Helpful ReplySelling a guitar- advice wanted

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Susan G
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September 27, 11 8:26 PM (permalink)

Selling a guitar- advice wanted

Hi All-

I need to sell one of my guitars (Ovation Balladeer 1861) and I'm looking for advice on the best route. I'm nervous as heck about using Craigslist for this, so I guess I'll go with ebay. I know people are put off by items with a reserve price, but I gather I can set a starting bid. I just can't afford to have someone win it with a bid way less than it's worth.

Have any of you sold (or bought) an instrument on ebay? I've checked the recent closed auctions for the Ovation, and for the most part the final prices seem pretty decent. Mine is in mint condition, not a scratch anywhere, and of course I'll include plenty of pictures.

Any good/bad experiences with this? I've sold some things on ebay, but never such a relatively big-ticket item. If there's a better place to list it, I'd be happy to hear about it.

Thanks!

-Susan




post edited by Susan G - September 27, 11 9:07 PM

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#1
The Maillard Reaction
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Re:Sellingl a guitar- advice wanted September 27, 11 9:00 PM (permalink) ☄ Helpful
I sell stuff occasionally.

I set the bid very near the bid I'd be happy with and almost always I exceed that threshold.

Some how that seems more straight forward than using the reserve price system.

I think the best way to maximize value is to describe your item in great detail.

For example; I sold a used Warmoth Strat body that was drilled out for the 1962 AVRI 11 hole pick guard... etc. etc. It was all important stuff to anyone planning on buying the body. So I described all the details and photographed each small blemish in great detail.

The result was that there were far less people interested but each that was very interested. They were so called "Qualified" customers. Some one bought it at the buy it now price instead of starting the bids... and they were very happy it was so easy to get exactly what they wanted.

anyways,


Good Luck!!!


best regards,
mike



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craigb
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Re:Sellingl a guitar- advice wanted September 27, 11 9:04 PM (permalink) ☄ Helpful
I have sold lots of gear on both eBay and Craigslist.  They both have their pros and cons. 

Craigslist is good for local sales where you can count the cash and the buyer gets to play the instrument before buying.  The cons are you need to make sure you meet them in a safe location so they don't steal the guitar from you and, almost always, they will try to talk you down in price (so boost it a little accordingly and have a few good reasons why they should pay the full price).

eBay has become something I tend to avoid now unless I have gear that requires a much larger pool of potential buyers (e.g., obscure vintage gear).  The pros are that the environment is safe from personal harm and physical theft, plus there's always the opportunity that more than one seriously interested person will start a bidding war.  The cons include what you've mentioned (how to make sure you get a minimum amount), but also you now have to deal with shipping (see below) and PayPal holding your winnings.  If the sale is over a certain amount (I want to say $500 or so) and you don't have a positive score of at least 100, then PayPal will usually hold the winning money in a type of Escrow until the purchaser provides positive feedback to you, you can prove delivery (through their automatic tracking) or a set period of time goes by (which can be weeks!).  This is supposed to help protect the buyers, but it's really there so that PayPal (owned by eBay) can get interest on the held funds.

So how do you set up your auction?  Unfortunately, it's not a simple answer.  Set the starting amount too high and you get few if any bids, add a reserve and it not only costs you money but the first person to bid will usually stop and this removes the Buy It Now option.  I've been burned both ways (including having someone snipe a $2,400 item for the starting bid of $340 during the last minute of the auction - OUCH!).  If you're VERY sure you'll have a lot of action, then set the starting bid somewhat low without a reserve.  If you think you'll have a lot, add a reserve.  If you doubt there will be many, make the starting bid at your minimum (i.e., what your reserve would be).  People who are truly interested will still buy as long as the price seems fair.  A compromise would be to make a starting price a bit lower than you'd like with or without a reserve (if you DON'T add a reserve, stating this in the ad can help get bidders).

Now a point about shipping.  For gear, realize that you WILL have to pay more than normal with any shipper you use (it's common to ship something that weighs 4 pounds and notice that it's being billed as a 16 pound item).  Unless you want to lose money on the shipping costs (which I definitely did before figuring out the game), you'll want to make the "package" size bigger and heavier when you put it into the automatic calculator in eBay (which I still recommend you use).  Decide NOW whether you want to include other countries or not.  I usually restrict to the US until I receive a private email asking if I'll ship to their country then I can decide on a case by case basis.  ALWAYS make your shipping costs appear more - especially if you don't have your own packaging!  Also, ALWAYS insure the package for at least what the buyer will be paying.  You can (and should) try to put "Fragile" stickers on the packages (and double box when possible/practical), plus they even have these new types of stickers that will turn a color if the package is not kept "This Side Up" (but they cost extra).  I've seen videos of how all shippers treat the packages at the main terminals and airports - assume that the box will see some rough action and you'll be better off.

