[Solved] Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum

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KRYE
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2016/07/02 17:52:26 (permalink)

[Solved] Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum

Hello anybody having noise problems With the audio interface when running on USB 2.0 & USB 3.0
Have to take OFF my headphones when it increasing to High that it's so crazy

Running With Gigabyte X79-UD3
Intel i7-3820 , 16 GB ram
Win 10 Pro 64 bit
Sonar Platinum 2016.06

Tascam driver 1.04

Intel C600/X79 USB controller driver
Fresco Logic 3.0 , tried Microsoft driver , Fresco's own win 10 driver 3.6.8.0

Have turned OFF , firewall, Windows defender, Intel Lan
#1

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    chuckebaby
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/07/03 00:05:16 (permalink)
     
    Don't use USB 3. its Windows-compatible computer with a USB 2.0 port.
     
    have you set it up to the specs of Tascams site here ?
    http://tascam.com/product/us-16x08/faqs/
     
    if you scroll down this page it gives step by step details on how to set it up in sonar.
    does this look about right ?

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #2
    KRYE
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/07/03 04:19:36 (permalink)
    Test i have followed All Tascam instructions
    I would try install Microsoft default usb driver for usb controller c600/x79 instead off it's own ,that's the Final thing i haven done yet
    #3
    chuckebaby
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/07/03 07:10:56 (permalink)
    it could possible be in the direct monitor settings, im not sure if the 16x08 has direct monitoring but it could be some kind of feedback loop in the routing of the device itself.

    maybe the output of your routing is causing a loop
     

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #4
    Anderton
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/07/03 10:12:31 (permalink)
    What kind of "noise" is it? A high-pitched whine? White noise? 

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #5
    KRYE
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/08/17 15:02:00 (permalink)
    After contacting Tascam support they recommended another USB controller than integrated Intel USB, then bought PCI Express card with NEC Renesas USB 3.0 controller and a VIA Labs VLI805 USB 3.0 controller and this solved the problem no noise any more.
    #6
    Anderton
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/08/17 15:41:44 (permalink)
    Thanks for circling back and letting us know of the solution. This will benefit others, and potentially not just those with the TASCAM 16x08.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #7
    BobF
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/08/17 16:40:54 (permalink)
    FYI - My US-16x08 kicks butt connected to a USB3 port.  Just like everything else USB, it comes down to the hardware & drivers.  Some USB3 ports will do USB2 well and others won't.
     
     
     
     

    Bob  --
    Angels are crying because truth has died ...
    Illegitimi non carborundum
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    Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64
    Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s 
    Waves Gold/IKM Max/Nomad Factory IS3/K11U

    #8
    Anderton
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2016/08/17 20:24:28 (permalink)
    BobF
    FYI - My US-16x08 kicks butt connected to a USB3 port.  Just like everything else USB, it comes down to the hardware & drivers.  Some USB3 ports will do USB2 well and others won't.

     
    My US-20x20 also works great with USB 3.0. However I have an older motherboard, so I got a USB 3.0 PCI card. That's the solution for a lot of USB 3.0 issues.
     

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #9
    jm24
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    Re: Tascam US-16x08 noise on USB 2.0 & USB 3.0 With Sonar Platinum 2017/02/01 10:51:34 (permalink)
    What USB cards did you guys buy?
     
    I cannot get the 16x08 to work.
     
    Using 2.1 interface.
     
    A new installation of w10, latest sonar.
     
    All the stuff that should be done for windows audio, and usb power options, and sharing drivers, has been done.
    (and all the stuff to stop w10 from whatever has been done)
     
    Initially i installed it on the computer that has been running fine for almost two years. I uninstalled teh driver, and the computer would boot. The OS disk was poop-on-a-rope. Hence the fresh OS install.
     
    results:
    windows music and vids in youtube work fine
    Sonar starts, finds the tascam, but any project immediately crashes upon play.
    Drop-out message displayed, error message display: cannot find audio device  and a windows error sound
    (computer will not start when connected to usb 2 port.)
     
    installed on 2nd computer.: same audio results
     
    Sent message to CW tech, they sent me to tascam. No reply from them.
     
    Only thing i can think of is both boards are AMD based.
     
    So, what USB cards did you guys buy?
     
     
     
     
    #10
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