[Solved ] I'm back up and running now .

Hello ,
Right about now I feel like a variation of " the typical macho guy " that drove through a half a tank of gas because he was not able to ask for directions and get help ....
 
Having said that , I will try my best to describe what has been happening and I will humble myself too your suggestions ...
 
 
Let me start with the symptoms first , then I will get into the computers specs .
The current version of Splat that I'm running is Version : 22.6.0 Build 26 [2016-06 ]-x64 ...
My install of SONAR is somewhat cut back , there is no ADD2 drums installed . Melodyne is whatever came in the CCC and there is very little 3 rd party stuff on this lap top  .
I use SONAR on this lap top primarily to practice and learn my way around the features and tutorials of features I'm looking to add to my workflow ...
 
Here's whats been happening ,
I started getting a BSOD just every time I have opened SONAR earlier today and my machine would shut down . APC_Index Mismatch was listed as the message ....
After my computer went through the whole process of restarting I would usually have to manually restart it because my USB SC a Focusrite 2i4 would sound garbled . This didn't happen every time but when it did , after restarting manually the sound card seemed to be working as it should ...
After this happened to me about 5 times , to play it safe I decided to start a few other Musical Software Daw's that I have on this lap top to see if it was a global problem or if it was a problem I'm having only in SONAR .
Samplitude Pro X 2 64 , Mixbus 3.4 , Reaper x64 and a number of other Windows Daw's on this machine ran flawless ....
 
 
FWIW , I'm just reporting,  I'm not drawing any conclusions as of yet ...
 
Anyway back to SONAR . When I was able to get SONAR back up and running here are a few symptoms I kept encontering ..
When SONAR would start I would notice that in my task bar my speaker icon for the 2i4 would get a red star and I would hear a crackle and pop in my studio monitors ....it was hit or miss on whether I would get sound in SONAR ...
When it didn't crash I would get a dialog box stating that I had no Midi drivers , so I opened up my preferences put a check on the 214 midi device  , moved it to the top and hit apply ...having done that I would then exit  SONAR and reopen SONAR and not see that  dialog box again until my next round of BSOD's ..
At one point my transport in SONAR  stopped working  , all this typing is getting to me so I'm gonna cut to the chase ...
This screen shot shows today's round of BSOD's
 

 
this screen shot shows what may be a cause of what's happening 

 
I'm at my wits end and I don't know what is going on here ...
The lap top that this is happening on is a light weight computer ..
Dell Inspirion 15 3000 ...it came w Win 10 H.E.  64 edition installed . it has  all the current Win 10 updates ..
It's light on the RAM it only has 4 Gigs yet I have been able to pull almost 35 tracks on it ...
once again this is a learner/ beater box for me ....
 ...thankfully my other Win 10 lap top is a lot beefier spec wise and I'm not having any problems with it currently ...
other than that let's see,
The Focusrite 2i4 has the supposedly correct  recommended drivers for Win 10  ...2.5.1
In my device mgr I have the realteck SC disabled , + the High Deff Audio device components disabled ...
There are 2 High definition audio controllers listed  , I had them both disabled and one of them keeps re-enabling itself   ..
I've tried to be as descriptive as I can be for a non computer guy ...if you spot anything I'm all ears ...I will try my best 
 
thank you in advance ,
 
Kenny
 
 
 

Wookiee
BSOD normally indicate a driver related problem Kenny, have you tried deleting the AUD.INI in your roaming profile, it might help.

The location will be something like C:\Users\<YOUR USER NAME>\AppData\Roaming\Cakewalk\SONAR Platinum.

Wookiee ,
 
Thanks for trying too help me out ...
 
Is this the right file  I should delete ? are there any consequences going there  ?
 
 

 
Kenny

Thank you both Wookiee and scook , I will give that the green light and rename it for now  .
 
Kenny

OK I did what Wookiee and scook said to do ...I renamed the AUI file . SONAR created a new one and loaded .
SO far it seems to be getting better ..I haven't had a crash ....
 

einstein36
Hi there,
after googling the error, it definitely seems to be not sonar, but a system or audio driver causing the crash...
one suggestion like Anderton made was to go into device manager and disable the onboard audio(most likely an Realtek or something along those lines) and double check to make sure EVERY device on your laptop has the most updated drivers for windows 10...
hope this helps..

Thank you for helping me out . I understand what you are saying perfectly to a degree .
 
 
I have gone through my computers device manager numerous times and disabled all the usual suspects
The realteck on-board SC is disabled ,  the High Deff Audio device components are disabled ...
The 2 High definition audio controllers that are listed are disabled  yet ,one of them keeps re-enabling itself   ..
My power management and HD  settings are set to never shutting down , ect ect ect...
I have routinely gone through each item in the device manager and did a check for driver updates ... 
In addition to some of these hoops ,  I have found it necessary to always check up on those preferences after a Windows update because for some unexplained reason Windows 10 and Microsoft have decided that it is perfectly OK to do whatever the EFF it want's to do to my machine including changing my preferences with out my consent .
I may of had to consent to their terms of use , in no way did I consent to allowing MS to hold my machine as a hostage .
Also , I did not consent to granting MS the right to change any preference I had put in place nor did I ever grant them the right to ever override my personal preferences that were within the bounds of my fair us of the OS ...  
 
No other Musical application / DAW crashed my computer .Neither has any other program I have opened or used ...
 
On this computer every crash I have had (which were numerous over the last 24 hours  ) involved only one DAW.
Is it the DAW , is it the driver for my SC , or is it the fill in the blank ? ..that's what I'm here to find out ...
 
thanks for your help ....
all the best,
Kenny
 

Kenny,
If your crashes started 07-22, then the updates are most likely your problem.
Does "10 Home" allow you to uninstall an update? How about a system restore to 7-21?
If your system was working at some point, but now crashes, it was an update.
 

robert_e_bone
You could also try running the WIndows System File Checker:
 
In a Command Prompt window, type sfc /scannow > Press Enter
 
The above will take a few minutes, but it compares things in the Windows guts (its files), and can repair ones it needs to.
 
Bob Bone
 

Hello Bob ,
 
I just got around to  doing your suggestion  here's the scan results .
 
 

 
Let's see how it play's out ...
 
thanks for helping me out,
 
Kenny
 

I hope everything is working now.....
 
 

kennywtelejazz

robert_e_bone
You could also try running the WIndows System File Checker:
 
In a Command Prompt window, type sfc /scannow > Press Enter
 
The above will take a few minutes, but it compares things in the Windows guts (its files), and can repair ones it needs to.
 
Bob Bone
 

Hello Bob ,
 
I just got around to  doing your suggestion  here's the scan results .
 
 

 
Let's see how it play's out ...
 
thanks for helping me out,
 
Kenny
 

Howdy, Kenny.  
 
If everything seem kewl now, you might consider flagging the post I quoted from as the Answer, or maybe modify your initial thread post's subject line to include (Solved) so that if someone else is looking for a solution to a similar situation they can maybe find this thread. :)
 
In any case, IF things are OK on your machine now, that's good news indeed.
 
Bob Bone
 

Kewl beans, Kenny.
 
I wasn't asking so that I got any credit for suggesting the SFC /scannow utility - I was just hoping to help any future folks with the same sort of issue find out that running that utility might be able to fix issues for them, and seeing your solved or having an Answered flag on it. :)
 
I am VERY happy for you that you were able to get past your earlier frustrating issues.  Now, quit reading these threads and go make some music!  WOOHOO! :)
 
Bob Bone
 

Kenny - I took a listen, and liked both the tone and music itself.  Nicely done, Sir.
 
Bob Bone