Here's a few final tips:  Start a seven day auction around 7pm on Sunday night or a five day auction around 7pm on Tuesday (because you'll have the most people looking to buy around 7 to 10 on Sunday night and almost all of the real action takes place during that last minute - you really don't want your auction ending at 3:30am).  Provide plenty of pictures but also a link to higher quality images if you can (I have a few websites so I usually upload them there).  I think eBay allows larger images now, but you'll have to pay extra for it.  Unless your item is REALLY unique and special, avoid all those preferred placements, larger sizing, etc. type add ons - they only exist to drain you of your listing money.  Always make sure that your best picture shows on the search screen - make a potential customer want to check out your auction.  If you're happy with a slightly lower amount than the going price for an item, make sure you use the Buy It Now option.  Then you don't have to wait for the auction to end and someone will think they got a deal.

Hope that helps!

 
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yorolpal
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Re:Sellingl a guitar- advice wanted September 27, 11 9:06 PM (permalink) ☄ Helpful
Have sold and purchased many instruments on eBay. Never had any real trouble. Just make sure you set your reserve to cover your expectations and make sure to include a disclaimer that says any overseas shipping will be totally paid by the buyer. Good luck!

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craigb
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Re:Sellingl a guitar- advice wanted September 27, 11 9:09 PM (permalink) ☄ Helpful
One last thing...  Because there are certain scams I've had tried on me, make sure that you HAVE the money in your PayPal account before you ship (whether it's being held or not).  I had one guy send a REALLY accurate PayPal looking email to me with the spoofed sender and everything.  I almost shipped the item before realizing that the money wasn't in my account...

Definitley avoid dealing with ANYONE willing to pay more than normal for the price of the gear or shipping.  They are scammers and, even if you don't see their angle, there is one!

 
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The Maillard Reaction
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Re:Sellingl a guitar- advice wanted September 27, 11 9:15 PM (permalink) ☄ Helpful
On that note... I personally only offer sales domestically.

I wouldn't ship out of the country... it's my impression that it's almost impossible to track a missing international shipment. In my opinion, that's a specialist's occupation.


best,
mike



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ampfixer
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Re:Sellingl a guitar- advice wanted September 28, 11 3:10 AM (permalink) ☄ Helpful
Never meet a stranger in a shopping mall parking lot. It may not end well.

I buy a lot of stuff from the USA and my only bad experience has been on eBay. Now I buy and sell through established businesses only. The various free online classifieds can be great but you have to deal with tire kickers and morons. People will call you just to say the item you're advertizing is messed up because they never made one in that color.

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Re:Sellingl a guitar- advice wanted September 28, 11 8:29 AM (permalink) ☄ Helpful
With Craigs list be careful. I have used it several times as a buyer and a seller.  Robberies are not out of the question so choose a meeting place that is very public with many people around. 

On Ebay, when I get a "sale" notice, I always log on to my PayPal account by typing the address, never by following a link. If the money is there, held or not, I can ship. I often transfer it before I ship unless it's held. Larger dollar amounts do tend to be held by request or just policy. 

Set the starting price of the auction at the dollar amount which is the very least you would sell it for. Then, if bidders run it up it's all good, but at least you will get the minimum you want.... minus Ebay & Paypal's deductions and costs. Remember, they get paid too. Usually a percentage of the final selling cost or dollar amount that they handle for you.

Advice on shipping. Pre-Pack the guitar like you would for shipping. Take it to the post office and also to FedEx and UPS and have them all price the shipping to the furthest point in the lower 48 from you.  For me this happens to be Washington State. Add insurance costs at the replacement value of the guitar, not the minimum bid amount, and signature required. That way you know the exact shipping cost. 

I have eaten several partial shipping costs because I didn't do that.  A few dollars is OK, but if the overage is $45 that can hurt. 

BTW: On  Ebay, you can limit the sale to the lower 48 states as I do.  Shipping to Hawaii & Alaska can be significantly more AND out of the USA is outrageous. Shipments can and do disappear when done international and insurance I think, only cover it in the US... I sent a few things to some friends in Argentina  and none of them ever got the packages.  I had to send them with a friend who was going there personally and agreed to carry the stuff in their luggage.  I tried to have the lost packages tracked.... tracking showed they were picked up by the carrier that took them to Argentina and that's as far as the tracking went. I asked about the insurance and the reply was we delivered it to the final destination where it left OUR tracking system...... that's all we insured it for...we don't accept liability for the South American carrier. Feel free to contact our customer service department. 

