[Solved] Stuck In Demo Mode

Have you tied signing out of ccc and back in?

Probably should contact tech support directly if you can (PM Noel perhaps since you are in Europe).

Hi Steven,
 
I'm sorry you are stuck in demo mode. If you could give me some info I might be able to track the problem down.
 
1. What method of authorization are you using, Cakewalk Command Center or Offline Authorization?
2. Launch Sonar and open Help - About. To the right of the serial number (i.e. CSPT-1.00.xxxxx.xxxxxx) there's a code that indicates what failed (i.e. 200 0). What is that code (not the serial number)?
3. What version of sonar are you running and what operating system are you using?
 

Hi Steven,
 
The code means the authorization make it to you from our side. First, make sure Cakewalk Command Center is up and running. Launch the Command Center application and verify it is connecting to the internet. If it is crashing this is what's causing the problem. Uninstall and re-install of Command Center should solve the issue. 
 
If CCC runs ok, you may be running on a Windows user account that has restricted permissions. This might be a non-administrator account with restrictions on writing/copying files in certain directories. If this is the case, you might want to up the privileges of the account or run as an administrator. 
 
Any aggressive firewall/anti-virus settings could also contribute to the issue. Try temporarily disabling any fireware or anti-virus software to see if Sonar will authorize. 

What about trying, right clicking on ccc and run as administrator?
just in case there is a funky setting in windows 
 

Thanks Freex I have tried that, Dan I have always launched Sonar Platinum within CCC by pressing the Launch Button since the Demo Mode I have also tried to launch Sonar directly using the shortcut on my desktop both were run as administrator. I have since tried to run the offline activation I get an Activation Response and put that into Sonar and nothing happens.
 
Again thank you both for the help

what is C3? 

Just thought I would respond.
 
Firstly I would like to say a massive thank you to the community and the Staff members that helped me I'm new to Sonar but if the service/help I have received is anything to go bye I am going to be a happy customer for a long long time.
 
A quick explanation what happened: Basically I'm new to Sonar so I decided to go with the subscription model and give it a try for a month. I purchased a monthly subscription and decided straight away to cancel the subscription (I thought I was cancelling the automatic Renewal) to ensure I didn't get charged at the end of the month in case Sonar wasn't for me and I forgot to Cancel. Anyway this lead to the service being immediately stopped (put in Demo mode). I assumed I would have the full month to play around with Sonar as I had paid for it but this is not the case.
 
The solution: If you decide Sonar is not for you then wait until the last possible moment to cancel your subscription. If however you are reading this and done the same as me (like anyone but me would be so stupid) then the solution is to speak with Customer Support 
 
Again thank you all for the help. Talk Soon  

maggotno999
Hi,
 I've got the same problem with that demomode (sonar platinum)..email-support is down. Does anyone know when it will be available again? Thanks a lot and kind regards,
 
Marco

Are you using Cakewalk command center ?
Try logging out / then logging in again.
Registration heavily relies on Command center log on.