joden
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(Solved) VRM Box not seen by Sonar?
It is installed, drivers are installed, VRM app works, device works in Windows, but is not seen or available in Splat (latest version). Anyone have a clue as to what is happening here? I do not want to use the SPDIF option.
post edited by Noel Borthwick [Cakewalk] - 2016/05/30 20:23:33
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joden
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Re: VRM Box not seen by Sonar?
2016/05/28 23:59:13
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BobF
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Re: VRM Box not seen by Sonar?
2016/05/29 08:58:11
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Try posting in the "Hardware" forum and give more details (steps) you're following when it doesn't do what you expect.
I would try to help, but I don't have a VRM ...
Bob -- Angels are crying because truth has died ...Illegitimi non carborundum --Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64 Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s Waves Gold/IKM Max/Nomad Factory IS3/K11U
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Lynn
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Re: VRM Box not seen by Sonar?
2016/05/29 12:44:37
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joden
It is installed, drivers are installed, VRM app works, device works in Windows, but is not seen or available in Splat (latest version).
Anyone have a clue as to what is happening here? I do not want to use the SPDIF option.
I have a VRM, and using SPD/F is the only way I am able to get it to work correctly in Sonar. Make sure it's enabled in control devices in the control panel of windows. Once you get if configured right, it is a gem.
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Beepster
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Re: VRM Box not seen by Sonar?
2016/05/29 13:15:42
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Mine shows up as an available device (despite the fact I only use it as SPDIF... so it has to be unselected to use my 18i6 instead).
Two thoughts (edit: 3+ eleventy thoughts... lulz)....
1) Do you have another Focusrite interface installed? If so this can be confusing in the Prefs menu. You'll see both devices listed but the names are very similar. It's tripped me up when switching from Voicemeeter to the 18i6 before. However if you are in ASIO you can only choose on at a time so it quickly becomes apparent quite quickly (one will block the other from being selected in Prefs).
2) Did you install correctly? Look at the VRM box install instructions to see if you missed any of the install Voodoo needed to make it work as an interface. If unsure uninstall and reinstall following the directions to the LETTER.
3) Maybe you need to run the Sonar Audio Device/Wave Profiler thingie? Maybe you need to enable the device in the Windows Control Panel > Sounds section (or whatever it is in 10 if you use that)? Maybe you need to reboot and connect the VRM Box BEFORE opeing Sonar (as opposed to connecting it AFTER opening Sonar or opening Sonar too quickly after connecting the VRM)? Maybe you are switching USB ports and making the system/Sonar play hide and seek with the ports?
Okay I guess that last one was a bunch of thoughts but just some general troubleshooting I'd try.
Cheers.
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joden
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Re: VRM Box not seen by Sonar?
2016/05/29 14:38:05
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hahaha! Thanks Beep.... @ Lynn, I'd like to run via SPDIF but the I/F does not have the connection (just TOSLink).
Yeah pretty sure it was all installed correctly as it does work within Windows...I didn't try the Audio Profiler tool (duh! forgot that one) so I'll give that a go and if that fails I'll do the uninstall/install thing again.
Cheers guys!
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joden
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Re: VRM Box not seen by Sonar?
2016/05/29 15:51:07
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ummm, where is that tool now? According tp the manual it is supposed to be at Edit > Preferences > Audio - Driver Settings but I cannot see this option there at all? Running latest version of SPLAT.
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joden
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Re: VRM Box not seen by Sonar?
2016/05/29 15:57:10
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Okay discovered I need to reset to WDM and NOW Splat sees it, but according to what I have read online the VRM is supposed to be an ASIO device??? However after I run the tool (onyl available after switching to WDM mode btw) and it sees the VRM, if I chagne back to ASIO the VRM disappears as a device??
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Beepster
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Re: VRM Box not seen by Sonar?
2016/05/29 16:41:47
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hmmm...
Are you sure you installed the ASIO drivers?
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joden
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Re: VRM Box not seen by Sonar?
2016/05/29 17:08:23
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yep pretty sure Beep...the VRM only has one installation app, (V 1.2) ..I will try a re-install and see if that does something. Although I msut admit after this last BIG W10 OS update, some odd things have been happening so a reinstall may be the ticket!!
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Beepster
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Re: VRM Box not seen by Sonar?
2016/05/29 17:47:52
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Yanno I've seen some complaints regarding Focusrite drivers and Win10. Have they actually released Win10 drivers for the VRM box? Maybe that's what's going on (and maybe why Lynn's isn't working... his sig says Win7 though but maybe that's old). I'm on Win7 Pro FWIW. Actually... check this page out (scroll down)... https://support.focusrite.com/hc/en-gb/articles/206849319-Windows-10-Compatibility "VRM BoxWorks with Windows 10? YES
Points of note : Although VRM box is not supported for use in Windows 10, it has been found to work." Soooo... maybe that's an old entry (like MS broke something in an update). Shoot FR a support request? Another thought.... VRM Box only goes up to 48k as a standalone interface. Maybe you are trying to monitor a higher samplerate project or there is another setting somewhere making Sonar not see it? That's a total shot in the dark though.
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Lynn
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Re: VRM Box not seen by Sonar?
2016/05/29 20:04:55
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Beepster
Yanno I've seen some complaints regarding Focusrite drivers and Win10. Have they actually released Win10 drivers for the VRM box? Maybe that's what's going on (and maybe why Lynn's isn't working... his sig says Win7 though but maybe that's old).
