Helpful Reply[Solved] Never understood the stability complaints with Sonar... Till X3!!!

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Jackel
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2014/01/09 17:00:32 (permalink)

[Solved] Never understood the stability complaints with Sonar... Till X3!!!

X3a, b, c, & d have all been completely unusable to me.  I have been using Sonar since Sonar 4 and never really had any major issues with it.  X3 not only crashes itself but makes my entire system unstable.  If I load X3 it crashes quite soon for a who knows what reason at whatever time.  From there if I don't reboot my system other programs start to crash.
 
in case you think I just have a jacked up system... X2 still runs like a charm.  Of course that's what I am using but having paid for the upgrade I was kinda hoping to use it.  At this point I would like my money back.
 
Jeff
post edited by Anderton - 2014/02/02 23:23:26

Jeff 
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Sonar X3d - Ableton Live 8 - Komplete 9 - Ivory 2 - Spectrasonics - Plus...
#1
Sanderxpander
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 17:07:00 (permalink)
I'm guessing you've tried a complete removal and reinstall of Sonar?
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Stone House Studios
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 17:19:35 (permalink)
You're going to get asked for system specs, driver info, and other tech stuff - so you might as well post them now!
BTW - people know about specific issues with specific devices and drivers, so having that available can help someone help.  Its not just to question the integrity of your system.  :  )
 
Brian

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#3
paulo
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 17:25:54 (permalink)
Not sure how you expect anyone to be able to help you when you supply no information ?
#4
Anderton
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 17:30:53 (permalink) ☄ Helpfulby cconde 2014/01/09 22:57:42
Given that it happened starting with your initial install of X3, I second the suggestion that a complete wipe/reinstall is a good place to start. Remember you need to disable anti-virus programs during installation.
 
This is highly unusual behavior, so all we need to do is figure out how your ecosystem differs from the ones that work so well many people think X3 is the most stable release yet.
 
 
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#5
robert_e_bone
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 17:38:31 (permalink) ☄ Helpfulby mettelus 2014/01/10 07:09:54
Can you please detail your system specs?
 
Also, did you suspend your antivirus during download and install of X3?
 
And, did you additionally explicitly launch the install with Run As Administrator?
 
If using a USB connected audio interface, is it plugged into a USB 2 port?  (sometimes they freak if plugged into a USB 3 port)
 
And lastly, is your Windows up to current maintenance levels, and drivers for your audio interface, as well?
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
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#6
bobbyswamp
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 20:44:32 (permalink)
Jeff! Hang in there! Every member who has posted here for you has also guided me through issues I've had with my computer and each problem was resolved. Thanks to their help, X3d is extremely stable on my system, which is pretty bare bones.

https://www.reverbnation.com/thegalaxies
 
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#7
Paul P
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/09 21:57:30 (permalink)
 
Sooner or later all our systems will become obsolete.  Maybe it's your system's turn.
 
I remember back when I was in application development and my boss would complain that what I had designed required too much power.  My reply was always - by the time this gets out, every pc will be able to handle it.
 
I'm sure Cakewalk is no different and designs for the current and soon to be current levels of computing power.  This guarantees that with every new release some of us are going to fall by the wayside.
 
If they're doing anything to take advantage of win8 (which would be perfectly understandable), things may go wrong with win7.
 
But then again, maybe your system is just corrupt...
 

Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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GIM Productions
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/10 10:44:48 (permalink)
Jackel
X3a, b, c, & d have all been completely unusable to me.

No problems here,there are a few people that have a problem but "completely unusable"........
Your specs,please....
 

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Producer....more stuff in SStudio, Rome ,Italy.
#9
Guitarmech111
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/10 11:15:35 (permalink)
As much as X3 irritates me, I do not find it unusable. Flaky as all get out, yes.

I opened an older project on a friends X3D version at his studio here in town and it crashed consistently. It turned out to be memory crashes with Session drummer and Superior Drummer present in the same program. SD2 was the default drum kit and session drummer was just sitting in the synth rack. Removed Session drummer and no more blue screens for the memory usage.

