Answered[Solved] Sonar 2016.05: still have significant performance issues [detailed report]

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JayCee99
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/02 10:18:49 (permalink)
Ah OK that's really weird.  I don't know why the audio engine would drop out without anything playing regardless of how many effects you were enabling or disabling.  The only thing I can think of is if you have PDC (Plugin Delay Compensation) on and when you enable the plugins, it all of a sudden needs a much bigger buffer or something?  That's just a wild guess though.  Best of luck in finding a solution!

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#31
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/02 11:08:08 (permalink)
well, currently it seems that i resolved problems with dropouts.
 
and only thing remaining is that one project is failed to be loaded - Sonar goes to some kind of
infinite loop for some reason :(
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Bristol_Jonesey
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/02 11:49:50 (permalink)
I haven't read the entire thread but have you tried opening the rogue project in Safe Mode?

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#33
robert_e_bone
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/02 12:29:21 (permalink) ☄ Helpfulby karhide 2016/08/02 12:59:01
I noticed you mentioned you didn't think something in Windows, like WiFi, could be part of the dropout issue, and I want to strongly disagree with that premise.
 
I have personally experienced MASSIVE DPC Latency spikes directly caused by WiFi drivers on a laptop I have owned, as well as on a desktop that I briefly had a WiFi adapter plugged into.
 
MANY MANY MANY Sonar users have reported DPC Latency spikes from WiFi being enabled during Sonar sessions, and i STRONGLY recommend you consider temporarily disabling the WiFi adapter device in Windows Device Manager, just before you start a given Sonar session, and then Enable the WiFi adapter device again in Windows Device Manager, after you finish your Sonar session.  OR, if there is either a hardware switch on your computer for turning the WiFi off, or a function key to do it, either of those methods would work too.
 
I don't see in this thread where you have any indication of WHY you believe you may have resolved your dropouts, and would be very interested in you posting what was changed to reduce/eliminate those in your system.
 
I am very happy that you have gotten past the dropouts, by the way - I am both curious to understand what you found out and changed, and think that others in the future would benefit from knowing specifically what you altered to get the dropouts to dimish/cease.
 
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#34
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 03:56:41 (permalink)
Bristol_Jonesey
I haven't read the entire thread but have you tried opening the rogue project in Safe Mode?




yes, i tried in Safe mode as well
#35
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 04:27:41 (permalink)
robert_e_bone
I noticed you mentioned you didn't think something in Windows, like WiFi, could be part of the dropout issue, and I want to strongly disagree with that premise.
 
I have personally experienced MASSIVE DPC Latency spikes directly caused by WiFi drivers on a laptop I have owned, as well as on a desktop that I briefly had a WiFi adapter plugged into.
 
MANY MANY MANY Sonar users have reported DPC Latency spikes from WiFi being enabled during Sonar sessions, and i STRONGLY recommend you consider temporarily disabling the WiFi adapter device in Windows Device Manager, just before you start a given Sonar session, and then Enable the WiFi adapter device again in Windows Device Manager, after you finish your Sonar session.  OR, if there is either a hardware switch on your computer for turning the WiFi off, or a function key to do it, either of those methods would work too.
 
I don't see in this thread where you have any indication of WHY you believe you may have resolved your dropouts, and would be very interested in you posting what was changed to reduce/eliminate those in your system.
 
I am very happy that you have gotten past the dropouts, by the way - I am both curious to understand what you found out and changed, and think that others in the future would benefit from knowing specifically what you altered to get the dropouts to dimish/cease.
 
Bob Bone

 
thanks for the advice on wi-fi issues.
will try to turn off wi-fi connection and see what happens.
 
as for drop outs then i changed two things:
 
* increased buffer size
* updated sound card drivers
 
second one is what think is the most significant change.
the problem with TC Electronic Konnekt 6 is that there was no driver for Win 10 so i used the one
compatible with Windows 8.1. it actually worked and i used it since 2015 August when i bought new PC
(i didn't want to go to Windows 8.1 because i initially had a clean Win 10 install and so on).
now it appeared that TC Electronic guys work on new driver and there are beta versions available
(and recently even release candidate). with its installation glitching disappeared and dropouts as well
(or let me say that at least drop outs are now rare and occasional, not systematic as they were before).
 
I have to say that i still don't like that Sonar opens project very slow.
unfortunately its hard to say what is the reason because Sonar does not
provide log file or startup screen statuses (like "loading this .... ok, loading that ... ok").
 