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#8
Beagle
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Re:Sellingl a guitar- advice wanted September 28, 11 8:37 AM (permalink) ☄ Helpful
I can't add a lot to what has already been advised here, except to say that "reserved price auctions" on eBay rarely meet the reserve price (from my experience and observation).  people tend to not bid on a reserve priced item.  it didn't used to be that way years ago, but it is more so now. 

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Re:Sellingl a guitar- advice wanted September 28, 11 8:57 AM (permalink) ☄ Helpful
I've used both, and most of my opinions have already been said here.
Craigslist is a PITA, but convenient.  I've been swamped with low-balling offers, but once sold my guitar within 6 hours of posting the ad.  Always meet in a public place, and only accept cash (no $50s or $100s - too costly if they're counterfit).
Ebay gets you a wider sales range.  I've found that people in rural areas will pay much more than those in urban centres.  I guess that's because of supply&demand.  Overseas shipping has always been good, but use a courier that has tracking #s (instead of USPS).  You NEED to be sure that the package has been signed for, in case the buyer says he didn't receive it.   And yes, always make sure you've received the $$ before shipping.

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Re:Sellingl a guitar- advice wanted September 28, 11 9:51 AM (permalink) ☄ Helpful
get educated on the scams used on all these sites so you can see them before you fall for them.

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#11
Susan G
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Re:Sellingl a guitar- advice wanted September 28, 11 2:24 PM (permalink)
This is great feedback, guys (why am I not surprised)!

[I've never marked a post as helpful before, but once I got started I didn't want to leave anyone out...]

The shipping advice is esp. helpful, since that's one of the areas I've had very little experience with. I usually just make it free/included, but in this case that would be a very bad idea.

I need to read up on "Buy It Now", but I think I'll just set a starting bid I can live with and see what happens.

Special thanks to Craig for the shipping and when to start the auction details.

Still nervous, but less so thanks to you all...

-Susan







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bapu
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Re:Sellingl a guitar- advice wanted September 28, 11 2:38 PM (permalink) ☄ Helpful
Can I get a Yellow Helpful Thingy too Susan?

Just for not derailing the thread.
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Susan G
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Re:Sellingl a guitar- advice wanted September 28, 11 2:47 PM (permalink)
bapu


Can I get a Yellow Helpful Thingy too Susan?

Just for not derailing the thread.
There ya go. :)


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yorolpal
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Re:Sellingl a guitar- advice wanted September 28, 11 3:08 PM (permalink)
Yup, one of the last guitars we sold on ebay was purchased (not really) by a young man from Israel who...even tho it plainly stated in the auction that any overseas shipping would be actual cost and bourne by the buyer...demanded that we ship him the guitar for our stated US price of $50 bucks.  To ship to Israel would've been $650 bucks.  His money was refunded immediately.  But he still sent us a nasty email saying WE were aholes.  Then he turned right around 4 days later and tried to do the same thing to another ebayer on a similar guitar.  Sheesh.

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The Maillard Reaction
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Re:Sellingl a guitar- advice wanted September 28, 11 3:24 PM (permalink)
Just to be clear, make use of the checkbox in the ebay dialog that says something like "USA only", or "England only"... or what ever you wish.

That way the scenario olpal dealt with can not happen.


Shipping an acoustic across the country UPS ground, for an individual without a special shipping deal is going to cost about $65 with insurance. It will be cheaper if the destination is closer.

It is common for folks to get shipping boxes to reuse at guitar stores... just play down the ebay thing because guitar stores have to compete with ebay... and there's no need to aggravate anyone. A cool guitar store will just give you a box from their cardboard stack while some may ask for $10.

You might as well start looking for your box.

best,
mike


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Guitarhacker
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Re:Sellingl a guitar- advice wanted September 28, 11 4:08 PM (permalink)
On Ebay... lets say you want $1000 to $1300 and the least you would take is $750.  

Start the bidding at $750 with a $1100 BUY it Now.  

Buy it now is good for the FIRST person making a bid. With no other bidders in the game, they have the option to BUY IT NOW for that price you posted and avoid the auction. 

However, once the first person enters a bid of $750, the BIN option goes away and the only option now to get it is to be the high bidder. 

I use BIN often and sometimes the person on the other end will take that option. 

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#17
DerGeist
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Re:Selling a guitar- advice wanted September 29, 11 8:15 AM (permalink)
Please remember that Canada is not overseas and that we want to buy your gear as well. :)
 
 
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Re:Selling a guitar- advice wanted September 29, 11 8:22 AM (permalink)
Yes, but also remember that you need to be clear that all export tariffs are to be paid by the buyer when selling to Canadian buyers.

