[Solved] Can't upgrade to X1b

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BAACE
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2011/03/27 10:48:58 (permalink)

[Solved] Can't upgrade to X1b

Hi all,
I am having trouble upgrading to X1b.  When I run the install, I get the error "Cannot locate the required version of the program on the system".  I did make sure that I downloaded the correct patch - StudioX1bPatch.exe. 

Being an IT guy I went digging and found that in my "Add and Remove programs" utility, Sonar X1 is at the top with no name.  I am assuming that this means that the registry entries weren't created correctly when I installed, so the patch can't find the software (it's in the default folder location, so that's not the problem).  I'm wondering if anyone else has had this happen.  The initial install seemed to go fine.

I'd rather not reinstall, so I was wondering if anybody knew what the proper value in that registry key should be.  I thought I would try here before I pinged support.

Thanks for your help,
Clay
post edited by Brandon Ryan [Cakewalk] - 2011/03/28 19:30:49



Clay Baker
BAACE Music, LLC
Music for Organ.  MIDI arrangements for Rodgers Organs and Orchestra
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    chuckebaby
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    Re:Can't upgrade to X1b 2011/03/27 10:51:52 (permalink)
    are you sure you have installed the x1a patch first?

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    BAACE
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    Re:Can't upgrade to X1b 2011/03/27 11:00:10 (permalink)
    Um... (D'OH!) no.  Let me look and try that... ()

    Thanks for the quick response...
    Clay



    Clay Baker
    BAACE Music, LLC
    Music for Organ.  MIDI arrangements for Rodgers Organs and Orchestra
    #3
    BAACE
    Max Output Level: -90 dBFS
    • Total Posts : 3
    • Joined: 2011/03/27 10:33:00
    • Location: Virginia, USA
    • Status: offline
    Re:Can't upgrade to X1b 2011/03/28 18:51:16 (permalink)
    Yes, that was it.  I only remember getting the notice for X1B.  I guess the "B" should have been a hint.  Oh well...

    Thanks again,
    Clay



    Clay Baker
    BAACE Music, LLC
    Music for Organ.  MIDI arrangements for Rodgers Organs and Orchestra
    #4
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