[Solved]Re install of Platinum? Help Please

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stratman70
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2015/02/28 14:25:13 (permalink)

[Solved]Re install of Platinum? Help Please

Issue is: Cannot insert Rematrix Solo into pro channel presets-fatal crash everytime. But I was able to the first 2 or 3 weeks after initial install.
CW Support is working on the mini dump I sent them but I am wondering if I should just re install platinum. I have not reall done anything major to it except install big stuff on a sample drive.
 
But if I remember correctly it was automatic for all but SI, which I really don't care about anyway.
 
sure would like to check out the new IR's in Solo.
post edited by John - 2015/02/28 19:47:58

 
 
#1

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    John
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    Re: Re install of Platinum? Help Please 2015/02/28 14:46:42 (permalink)
    OK question why use PC presets? I'm not sure I understand.

    Best
    John
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    stratman70
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    Re: Re install of Platinum? Help Please 2015/02/28 15:04:34 (permalink)
    John
    OK question why use PC presets? I'm not sure I understand.


    Because I don't know what I am doing. I use the presets and tweak them for my needs. Then I save them with a FL at the end.
    These are not the ones I have tried to insert Solo into. Tried with CW presets

     
     
    #3
    stratman70
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    Re: Re install of Platinum? Help Please 2015/02/28 15:09:04 (permalink)
    OK John
     
    Just opened a new project-PC said untitled. I removed every module except EQ -guess that stays.
     
    Anyway same exact crash and detail when I try to insert Rematrix Solo

     
     
    #4
    John
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    Re: Re install of Platinum? Help Please 2015/02/28 15:36:33 (permalink)
    I would uninstall rematrix and reinstall it. 

    Best
    John
    #5
    stratman70
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    Re: Re install of Platinum? Help Please 2015/02/28 18:37:50 (permalink)
    It's part of the platinum install, isn't it?

     
     
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    stratman70
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    Re: Re install of Platinum? Help Please 2015/02/28 18:43:45 (permalink)
    Ah I see-there is "no" Sonar Platinum install per say-just all the little pieces. So Sonar Platinum instruments I guess is it-which is pretty much the whole program isn't-?
     
    There is an update that I am installing as we speak

     
     
    #7
    scook
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    Re: Re install of Platinum? Help Please 2015/02/28 18:47:44 (permalink)
    Yes, it is part of the SONAR Platinum package and gets installed again with the Braintree update. FWIW, there is an uninstall option built into the context menu for each line item in the C3. Right-click the package to display the context menu.
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    stratman70
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    Re: Re install of Platinum? Help Please 2015/02/28 18:54:06 (permalink)
    Well I'll be darned. The Plat update that is online now fixed the issue. Hope my mini dump helped :-)
    Just kidding.
    But that's great. I will email Lars also to let him know.
     
    Thanks John and Thanks Scook and Thanks Cakewalk-
     
    Edit: I put Solved in the title of my original post about the issue

     
     
    #9
    John
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    Re: Re install of Platinum? Help Please 2015/02/28 19:16:40 (permalink)
    This is good news Stratman.

    Best
    John
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    scook
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    Re: Re install of Platinum? Help Please 2015/02/28 19:28:38 (permalink)
    It was probably some foo in the initial install. Glad the update set it right.
    #11
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