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trimph1
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Re:Selling a guitar- advice wanted September 29, 11 8:30 AM (permalink)
Precisely.


The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate.

Bushpianos
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DerGeist
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Re:Selling a guitar- advice wanted September 29, 11 9:20 AM (permalink)
True enough.  Sometimes I think the number one function of our border services is to protect citizens from e-bay.
 
If you are open to Canadian shipping (and most people I have contacted have been) rember that Ebay does not list your auction on Ebay.ca if you don't include Canada in your shipping options. At least I think that is how it works. I'm open to correction.
 
Also, its is a fact that every single canadian is required to spend 1 week per year playing Gordon Lightfoot songs on acoustic guitar in a canoe. That is a lot of potential lost sales.
 
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Mesh
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Re:Selling a guitar- advice wanted September 29, 11 11:57 AM (permalink)
These are some great tips......

I also wanted to start using Ebay (Craigslist isn't a comfortable option) as a side business, but everything seemed complicated.......and I suppose setting up the Ebay account properly should avoid future problems. 
Are there any good (recommended) sites/links that offer free tips in setting this up?   

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Middleman
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Re:Selling a guitar- advice wanted September 29, 11 1:00 PM (permalink)
The guitar will cost $35 to $50 to send it UPS. Add that to your cost plus the box and packing materials.
 
If you sell US only, people in Alaska or HI who win will add more cost to shipping.
 
Clean the guitar before you send it. Show pictures of all dents or scratches as well as overall shots.
 
Add up the charges ebay and paypal will take off the top. You might want to raise your price a bit to cover these.
 
Compare your guitar with others on ebay to determine what is the current asking price.
 
These are all the gotchas I ran across.
post edited by Middleman - September 29, 11 2:21 PM

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#23
yorolpal
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Re:Selling a guitar- advice wanted September 29, 11 1:38 PM (permalink)
And remember...shipping costs are just generally higher now due to fuel costs and the crap economy.  We used to ship for $35...now it's $55 at least.

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Susan G
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Say WHAT?!? October 11, 11 8:57 PM (permalink)
I took 2 guitars (the Ovation and a Fernandes) to a Mailboxes, etc. type place to price the shipping and the guy told me it would be $147 + $30 for a box for the Ovation, and $126 + $25 for a box for the Fernandes.

This is for FedEx Ground from NY to California (I just picked CA as a "far away" destination), and it would take 4-5 days. And the quote doesn't include insurance over the first $100.

I have a UPS store I can get to this week to compare, but how can that possibly be right? I asked if he was sure about 3 times, picking my jaw up off the floor in between. I know those places have a surcharge, but still...

He said the weight didn't matter, that it was the overall size that makes them so expensive to ship.

Methinks I need to investigate further.

-Susan



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#25
ampfixer
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Re:Say WHAT?!? October 11, 11 10:04 PM (permalink)
Susan that price is very high. I recently had a 4x10 Bassman amp shipped to the Toronto area from Indianapolis. It came via FedEx and it was $110. I also had to pay duty and tax. That was fully insured and arrived in 4 days.

UPS is brutal when shipping across the border but I have no idea about domestic service. Good luck.

Regards, John 
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#26
57Gregy
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Re:Say WHAT?!? October 11, 11 11:01 PM (permalink)
Granted, fuel prices have gone up in the last 12 years (a lot!) but in 2000, I bought a Squire Strat Pack (Strat, amp and accessories) at the Guitar Center in Dallas and had them ship it to my brother near Fayetteville, NC. Additional charge? Thirty bucks.
How times have changed.

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The Maillard Reaction
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Re:Say WHAT?!? October 11, 11 11:16 PM (permalink)

When I suggested $65... it was contextual to boxing the package myself and driving directly to the UPS terminal.

The Mailboxes type stores seem to double the price if they get involved as middlemen.

I received a UPS shipped guitar that I bought on EBAY just last Wednesday and the shipping was less that $50.


best regards,
mike
 


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Middleman
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Re:Say WHAT?!? October 12, 11 0:51 PM (permalink)
My pricing was also based on me having the box, packing material and driving to a UPS  main office. I never ship anymore from the corner UPS or Fed Ex stations, they are way over the top on charges because they are so convenient.

Regarding boxes for guitars, if you have a friend at a guitar store, con or pay them for one. What I do however is go buy some of the large packing boxes at the local storage unit and build my own with a lot of tape. $10 dollars or less.

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Re:Say WHAT?!? October 12, 11 4:48 AM (permalink)
you live near enough to a large amount of people to make it pick=up only Susan, surely? yeah you might get $50 less or something but it's worth it for less hassle! (looking up Putnam county, around 40 miles from NY/Hartford?)

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