I would not say completely unusable, but PITA at times trying to get it to do what I expect it to. With that said, I am making music here and at other places with it.

Peace,
Conley Shepherd
Joyful Noise Productions
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#10
robert_e_bone
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/10 13:58:41 (permalink)
Whenever I switch to a new version of Sonar, I try to leave projects from prior versions to be edited in whatever version I created them in, so for X3 there are only brand new X3 projects there.
 
I am not saying that is required - I just have no issues with doing things that way so I just keep doing what works.
 
I am on X3d, and Windows 8, but not yet on 8.1, and I almost always use only 64-bit plugins for 64-bit projects.  MinimogueVA and ARP2600VA are about the only 32-bit ones I bring in - using BitBridge.
 
Even with that - the MinimogueVA is starting to get a little flaky - sometimes giving me BitBridge failure messages and other weirdness - so I am afraid that is going to be sent back to 32-bit Sonar only shortly.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
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#11
Bristol_Jonesey
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/10 14:37:09 (permalink)
The only crash I've had in X3 has been related to V-Vocal
 
Apart from that it appears to be rock solid

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#12
stevec
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/10 18:12:08 (permalink)
I haven't had any issues to speak of since X3 was released, and just ran it last night with 10 instances of Nebula 3 Free on a single track.    

SteveC
https://soundcloud.com/steve-cocchi
http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163
 
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#13
madmaja
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 06:56:10 (permalink)
Jackel
X3a, b, c, & d have all been completely unusable to me.  I have been using Sonar since Sonar 4 and never really had any major issues with it.  X3 not only crashes itself but makes my entire system unstable.  If I load X3 it crashes quite soon for a who knows what reason at whatever time.  From there if I don't reboot my system other programs start to crash.
 
in case you think I just have a jacked up system... X2 still runs like a charm.  Of course that's what I am using but having paid for the upgrade I was kinda hoping to use it.  At this point I would like my money back.
 
Jeff




I am in the same boat as you. I have been using various versions of cakewalk, for 10 years, and have never had any problems. X3 as been a total failure for me, but X2 runs like a charm. 
 
I have never really had to pay particular attention to the setup of my system, since it has always worked fine for me. I have not needed to run my computer as a dedicated DAW. My next step will be re-downloading with anti-virus off (doesn't seem that safe to do, or a good idea, but I see people are suggesting that). And also installing with AV off. I will go from there.
 
Steven 
#14
FCCfirstclass
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 07:29:48 (permalink)
Yes, system specs please.  X3 has been the most rock solid release of Sonar IMO.  Sorry you are having problems, so let's see what you have for drivers, etc.

Win 10 Pro x64, 32Gb DDR3 ram, Sonar Platinum, Cubase 9.5, Mackie MCU Pro, Cakewalk VS 100, Roland Octa-Capture,  A 800 Pro, Carver M-1.5t amp & C4000 pre amp, various mics, drums and brass instruments.
 
And away we go!
#15
dwardzala
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 08:47:52 (permalink)
One thing to note when comparing X3 to X2, there have been significant changes to the code (at least it appears to me) to allow things like ARA and "better" implementation of take lanes, etc.  They re-wrote a lot of what is under the hood, so systems could react differently due to that.
 
Anyhow, many people have been down this path and a lot of times it just takes a few tweaks to get everything running well again.

Dave
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#16
Anderton
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 11:48:14 (permalink)
madmaja
My next step will be re-downloading with anti-virus off (doesn't seem that safe to do, or a good idea, but I see people are suggesting that). And also installing with AV off. I will go from there.




 
It's not the downloading without AV that's crucial, it's installing with AV turned off that's essential. You can do installation without being connected to the internet.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#17
scook
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 11:56:26 (permalink)
FWIW, Avast was reported (several times) to interfere with downloading X3.
#18
Splat
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 12:26:07 (permalink)
> X3 not only crashes itself but makes my entire system unstable.
> From there if I don't reboot my system other programs start to crash.
 
