Solved: problem authorizing melodyne essentials

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Bigdogs
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2014/04/14 14:30:55 (permalink)

Solved: problem authorizing melodyne essentials

Looks like my own stupid fault, but I'm installing the bundled melodyne essentials on a new PC and I can't authorise it because I've forgotten my username on myCelemony. I've emailed Celemony support, but just wanted to warn others to make a note of your username. Incredibly, you can reset your password via your email account, but there's no reference to your username in emails from them, and I don't appear to have any other emails with the username in. If anyone's had the same problem, please let me know if I'm missing something.
Thanks
Simon
post edited by Bigdogs - 2014/04/14 15:46:04

Sonar Platinum 64 bit, Windows 10 64 bit, i5 4670K Haswell Processor,  4.2GHz, 8Gb RAM, Focusrite Scarlett 2i4, AMD Radeon R7 260X, 120GB Samsung 840 EVO SSD, 1000GB 7200RPM Hard Disk     
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    Bigdogs
    Max Output Level: -83 dBFS
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    Re: problem authorizing melodyne essentials 2014/04/14 15:48:17 (permalink)
    Support responded very quickly and helpfully - I'm up and running (and I've made a note of my username - it's case sensitive)

    Sonar Platinum 64 bit, Windows 10 64 bit, i5 4670K Haswell Processor,  4.2GHz, 8Gb RAM, Focusrite Scarlett 2i4, AMD Radeon R7 260X, 120GB Samsung 840 EVO SSD, 1000GB 7200RPM Hard Disk     
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