Sending Problem to Cakewalk

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konradh
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2016/01/15 22:20:45 (permalink)

Sending Problem to Cakewalk

OK, I've spent months trying to fix something and I give up.  How do I submit a trouble ticket to Cakewalk?
 
This situation with No Snap is ridiculous. I can't enter notes without going back and moving them on beat, and I can't select a region without using Select | By Time.
 
You may remember that with resolution and snap to set 1/4 (for example), my notes come out at odd times like 1:02:107 or 3:1:54, etc.  Similarly if I drag select in Track view, the selection times are always weird.

Konrad
Current album and more: http://www.themightykonrad.com/

Sonar X1d Producer. V-Studio 700. PC: Intel i7 CPU 3.07GHz, 12 GB RAM. Win 7 64-bit. RealGuitar, RealStrat, RealLPC, Ivory II, Vienna Symphonic, Hollywood Strings, Electr6ity, Acoustic Legends, FabFour, Scarbee Rick/J-Bass/P-Bass, Kontakt 5. NI Session Guitar. Boldersounds, Noisefirm. EZ Drummer 2. EZ Mix. Melodyne Assist. Guitar Rig 4. Tyros 2, JV-1080, Kurzweil PC2R, TC Helicon VoiceWorks+. Rode NT2a, EV RE20. Presonus Eureka.  Rokit 6s. 
#1

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    scook
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    Re: Sending Problem to Cakewalk 2016/01/15 22:35:44 (permalink)
    The problem reporter is here http://www.cakewalk.com/Support/Contact/Problem-Report
    BUT X1 is out of support so I do not believe you will be allowed to create a ticket for the product.
    #2
    williamcopper
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    Re: Sending Problem to Cakewalk 2016/01/16 21:17:31 (permalink)
    Konrad, I listened to 15 minutes of fame.    Maybe it would be good to modulate .. the music is too static, harmonically, while good in structure over all.  If you can afford it, please update to platinum and keep writing.    
    #3
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