Something has caused Sonar and other applications to crash, it won't be Sonar doing this. Remember Sonar has terminated once it has crashed, it's not hanging around like a bad smell afterwards or causing applications to crash around it, nope.
 
This smells of something leaky, probably hardware/drivers, driver conflict, or the way ASIO is set up. These are just assumptions though we need far more detail.
 
Cheers...

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@48/24 & 128 buffers latency is 367 with offset of 38.

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#19
robert_e_bone
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 12:39:19 (permalink)
scook
FWIW, Avast was reported (several times) to interfere with downloading X3.


Yup - I was one of those reporting that.  I had to suspend Avast during both download AND install.
 
Bob Bone

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#20
gcolbert
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/11 14:03:31 (permalink)
I believe that there is a pattern of crashes showing up where pre-X3 projects are loaded into X3 when the VST options to 'Hide Related VST plugins' and/or 'Replace VST2 Plug-ins when opening project' are selected.  This seems to be most pronounced when UAD plug-ins are involved.  I think you may find that things settle down considerably if you turn both of these options off and rescan your VSTs.
 
I would bet that the automatic VST replacement option works like clockwork with Cakewalk products, but may have missed the impact of switching things around that other vendors might not have considered could ever be changed.
 
Glen

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#21
Jackel
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/12 22:12:34 (permalink)
Hey Guys,  thanks for all the replies.  i just posted pissed off and then forgot about it.  Here are my specs.
 
I7 Processor
12 gig 1066 ram
win7 64
no virus protection
 

Jeff 
i7 - Win7 64 - 12GB 1066 RAB - 128GB SSD Boot Drive - 2x1TB Data Drives - Nvidia GeForce 640 2GB Video - Mackie Blackbird - Grace M101 - KRK Vxt8's RP5's - UAD Solo
 
Sonar X3d - Ableton Live 8 - Komplete 9 - Ivory 2 - Spectrasonics - Plus...
#22
Splat
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/12 22:45:12 (permalink)
Hi Jeff, could you update your footer or something to be like mine (for instance), we need to know a lot more info, we don't even know what your interface is for instance.
 
And we really don't know anything about your crashes, could you give us the detail, how it happens, exactly what happens (not all crashes are the same so we need the full detail).
 
The more detail you give the more help we might give you, so it's worth spending time trying to be as precise as possible here.. Otherwise we are just stabbing in the dark. Thanks.

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

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#23
robert_e_bone
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/13 02:40:15 (permalink)
@Jackel - please ignore the first paragraph or 2, it is me venting at me.
 
!@#$&^!@$ - I just had typed a GIANT bunch of stuff, and my big fat foot managed to accidentally hit the Restart button on my desktop (it sits on the floor), so I have to do it all again.  ggggrrrrr (nobody to blame but me, but still....)
 
OK, so here goes round 2:
 
I concur with the need for additional information from you, so that we can properly assist you with getting these crash issues resolved.
 
On the positive side of this, it is likely a system-specific set of reasons you are crashing like this, so if we dig deep enough, we can hopefully get you all fixed up.  Please hang in there - there are indeed multiple folks here that will do their best to assist you with these problems.
 
Please review and respond with the following information:
 
1.  I see you are running Windows 7 x64.  Please give an indication of how current your applied maintenance is.  
 
2.  The exact model of audio interface you are using, or an indication that it is the on-board sound card, if no dedicated audio interface is used.  Please also include the exact driver version you have installed, and provide the firmware level, if possible.  (this is frequently displayed in the audio interface UI screen, and might be in the About xxx in the Help tab of the interface UI screen)
 
3.  If your audio interface uses a USB connection please indicate if you have it plugged into a USB 2 or a USB 3 port, and if you instead have a Fire Wire connection, please indicate the Fire Wire chip set for your motherboard, or if it is an expansion card, please indicate the exact Fire Wire card you are using.
 