#36
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 04:35:28 (permalink)
the problem with opening project becomes a bit more clear:
 
the problem is with Waves plugins (or at least with them for sure).
 
after playing with uninstall/deactivate/install/activate i got that all projects
with Waves plugins are now failing to load (not like the only one that was previously).
 
so at least i can say that my project's file is not corrupted and thanks god i don't need to 
re-record everything.
 
however so far it is unclear what is the actual reason for the issue - is it on Waves side or on Sonar side.
speaking about Sonar, i think there is something that can be done there - I think that Sonar should highlight 
somehow what its trying to do when loading projects so we could see where exactly it hangs.
 
i'm not quite sure where to put such request though.
 
#37
dcumpian
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 09:39:39 (permalink)
biozel
the problem with opening project becomes a bit more clear:
 
the problem is with Waves plugins (or at least with them for sure).
 
after playing with uninstall/deactivate/install/activate i got that all projects
with Waves plugins are now failing to load (not like the only one that was previously).
 
so at least i can say that my project's file is not corrupted and thanks god i don't need to 
re-record everything.
 
however so far it is unclear what is the actual reason for the issue - is it on Waves side or on Sonar side.
speaking about Sonar, i think there is something that can be done there - I think that Sonar should highlight 
somehow what its trying to do when loading projects so we could see where exactly it hangs.
 
i'm not quite sure where to put such request though.
 




Since you've narrowed it down to Waves, the easiest way to fix it is to uninstall all Waves plugins, then get the latest version of Waves Central and reinstall and activate the plugins you own.
 
Regards,
Dan

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#38
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 10:26:11 (permalink)
dcumpian
 
 
Since you've narrowed it down to Waves, the easiest way to fix it is to uninstall all Waves plugins, then get the latest version of Waves Central and reinstall and activate the plugins you own.
 
Regards,
Dan




well, i already did that.
and btw i tried to open the project both when removed plug ins and when installed back.
strange, but hanging continued in both cases.
 
though i haven't tried couple more things that i will try today: removing waves files from Roaming folder and so on.
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Anderton
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 18:49:21 (permalink)
Waves has excellent tech support. Give them a try. 

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#40
chuckebaby
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/03 19:31:27 (permalink)
I agree, waves has great support, they will give you detailed instructions from A to B

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#41
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/05 15:40:00 (permalink)
what i can say for sure - if completely remove Waves (checked files and folders being removed), rescan VSTs and so on
 
then Sonar hangs on all projects containing Waves plugins if i selected at least one Waves plugin to be loaded
(in save mode).
 
i believe this is Sonar problem, not Waves one.
 
i expect Sonar to provide "XXXX is missing, can't load" type of error message.
instead it tries to load plug in and goes to some kind of infinite loop.
#42
Anderton
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/05 17:27:40 (permalink)
Again, contact Waves support. Waves plug-ins are not handled in the standard way but via a shell. If there's any "residue" from the Waves plug-ins SONAR will think they still exist. They also need to be installed exactly the way Waves wants you to and there may also be issues with older versions co-existing with newer ones.
 
There are hundreds, if not thousands, of people using Waves plug-ins who frequent this forum. If it was a SONAR problem, you wouldn't be the only one having it. So if it's not a SONAR problem, attempting to fix it by doing things with SONAR will not help. I've had to contact Waves a couple times in the past and each time, the problem was solved in under 5 minutes. Both of them involved installation issues.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#43
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/05 17:40:11 (permalink)
I will contact Waves for sure, just want to check if the behaviour can also be reproduced with plugins from other vendors (for instance I anyway want to replace Blue Cat vst2 plugins by vst3)

However I would like to underscore that
if Sonar reports there are no Waves plugins installed after rescan - then it is fully natural to expect that while trying to open project containing those plugins Sonar should NOT try to load them - as they are not among registered ones.

In other words it is expected that before loading project, allocating memory and so on Sonar first provides message about something missing.

Because currently it seems that part of the Sonar related to vst scan and part related to project opening do not sync with each other
#44
Anderton
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/05 17:50:35 (permalink)
biozel
However I would like to underscore that
if Sonar reports there are no Waves plugins installed after rescan - then it is fully natural to expect that while trying to open project containing those plugins Sonar should NOT try to load them - as they are not among registered ones.

In other words it is expected that before loading project, allocating memory and so on Sonar first provides message about something missing.

Because currently it seems that part of the Sonar related to vst scan and part related to project opening do not sync with each other



Then this sounds even more like an installation issue. Remember there are things like VST inventories stored in the registry. The behavior you expect would make sense for plug-ins that just put a DLL in a Vstplugins folder and leave it at that. As I understand it, the Waves plug-ins do not work that way.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#45
Thedoccal
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/05 18:58:32 (permalink)
So once you disconnected wifi, your Waves plugins failed to load.  I had this exact problem last month when working on my issues.  When I re enabled wifi Waves functioned properly.  I don't know why this happened, I was just glad it was fixed.  I ended up looking for all the Waveshell instances in my scannable VST folders and found several.  I removed most and kept one 9.3 in the 64 bit folder and the VST3 one.  I had 9.0 and 9.3 in the x86 folder, and one in the 9.0 in the 64 bit folder.  Simply moved those to unscannable folders.  Now Waves loads without hanging or asking for me to find the location of the Waveshell.
 