I'm on Win7 Pro FWIW.
Actually... check this page out (scroll down)...
https://support.focusrite.com/hc/en-gb/articles/206849319-Windows-10-Compatibility
"VRM Box
Works with Windows 10? YES
Points of note : Although VRM box is not supported for use in Windows 10, it has been found to work."
Soooo... maybe that's an old entry (like MS broke something in an update). Shoot FR a support request?
Another thought.... VRM Box only goes up to 48k as a standalone interface. Maybe you are trying to monitor a higher samplerate project or there is another setting somewhere making Sonar not see it? That's a total shot in the dark though.
Actually, my VRM box works perfectly. As I pointed out, I use SPD/F and the ASIO driver. Once you get it sorted out, it's good tool for mixing. p.s.- there's plenty of threads on the VRM here; just do a quick Google search.
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joden
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Re: VRM Box not seen by Sonar?
2016/05/29 23:26:46
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Yeah I did Lynn, but nothing realyl covered the specific issue, and I got mostly (guesstimate 95%) of hits were all sale related sites haha!
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joden
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Re: VRM Box not seen by Sonar?
2016/05/29 23:27:31
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Beepster
Yanno I've seen some complaints regarding Focusrite drivers and Win10. Have they actually released Win10 drivers for the VRM box? Maybe that's what's going on (and maybe why Lynn's isn't working... his sig says Win7 though but maybe that's old).
I'm on Win7 Pro FWIW.
Actually... check this page out (scroll down)...
https://support.focusrite.com/hc/en-gb/articles/206849319-Windows-10-Compatibility
"VRM Box
Works with Windows 10? YES
Points of note : Although VRM box is not supported for use in Windows 10, it has been found to work."
Soooo... maybe that's an old entry (like MS broke something in an update). Shoot FR a support request?
Another thought.... VRM Box only goes up to 48k as a standalone interface. Maybe you are trying to monitor a higher samplerate project or there is another setting somewhere making Sonar not see it? That's a total shot in the dark though.
Thanks Beep, yeah really good points you make - I am just on a work break, but I will check it out a bit later today, Dennis
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JonD
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Re: VRM Box not seen by Sonar?
2016/05/30 12:54:49
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joden
..the VRM only has one installation app, (V 1.2) ..I will try a re-install and see if that does something.
V1.4 is the latest. You should at the very least get that. Like Lynn, mine works fine on spdif. However, when trying to use it as the audio device in Sonar, I keep getting error messages saying it might already be in use. This could just be the ASIO protocol, as it works fine playing back outside of Sonar.
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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joden
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Re: VRM Box not seen by Sonar?
2016/05/30 13:40:29
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JonD
joden
..the VRM only has one installation app, (V 1.2) ..I will try a re-install and see if that does something.
V1.4 is the latest. You should at the very least get that.
Like Lynn, mine works fine on spdif. However, when trying to use it as the audio device in Sonar, I keep getting error messages saying it might already be in use. This could just be the ASIO protocol, as it works fine playing back outside of Sonar.
Where did you get that? The Focusrite site only lists 1.2?? EDIT: Scratch that - I jsut found it DUH! I was relying on an old favourite cache link - which somehow did not link to the latest drivers. Thanks for the heads up JonD :-)
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joden
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Re: VRM Box not seen by Sonar?
2016/05/30 13:47:12
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Yayyyy!! Success...this 1.4 update actually installed an ASIO driver and asked for the usual Windows confirmation. I just wnet to Sonar and it now appears as a vaild ASIO available device.
Thanks all for your help, much appreciated!!
Dennis
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lfm
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Re: VRM Box not seen by Sonar?
2016/05/30 17:27:48
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JonD
joden
..the VRM only has one installation app, (V 1.2) ..I will try a re-install and see if that does something.
V1.4 is the latest. You should at the very least get that.
Like Lynn, mine works fine on spdif. However, when trying to use it as the audio device in Sonar, I keep getting error messages saying it might already be in use. This could just be the ASIO protocol, as it works fine playing back outside of Sonar.
You could try and disengage windows drivers for the same device - I've had that kind of conflict that Windows and daw tries to open same device. Looking at VRM some years ago it was clear that no chip in box exist regarding processing audio - it's all done in windows cpu. So even spdif on box will send that audio up the usb, then drivers process and down again to box. So expect latency thereafter, enough for mixing but not for recording.
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SilkTone
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Re: VRM Box not seen by Sonar?
2016/05/30 17:57:02
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I've read that VRM box could add up to 20 ms additional latency. Since it is a mixing tool, I guess that isn't a problem in most cases. But they have discontinued all VRM related products (even the Saffire 24 Pro DSP), so I was unable to buy a new one. The Saffire 24 Pro DSP actually does the processing on the interface so I was interested in getting that. Instead I settled on the TB Isone VST plugin. But people that A/B'd both says VRM box is better than TB Isone. At least it doesn't add any additional latency and was only $20 IIRC, so there is that.
post edited by SilkTone - 2016/05/30 22:43:46
Windows 10 Pro x64, SONAR Platinum 64-bitFocusrite Scarlett 18i8 USB, ASRock Z97 Pro4, Haswell 4790k @ 4.4GHz32GB DDR3/1600, 500GB SSD (OS) + 256 GB SSD + 3TB MDNVIDIA GTX-1070, 40" 4K Monitor + 1 Monitor in ISO booth
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