4.  Please provide as much detail as possible on the kinds of projects you are running when these crashes occur.  Are they projects created from earlier versions of Sonar?  Is is ALL projects crashing?  For projects that crash Sonar and your system, please list ALL plugins used, including effects as well as soft synths.  Are there a consistent set of steps you are doing when these crashes occur?  (please make sure you also list whether or not any of these plugins are 32-bit)
 
5.  Please also try setting up a brand new project where you do not load ANY 32-bit plugins, and indicate whether or not this crashes or works.  So, just record some audio, or midi using something like the 64-bit Dim Pro, and see if that works OK.
 
6.  When you downloaded and installed Sonar, did you have your antivirus software temporarily suspended?
 
7.  When you launched the Sonar installation, did you EXPLICITLY tell it to Run As Administrator?  (This is not the same as logging in to a Windows user account that has administrative priviliges).
 
So, let's start with the above, and see what we get after looking at the information you provide back on the above.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#24
Vastman
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/13 03:51:28 (permalink)
It never cease to amaze me at how awesome all of you are to try and help folks...after they whine or put forth what seems to me a pure trash talk...and subsequently don't put forth any effort to respond to your well reasoned and detailed thoughts/requests... It's THREE DAYS now...and the dude hasn't updated his sig or responded...oh, he does have an i7 (wtf?) and win764 or whatever... 
 
I admire you all...for your patience and willingness to be there for those who really want to get things together...and, oh I won't say it... but you know what I'm thinkin'...and that goes for madmaja, perportadly a 10 year sonar user with 4 posts!
 
Oy!  either plants or just disrespectful users...
 
Just had to say, you folks are so fantastic to be there for us...

Dana
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#25
robert_e_bone
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/13 09:35:35 (permalink)
I am a parent, and often think back to what I put my parents through.  That process teaches patience and is a bit humbling, when I realize my folks somehow got me through it all.
 
So, even if the original poster is away, his issue remains, so I post and wait - trying to help myself and others in the meantime.
 
Please note that I do not in any way consider the poster a child or anything like that.  I only offered the analogy to explain where my patience partly happens to come from.  (My father had to wait about 10 years for me to finally 'get' something, on one occasion).
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#26
Bristol_Jonesey
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/13 14:13:49 (permalink)
To  be fair Dana, everyone's patience is finite, even mine, and most of the other major problem solvers.
 
I simply duck out of threads which appear to be going off the rails,
 
I even got called out by a relatively long term user once for requesting that the person with a problem actually list his system specs!!

CbB, Platinum, 64 bit throughout
Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
#27
Splat
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/14 20:54:57 (permalink)
Time out...

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#28
mettelus
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/01/15 00:24:08 (permalink)
As someone who had this experience with X2 (not X3), I can testify as to what a bad installation can do to you. Please follow the recommendations to reinstall X3. If you have downloaded (and kept) your initial install files, please verify the MD5 hash sum on them and compare them (http://www.cakewalk.com/support/kb/pages/x3_download_installation_instructions.aspx click the appropriate link for your version at the bottom of the page). If you download again, please verify these prior to any installation (this was the cause of my woes with X2). Running the installation implicitly as administrator is a must (right click and run as administrator).
 
The OP reeks of a "bad install" to me, but there can also be ancillary things you are doing triggering it. Win7 is pretty good about managing processes/freeing RAM, so an instability after X3 crashes just comes across as "very odd." Checking the integrity of memory and hard drives is another thing to look into... you could have hardware failing.
 
X3 has been very stable for most, and I open and close it often "at will" without issues.

ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
#29
Jackel
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Re: Never understood the stability complaints with Sonar... Till X3!!! 2014/02/02 23:16:02 (permalink)
Hi all,
 
Thanks for the help.  I replaced my video card since it seemed to be related to a couple issues on the computer overall.  I also uninstalled and reinstalled X3 as administrator.  For the time being these seem to have solved the problem.

Jeff 
i7 - Win7 64 - 12GB 1066 RAB - 128GB SSD Boot Drive - 2x1TB Data Drives - Nvidia GeForce 640 2GB Video - Mackie Blackbird - Grace M101 - KRK Vxt8's RP5's - UAD Solo
 
Sonar X3d - Ableton Live 8 - Komplete 9 - Ivory 2 - Spectrasonics - Plus...
#30
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