My suspicion is that for some reason the new Waves Central wants wifi enabled.  Don't know if that is true or not.

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#46
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/06 05:10:33 (permalink)
interesting thing: if Reset all VST settings in Preferences->File->VST Settings->Reset
then when trying to open some project when "Missing plugins" window occurs Sonar
also hangs so you can't even press OK on that dialog box
#47
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/06 05:43:40 (permalink)
it seems that problem is solved:
 
* reset all vst plug ins in preferences
* remove and deactivate Waves including removing just all Waves files (search "waveshell" in Windows Explorer and just remove all containing folders
* restart
* install&activate Waves
* manual scan
* ???
* profit!
#48
chawthorne
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/19 19:58:07 (permalink)
I had some issues today with a plugin. Softube drawmer S73. As soon as I removed it from the session, it went away.
post edited by chawthorne - 2016/08/19 20:20:17

Cory Hawthorne
Singer, songwriter, guitar slinger, composer, sound designer.
#49
chawthorne
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/19 20:01:58 (permalink)
 
I don't know if this helps but I was just about ready to smash my PC today. After 3 hours of struggle, while trying to mix tracks for work and dealing with horrible glitchiness on a machine that should never have such issues, and removing every plugin I could from my session in an elimination process (except 1...), I finally figured it out.

I had the Drawmer S73 on the mix buss. It was bypassed. I turned it back on and the machine stopped glitching. Bypassed it and the track stuttered like crazy. Removed it completely and it's fine. I emailed Softube about this today. Again, not sure if this is your issue but it could be as simple as that.

Good luck!

Cory Hawthorne
Singer, songwriter, guitar slinger, composer, sound designer.
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Anderton
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/08/19 23:11:42 (permalink)
biozel
it seems that problem is solved:
 
* reset all vst plug ins in preferences
* remove and deactivate Waves including removing just all Waves files (search "waveshell" in Windows Explorer and just remove all containing folders
* restart
* install&activate Waves
* manual scan
* ???
* profit!




So I guess it was a Waves installation problem after all.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#51
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/09/12 19:11:29 (permalink)
Anderton
biozel
it seems that problem is solved:
 
* reset all vst plug ins in preferences
* remove and deactivate Waves including removing just all Waves files (search "waveshell" in Windows Explorer and just remove all containing folders
* restart
* install&activate Waves
* manual scan
* ???
* profit!




So I guess it was a Waves installation problem after all.




most likely.
i only wonder why it failed until i did reset.
this should be somehow syncronized with background scan (in case of automatic mode).
 
also it would be super to have i kind of log screen when opening projects
#52
Anderton
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/09/12 20:52:03 (permalink) ☄ Helpfulby Klaus 2016/09/13 17:57:45
biozel
i only wonder why it failed until i did reset.
this should be somehow syncronized with background scan (in case of automatic mode).



You don't always want to reset. From the documentation on VST reset:
 
The reason we do not forcefully run this process for upgrade installations is because performing this process will remove custom configuration settings applied to plug-ins. For example, if you configure an audio effect as a synth, this setting will be erased and you will need to reapply the setting. Please keep this in mind when performing the below steps.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#53
Noel Borthwick [Cakewalk]
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/09/13 08:14:52 (permalink)
chawthorne
 
I don't know if this helps but I was just about ready to smash my PC today. After 3 hours of struggle, while trying to mix tracks for work and dealing with horrible glitchiness on a machine that should never have such issues, and removing every plugin I could from my session in an elimination process (except 1...), I finally figured it out.

I had the Drawmer S73 on the mix buss. It was bypassed. I turned it back on and the machine stopped glitching. Bypassed it and the track stuttered like crazy. Removed it completely and it's fine. I emailed Softube about this today. Again, not sure if this is your issue but it could be as simple as that.

Good luck!




Thats weird. Was it bypassed in the SONAR UI or inside the Drawmer UI itself?

Noel Borthwick
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#54
biozel
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Re: Sonar 2016.05: still have significant performance issues [detailed report] 2016/09/13 11:39:37 (permalink)
Anderton
biozel
i only wonder why it failed until i did reset.
this should be somehow syncronized with background scan (in case of automatic mode).



You don't always want to reset. From the documentation on VST reset:
 
The reason we do not forcefully run this process for upgrade installations is because performing this process will remove custom configuration settings applied to plug-ins. For example, if you configure an audio effect as a synth, this setting will be erased and you will need to reapply the setting. Please keep this in mind when performing the below steps.




wow, didn't know that. thanks for the info!
#55
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