[Solved] Trouble Installing Control Surface in X3 Producer

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malong
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2014/05/12 20:32:35 (permalink)

[Solved] Trouble Installing Control Surface in X3 Producer

I'm trying to install a Behringer BCF-2000 Control Surface in Sonar X3 Producer (64-bit). I had it working under X2. Following the directions in the manual I have enabled the BCF-2000 midi input and output ports. When I try to add the controller I get the Controller/Surface Settings dialog but when I pull down the Controller/Surface list I get nothing. Not only do I not see the BCF-2000, I don't see the Cakewalk Generic Surface or the ACT Midi Controller either. The field is completely empty. I am running the BCF-2000 in Mackie emulation mode so I should see it. I did see it in X2.
 
The BCF-2000 worked fine with X2 and still works fine with Reaper so I know there is nothing wrong with it.
 
Any idea how to get the control surface recognized in X3?
 
Thanks in advance for any help.
 
Mike
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    John
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    Re: Trouble Installing Control Surface in X3 Producer 2014/05/12 20:45:02 (permalink)
    Make sure you have the right MIDI ports selected. 

    Best
    John
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    FastBikerBoy
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    Re: Trouble Installing Control Surface in X3 Producer 2014/05/13 16:56:58 (permalink)
    Sounds like the surfaces are missing/not installed. On a standard install they should be in C:\Program Files\Cakewalk\Shared Surfaces.
     
    Have a look there and check that exists.
     
    HTH

    Karl
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    malong
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    Re: Trouble Installing Control Surface in X3 Producer 2014/05/13 22:40:48 (permalink)
    All the surface dll's (ACTController.dll, GenericSurface.dll, MackieControl.dll, etc.) are in C:\Program Files\Cakewalk\Shared Surfaces so I don't think that's it. 
     
    I wonder if it could be a registry problem given that the dll's are there but X3 doesn't seem to see them.
     
    Mike
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    FastBikerBoy
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    Re: Trouble Installing Control Surface in X3 Producer 2014/05/14 02:32:57 (permalink)
    Have you tried running the installation again?

    Karl
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    malong
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    Re: Trouble Installing Control Surface in X3 Producer 2014/05/14 12:08:52 (permalink)
    Reinstalling fixed the problem. Control surfaces are working fine. I even got my old Red Rover working again! Thanks for the help.
     
    Mike
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