Bristol_Jonesey
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Serious Crash last night *UPDATE*
Last night, the machine was switched on with Sonar X2 the only running application. I wasn’t working on a project at the time, the pc was just idling when it suddenly & without warning flashed up a Blue Screen Of Death – but it wasn’t a normal BSOD – all of the graphics were extremely distorted making it impossible to read the BSOD texts. I left it for about 30 minutes before shutting the machine down. I left it for a while, switched it back on, and even when loading the BIOS the graphics were still distorted. Windows tried to launch, but it then went into a self-diagnostic routine at the end of which I could just make out the message that stated “Windows cannot repair this computer automatically”
The machine is still under warranty and I'm waiting for them to get back to me, but it seems to me that as a minimum, the graphics cards has gone kaput, my worry is, what else did it drag down with it.
Anyone seen anything like this before?
A truly pissed off Jonesey
post edited by Bristol_Jonesey - 2013/02/19 10:20:59
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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fireberd
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Re:Serious Crash last night
2013/02/06 06:22:38
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As you have an i7 CPU, are you using the internal Intel HD4000 graphics or a separate video card? I had a problem with my new i7 3770 CPU, the DVI graphics output died. The VGA still worked as I had an older monitor that was VGA and able to troubleshoot. I eventually installed a separate video card.
However, I've had crashes that along with whatever happened to cause the PC crash also corrupt the hard drive. Luckily scandisk fixed the hard drive problems, otherwise I would have had to rebuild the hard drive from my Acronis backup.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/06 06:25:57
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Thanks for replying
I'm using a separate video card but it's quite an old one as my monitors aren't HDMI or DVI-D or anything like that.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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ohgrant
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Re:Serious Crash last night
2013/02/06 07:27:19
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I have seen that a few times and each time resulted in a new video card. I once got a few more months out of one by removing the HS/fan and resetting with arctic silver but the problem came back. If you're using a fancy accelerated screen saver, those are video card killers IMO. Hope you get it sorted.
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/06 08:40:52
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Thanks Grant.
No screensavers here - just a fancy X2 wallpaper!
I've been in touch with the people who built the system, and it looks like I'm going to have to box it up and get it sent back to them for repair.
Glad I backed up all my projects on Saturday (I've not done a lot since then)
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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John6528
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Re:Serious Crash last night
2013/02/06 10:40:05
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Same thing happened to me and it was the video card. Replaced it and everything was fine.
John
Sonar 8.5 64, Win 7 64 Asrock X58 Extreme3, I7-950, 12G ram OCZ Vertx3 120, Vertex2 90, WDM 1T Focusrite Saffire Yamaha P-70 Keyboard M-Audio Midisport Uno Miroslav Philharmonik , Nanosynth
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/06 10:48:58
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That gives me hope John!
Thanks for that.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Old55
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Re:Serious Crash last night
2013/02/06 13:03:23
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Sorry for your trouble. Good luck with the repair.
Should auld acquaintance be forgot--hey, who the hell are you guys? X2(X3 pending hardware upgrade), Emulator X2, E-mu 1212M, Virtual String Machine
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fireberd
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Re:Serious Crash last night
2013/02/06 15:09:38
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If your i7 CPU has built in video, remove the video card and use the built in video (if your motherboard has a VGA connector). That will tell you if the problem was the video card or something else.
"GCSG Productions" Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors, Ozone 5, Studio One 4.1 ISRC Registered Member of Nashville based R.O.P.E. Assn.
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chuckebaby
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Re:Serious Crash last night
2013/02/06 16:02:34
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jonesy, didnt you have this thing rebuilt less than a year ago ?
i remember you telling us,they came and picked it up and fixed it right?
sorry to hear of your troubles man.
heres to hoping your up and running in the meantime.peace.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/06 16:47:59
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@Jack - I'll have a go with that - thanks for the tip
@Charlie - yep, this machine has been nothing but trouble since day 1. I said in another thread that this will be the last pc I ever buy from this particular vendor. Their quality control has down downhill a lot since 2007. I'll build my own in future.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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ohgrant
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Re:Serious Crash last night
2013/02/06 17:57:55
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As far as the data, I think you will be OK, once the old card and driver are gone. Chances are if you boot up in safe mode and uninstall the video card driver, you will have access to your data but the screen may be a lower resolution and no HW acceleration.
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/08 14:43:42
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Well, it's all boxed up & ready to be picked up on Monday.
I fired up my old XP32 box, just to have a look, and there is no way on this earth I could ever revert to 32 bit or XP!
There were a few old plugs i wanted the dlls for, so I copied those across to my External.
So I now have a quad core Q6700 with 4Gb of RAM doing nothing.
Think I'll wipe it, re-install Windows and see if anyone round here wants a pretty good machine by way of introduction into home recording.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/19 10:22:10
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Update - computer has been fitted with a new graphics card, stress tested, and is awaiting collection from my wife's office.
They also fitted my hard drives with silencers.
Can't wait to get it home!
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Old55
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Re:Serious Crash last night
2013/02/19 10:47:19
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That sounds like some good progress. I hope it all works out.
Should auld acquaintance be forgot--hey, who the hell are you guys? X2(X3 pending hardware upgrade), Emulator X2, E-mu 1212M, Virtual String Machine
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/19 11:36:34
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Thanks Jan. I am cautiously optimistic.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Fog
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Re:Serious Crash last night
2013/02/26 11:35:34
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can your psu take the strain, is another area you might need to look into.. I mean did you add anything more to drain a bit more power? iffy drivers etc etc. eliminate anything you updated recently also.
sure you will sort it.. but I have a c64 here.. 30 year old.. and never an issue .. decent sound chip in it also ;-)
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Bristol_Jonesey
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Re:Serious Crash last night
2013/02/26 11:52:43
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Hi Paul.
This was a new build last year, built by an audio specialist company who I've used before.
Strangely enough, since I took delivery of this machine, they have had to replace:
All the memory
Graphics card
PSU
And only now have they finally installed hard rive silencers.
The machine seems to be running perfectly again, but this was the case 3 weeks ago when it just died without warning.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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