[Solved] No sound with Focusrite 2i2

Author
g_randybrown
Max Output Level: -40 dBFS
  • Total Posts : 3522
  • Joined: 2003/12/24 11:30:04
  • Location: Las Cruces, NM, USA
  • Status: offline
2015/05/14 12:16:32 (permalink)

[Solved] No sound with Focusrite 2i2

I switched out my Presonus Audiobox 22vsl to a Focusrite 2i2 (with latest driver) and Platinum recognizes it fine but not only do I not get any sound but no VUs move during playback with an existing project (vsti tracks, audio tracks, master bus, etc).
It also takes about 2 seconds for playback to start after pressing play.
I've tried various buffer settings but no change.
An mp3 plays fine in WMPlayer...what am I missing here?
Thanks very much,
Randy

G. Randy Brown 
Windows 10, 64 bit, Platinum
Intel Core i7-3770S
Asus P8Z77-V LK mobo   
4X8GB Corsair XMS3 memory 
500 GB Crucial BX100 SSD (OS)
two WD Black 1 TB HDD
SAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 
Presonus AudioBox 22VSL
youtube.com/crystalclearnm
#1

9 Replies Related Threads

    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 12:38:27 (permalink)
    First uninstall presonus and focusrite drivers. Reboot. Install latest mix control from focusrites website. If you are running ASIO4ALL get rid of that as well.
    #2
    g_randybrown
    Max Output Level: -40 dBFS
    • Total Posts : 3522
    • Joined: 2003/12/24 11:30:04
    • Location: Las Cruces, NM, USA
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 13:13:09 (permalink)
    I had only installed the driver (2.5.1) but I did as you suggested and opened the mix control and got "no hardware detected...".
    This is obviously not a Sonar issue so if anyone has any suggestions please PM me.
    Thanks very much,
    Randy
    EDIT: worth noting it won't even play an mp3 in WMP any more but works fine on another PC (with just the driver installed)
    post edited by g_randybrown - 2015/05/14 13:20:27

    G. Randy Brown 
    Windows 10, 64 bit, Platinum
    Intel Core i7-3770S
    Asus P8Z77-V LK mobo   
    4X8GB Corsair XMS3 memory 
    500 GB Crucial BX100 SSD (OS)
    two WD Black 1 TB HDD
    SAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 
    Presonus AudioBox 22VSL
    youtube.com/crystalclearnm
    #3
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 13:28:08 (permalink)
    Randy, is Win recognizing it as a Playback device in the Task Bar at the bottom right speaker icon??? (from what you're stating, it doesn't look like it is).
     
    I'm not sure what to make of it as when I installed the drivers for my 2i4, it was as simple as it could be and I've never had any issues.
     
    Hopefully someone else will chime in.....you can also try dropping a note to Focusrite.....their customer service is very good and speedy.

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #4
    g_randybrown
    Max Output Level: -40 dBFS
    • Total Posts : 3522
    • Joined: 2003/12/24 11:30:04
    • Location: Las Cruces, NM, USA
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 13:32:05 (permalink)
    I just found this from the Focusrite site:
    Can I use Scarlett MixControl with the Scarlett 2i2?No, the Scarlett 2i2 is not compatible with Scarlett MixControl. All of its controls are hardware based instead. To change buffer size and sample rate go to the audio preferences in your DAW (Mac) or press the control panel button from the audio preferences in your DAW(PC).
     
    I will uninstall and reinstall the driver (only) again...if I get the same results I'll contact their support.
    Thanks very much guys,
    Randy

    G. Randy Brown 
    Windows 10, 64 bit, Platinum
    Intel Core i7-3770S
    Asus P8Z77-V LK mobo   
    4X8GB Corsair XMS3 memory 
    500 GB Crucial BX100 SSD (OS)
    two WD Black 1 TB HDD
    SAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 
    Presonus AudioBox 22VSL
    youtube.com/crystalclearnm
    #5
    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 13:38:10 (permalink)
    You are right, rather than mixcontrol this.. same process.
    http://uk.focusrite.com/downloads?product=Scarlett+2i2
     
    #6
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 13:50:36 (permalink)
    I'd also make sure within the control panel for Focusrite to select the sample rate to be 48000......(at least it works well for me as all my standalone synths/Sonar/Win defualt playback are also set to that). 

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #7
    Doktor Avalanche
    Max Output Level: -32.5 dBFS
    • Total Posts : 4294
    • Joined: 2015/03/26 18:02:02
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 14:07:18 (permalink)
    Yup it's optimized for 48/24... at least for latency.
    #8
    g_randybrown
    Max Output Level: -40 dBFS
    • Total Posts : 3522
    • Joined: 2003/12/24 11:30:04
    • Location: Las Cruces, NM, USA
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 14:18:27 (permalink)
    Just found the problem...I have heard about some interfaces not working properly thru usb 3....apparently this is one of them. I switched it to my only available usb 2 port and everything is hunky dorey now.
    Thanks very much for your suggestions guys, they are what helped me snap that I may have it plugged into a usb 3 port (same port the presonus was plugged into that had no issue)
     
    Randy

    G. Randy Brown 
    Windows 10, 64 bit, Platinum
    Intel Core i7-3770S
    Asus P8Z77-V LK mobo   
    4X8GB Corsair XMS3 memory 
    500 GB Crucial BX100 SSD (OS)
    two WD Black 1 TB HDD
    SAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 
    Presonus AudioBox 22VSL
    youtube.com/crystalclearnm
    #9
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: No sound with Focusrite 2i2 2015/05/14 14:24:21 (permalink)
    Good for you Randy!!
    I'd really hate it if I couldn't figure out why something isn't working as it should on my DAW. Glad to see you figure it out.

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #10
    Jump to:
    © 2024 APG vNext Commercial Version 5.1