Helpful Reply[Solved] Brand new install, won't open? Sys Err " api-ms-win-crt"

Author
OzMatterhorn
Max Output Level: -90 dBFS
  • Total Posts : 2
  • Joined: 2016/04/15 23:09:02
  • Status: offline
2016/04/16 03:42:33 (permalink)

[Solved] Brand new install, won't open? Sys Err " api-ms-win-crt"

Hi guys, Win 7 64 bit version of professional.
I just bought Sonar pro today, digital, I used CWPA9 foor years back in the early 2000's.
Anyway I'm feeling the noob again.
Just installed everything today and I get this " api-ms-win-crt-runtime-1|1-1-0.dll" is missing from your computer, try reinstalling SONARPRO to do this. I tried reinstall, no good. Same ding and notification.
I realised my version of win 7 didn't have service pack 1 on, I first updated every driver, then did SP1 then one more "Update that updated the update system of windows. Here's where things went bad.

I'm cooked for the day so I thought I'd just put this out there and see if anyone can help and check later on after some sleep.
I've looked online, none of those things really relate directly to my issue to my level of understanding and all my pc does now is SEARCH FOREVER when I ask it to look for updates.
I feel like nuking and starting again... lol

Nice to meet you all
Any help massively appreciated.
Also if this is dealt with in a thread somewhere else, please post a link and I'll delete this one when I see it.
Best Regards
Oz
#1
promidi
Max Output Level: -66 dBFS
  • Total Posts : 1220
  • Joined: 2014/11/21 18:46:39
  • Location: South Australia
  • Status: offline
Re: Brand new install, won't open? Sys Err " api-ms-win-crt" 2016/04/16 08:05:51 (permalink)
OzMatterhorn
Just installed everything today and I get this " api-ms-win-crt-runtime-1|1-1-0.dll" is missing from your computer, try reinstalling


Hi Oz

Welcome to the Forums

what I would try is re-installing the Microsoft Visual Studio 2015 update individually from Microsoft here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

Windows 10 64bit fully patched, 16 gig ram . 
PCR-800 Controller.  (Working in Win 10 1809 64bit)
CPU: i5 4670. 
Video: Nvidia GTX560ti (latest drivers).
Audio IF: Focusrite 2i2 2nd Gen

Internet always on.

Software
: Cakewalk by Bandlab (2018.09 B29)
ASIO mode. 24bit 48khz 256 samples 
Rapture Pro, AAS GS2, VS-3, EP-4, VA-2, Chromophone 2, Z3TA+ 2, Addictive drums 2, Addictive Keys, Mpowersynth (latest), Iris 2, GPO5, Sampletank 3,
#2
THambrecht
Max Output Level: -73 dBFS
  • Total Posts : 867
  • Joined: 2010/12/10 06:42:03
  • Location: Germany
  • Status: offline
Re: Brand new install, won't open? Sys Err " api-ms-win-crt" 2016/04/16 08:47:51 (permalink) ☄ Helpfulby OzMatterhorn 2016/04/16 20:27:34
Yes - an update from Visual C++ fails. Update KB2999226
(Microsoft Visual Studio 2015)
This was part from a windows 7 update.

We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

(Germany)  http://www.hambrecht.de
#3
bitflipper
01100010 01101001 01110100 01100110 01101100 01101
  • Total Posts : 26036
  • Joined: 2006/09/17 11:23:23
  • Location: Everett, WA USA
  • Status: offline
Re: Brand new install, won't open? Sys Err " api-ms-win-crt" 2016/04/16 10:24:45 (permalink)
https://support.microsoft.com/en-us/kb/2999226
 
This will get you the missing dll. Updating Windows should also do the trick.
 


All else is in doubt, so this is the truth I cling to. 

My Stuff
#4
OzMatterhorn
Max Output Level: -90 dBFS
  • Total Posts : 2
  • Joined: 2016/04/15 23:09:02
  • Status: offline
Re: Brand new install, won't open? Sys Err " api-ms-win-crt" 2016/04/16 20:21:00 (permalink)
Many thanks gentlemen.

I uninstalled  the Microsoft Visual Studio 2015 update
Reboot
ReInstall Microsoft Visual Studio 2015 update
Reboot
Still no luck starting app, but Sonar logo came up briefly. That was new.
Reinstall Sonar

WINNER WINNER CHICKEN DINNER!

She opened perfectly, even opened some of my 12+year old bundle files.

Thanks so much guys you rock.
Saved me so much time and effort.
Cheers from down under.
Oz
#5
Anderton
Max Output Level: 0 dBFS
  • Total Posts : 14070
  • Joined: 2003/11/06 14:02:03
  • Status: offline
Re: Brand new install, won't open? Sys Err " api-ms-win-crt" 2016/04/16 21:14:59 (permalink)
Glad it worked for you! You might consider upgrading to Windows 10. It's free and if you don't like it, you have 30 days to roll back. SONAR definitely seems snappier with W10...or maybe it's the Baker's optimizations...either way it's been solid for me.
 
[Note: I needed to update an old laptop that still has Vista. It took several hours to downloading about 200 MB of files over a fast broadband connection...I suspect W7 might suffer the same fate before too long.]

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#6
Jump to:
© 2025 APG vNext Commercial Version 5.1