #2
    John
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    Re:Scrub bug ? 2012/12/31 06:54:54 (permalink)
    Right, it does what it is supposed to do here without screwing up the screen. 

    Best
    John
    #3
    cyberzip
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    Re:Scrub bug ? 2012/12/31 08:03:38 (permalink)
    Paul - I have the same issue with X2A. Scrubbing in the PRV gives graphical anomalies all over the screen, a lot of vertical lines that disappear when you let go of the mouse button.

    Should be reported as a bug even if it doesn't affect everyone!
    #4
    John
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    Re:Scrub bug ? 2012/12/31 08:12:49 (permalink)
    Lets see if there is a common reason for this. Can you and the OP list your graphics system your OS and what sort of system you are running X2 on?

    How have you set up your display? 

    Best
    John
    #5
    Paul P
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    Re:Scrub bug ? 2012/12/31 11:22:38 (permalink)
    I just tried it again to get a better picture of what's happening.
     
    This problem occurs all the time, full screen, windowed, docked, undocked.
     
    If I scrub back and forth a bit, thereby filling up the view with tightly packed vertical lines then, without moving horizontally if I move vertically (still keeping the mouse button pressed) the horizonal 'beam' that follows the cursor to tell you what note your on will erase the part of the vertical lines that it crosses.  The parts of the vertical lines that haven't been 'scrubbed' by this horizontal beam remain on the screen.  When I let go of the mouse button, the mess goes away.
    My system :
     
    Intel XEON E5-1620 CPU (quad core) - no onboard intel graphics
    ASUS P9X79WS motherboard
    16GB ECC memory
    MSI Radeon HD7950 Twin Frozr III graphics card
    Dell U3011 monitor  2560x1600
    Windows 7 Ultimate SP1
    OS, apps and Sonar on an SSD, the rest on HDDs.
     
    I've mentioned this in a few messages : SONAR X2 and X2a sometimes screws up my wireless USB mouse.  No other program has ever done this.
    #6
    Paul P
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    Re:Scrub bug ? 2013/01/02 20:24:41 (permalink)
     
    This is what this looks like :
     

     
    It would also be nice if J toggled scrub on and off.
     
    #7
    soens
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    Re:Scrub bug ? 2013/01/02 21:17:08 (permalink)
    Herby?? No wait, that was the Love Bug. Sorry.

    Seriously I think you have a graphic card not getting along with Sonar.
    Try running in Classic mode.

    .
    #8
    amous
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    Re:Scrub bug ? 2013/11/03 06:58:21 (permalink)
    I'm seeing this bug as well (I'm using Sonar X2).  It is very distracting, almost to the point that I avoid using the scrub tool...
     
    I investigated the possibility that it was a video card issue, as suggested above.  Even after completely removing all traces of my video driver, and using Microsoft's generic VGA driver (with crappy resolution and all), I still see this bug.
     
    Furthermore, I went back to Sonar 8 to see if it happens there, and verified that this bug does not occur in Sonar 8.
     
    So whatever is causing the issue, it is a problem with Sonar X2, not Sonar 8, and happens with my manufacturer supplied graphics driver as well as with Microsoft's generic video driver.
     
    Here's my system info:
    Windows 8.0 64 bit
    ASUS EAH5450 graphics card
    Intel i7-3770K 3.5 GHz (no overclocking)
    Intel DZ77BH-55K motherboard
    Samsung monitor, 1440x900
     
    Ideas?
     
     
     
     
    #9
    soens
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    Re:Scrub bug ? 2013/11/03 08:51:00 (permalink)
    There could be a bug in the coding, though, it is possible for it to still be a hardware/driver type issue because there can be a difference in the way Sonar 8 and the X series behave with them.
    #10
    amous
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    Re:Scrub bug ? 2013/11/03 08:55:17 (permalink)
    There is one thing I could try that would pretty definitively resolve whether or not this is a hardware issue: My motherboard has onboard video that I don't use.  I could try removing my video card, enabling the onboard video, and then running X2 to see if the issue remains.
     
    If it does, that would pretty much guarantee that the issue was not related to the graphics card.
     
    I'll give it a shot, and will report back.
    #11
    soens
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    Re:Scrub bug ? 2013/11/03 09:09:04 (permalink)
    Yes. Unless the two video systems are similar in nature (same type or brand of chips). Then the test could be inconclusive.
     
    Try installing Sonar on a system with completely different hardware.
     
    I've tried this before with Sonar and it does indeed have bugs, but it's still worth a try.
     
    Steve
    #12
    amous
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    Re:Scrub bug ? 2013/11/03 16:41:53 (permalink)
    The problem still happens.  And no, the onboard video is not based on an AMD chip; it is an Intel design, integrated into the CPU.
     
    Unfortunately, that means that the solution is not simply updating a driver or even replacing a video card.
     
    There is obviously something different about our systems that makes this bug happen.  After all, some people have it, and others don't.  However, it's still a bug (it's not like this type of thing happens on my system elsewhere).  And for those of us that have it, it happens every time the scrub tool is used, so it's a pretty noticeable bug (see image).
     
    Given that I don't have additional computers / computer parts, I can't isolate the bug for Cakewalk.  What I can contribute is this: since it occurs despite switching out both the video driver and the video card, it is unlikely that this problem is caused by a bug in the graphics card or the video driver.
     
    How does one go about submitting a bug report to Cakewalk?
     

    #13
    soens
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    Re:Scrub bug ? 2013/11/03 16:50:47 (permalink)
    1. Go to the top of this page
    2. Click on "Support"
    3. Click on "Contact"
    4. Click on "Problem Reporter"
    5. Click on "Create A New Report"
    6. Fill out the forms
    7. Submit the report
    8. Record the assigned number so you can track its progress
     
    Steve
    #14
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