[Solved] Using this forum (and others) in Firefox

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Mitch_I
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2018/01/07 16:57:47 (permalink)

[Solved] Using this forum (and others) in Firefox

Sometimes when I'm in the middle of reading Cakewalk or KVR forums, with several tabs open, Firefox turns white for a few seconds. When it comes back, sometimes it can't restore the page I was looking at. This has been going on for a couple of weeks -- before and after upgrading to Firefox Quantum.
 
Event Viewer System log says, "Display driver amdkmdap stopped responding and has successfully recovered."
 
I googled that message, and one of the sites said that the cause is probably the power supply. My PC is six years old, so maybe so. But when I use the forums in Edge or Chrome, I never see the problem.
 
I'm running Windows 10 with 16GB of memory and a dedicated video card with current driver.
 
Any suggestions?
post edited by Mitch_I - 2018/01/08 16:12:26
#1

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    CakeAlexSHere
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    Re: Using this forum (and others) in Firefox 2018/01/07 17:05:36 (permalink)
    The driver is crashing.
    Try turning off any graphics hardware acceleration on your browser.
    What is your AMD display adapter model? You have updated the driver via the AMD website I assume?
    #2
    Mitch_I
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    Re: Using this forum (and others) in Firefox 2018/01/07 17:30:50 (permalink)
    Thanks for the advice.
     
    It's the ATI Radeon HD 5400 series with 15.201.1151.1008 driver. I checked the update status of the driver by running Update Driver in Device Manager.
     
    I've just turned off hardware acceleration in Firefox, so I'll restart and try the forums again.
    #3
    Mitch_I
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    Re: Using this forum (and others) in Firefox 2018/01/08 16:12:06 (permalink)
    Turning off hardware acceleration seems to have solved the problem. Thanks, Alex.
    #4
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