Sonar 8.5 and Windows 7 troubles

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lobito1076
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2010/04/18 02:50:13 (permalink)

Sonar 8.5 and Windows 7 troubles

I just upgraded from XP to windows 7 64 bit, I installed sonar 8.5 PE and nothing else.  I haven't even installed my plugins, synths or anything.  Here's my problem:  Sometimes the audio is corrupted, to better describe it,  sometimes when I hit play there's a weird digital distortion, but it happens a random times with no rhyme or reason.   Also it seems there are other problems, because already I tried to insert some plugins on a track and the program shut down.  I already disabled the onboard sound.  My audio interface is the M-Audio projectmix.   Any ideas?  I wish I could be more specific, but I really have no idea where to beggin with this.

Here are my specs:

Windows 7 64 bit
Gigabite mother board
intel quad Q9550
2 gigs of corsair ram
3 SATA hard drives
M-audio projectmix interface

#1

16 Replies Related Threads

    chrisharbin
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 03:03:19 (permalink)
    I hate to say it but it could be a ram issue. For example, win7 is going to be 1+ GB without anything else running. If you open sonar and insert certain plugs you will already be pushing the ram to it's limits.

    What m audio drivers are you running? I have the profire and I've had no issues with it BUT I'm running ASIO and not WDM.

    What sample rate and buffer settings are you using? I run 44.1/128 buffer but I have 8 GB of ram.

    There are a bunch of win7 tweaks that can help, I'd recommend a search as it's way more than I can type here

    i7 860/MSI mobo/8GB ram/win7x64ultimate/X2/profire 610/oxygen 61/running 48k currently.
    #2
    biodiode
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 03:50:31 (permalink)
    I notice that you are on a gigabyte board. It is a known issue with these boards that digital artifacts can appear in recorded audio. To eliminate this go into the BIOS and disable the C1 stepping and try that. I also had to do this, as well as disabling C3/C6/C7 setting and all my audio glitch problems disappeared.

    Hope this helps.

    www.biodiode.com  
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    #3
    mudgel
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 06:57:52 (permalink)
    Been using gigabyte  boards for a while and never heard of this issue.

    Mike V. (MUDGEL)

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    #4
    biodiode
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 07:40:43 (permalink)
    If you do a quick search on gearslutz or soundonsound forums there are quite a few peeps with audio problems and recent gigabyte boards. Once C1 stepping has been disabled quite a number found it cured their problem. On a different note, why would you want C1 enabled on a DAW? Surely you want the maximum available power all the time without leaving it to windows to decide when you want it.

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    #5
    lobito1076
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 12:19:56 (permalink)
    I run my sessions at 44k 24 bit.  I think my buffer's at 256.  How's that?  I agree I think I might need ram.  and I'll check out the bios tweaks.  Thanks for the advise.
    #6
    papa2005
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 12:34:07 (permalink)
    biodiode


    If you do a quick search on gearslutz or soundonsound forums there are quite a few peeps with audio problems and recent gigabyte boards. Once C1 stepping has been disabled quite a number found it cured their problem. On a different note, why would you want C1 enabled on a DAW? Surely you want the maximum available power all the time without leaving it to windows to decide when you want it.


    I don't have a gigabyte mobo, but what the hell is "C1"? (Forgive me, I'm not a computer geek in any sense of the term)...

    Regards,
    Papa

    CLICK HERE for a link to support for SONAR 8.5

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    #7
    lobito1076
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 12:46:11 (permalink)
    Where would I find the bios things you told me to change?
    #8
    biodiode
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 15:00:19 (permalink)
    Pappa - The C1E state is a CPU power-saving function in system halt state. When enabled the CPU core frequency and voltage will be reduced during system halt state to decrease power consumption. In other words if you are not doing much ie: surfing the web, it throttles back the CPU.

    lobito - You will find this setting under Advanced CPU Features. If this cures it slightly but not totally try also disabling the "C3/C6/C7" setting as well. Don't worry this last one is just one setting for all 3 features and not individual. :)

    www.biodiode.com  
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    #9
    leapinlizard
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/18 15:37:19 (permalink)
    This sounds more like a driver issue to me.  I would *think* you could run a basic Sonar setup in Win 7 64-bit with 2 Gb of RAM, but I've never tried it ... I run Win 7 32-bit in 2 Gb RAM with no issues.  Anyway, you may want to verify that you are using the M-Audio Win 7 64-bit driver, and if that doesn't work, try rolling back to the Vista 64-bit driver and see if that makes any difference.  The projectmix is firewire, right?  You might also want to verify that your motherboard has the latest bios updates (if the firewire connection is on the motherboard) or if you have a separate firewire card, make sure you have the latest updates for it.

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    #10
    Mully
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/19 06:30:57 (permalink)
    You will definitely need to run the legacy W7 64bit firewire driver... it can be a little hit or miss but the only real option for firewire interfaces... it's not perfect and is the weak link in my system unfortunately.. but it does get you crackle free.

    Disclaimer: this is of course assuming you aren't already running the legacy driver.

    ASUS H270, i7-7700, JLM BA & 1290, LA2A Opto4, loads of guff.
    #11
    riojazz
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/19 09:25:50 (permalink)
    Mully, two questions about using the legacy firewire driver:

    1. Is this still true, about using the legacy driver?  I know it was true when the Windows 7 Release Candidate version came out, but how about for the final release version?

    2. Is this necessary for 64-bit Windows 7?  I remember reading the recommendation only in the context of 32-bit Windows 7 (and again, for the early adopters of the release candidate version).


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    #12
    emwhy
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/19 09:33:08 (permalink)
    Take it from somebody who owns a Gigabyte board, get rid of anything like CPUEIsT, HPET etc in the BIOS. Disable them and it will clean up a lot of your issues. These things have been found to cause massive DPC latency spikes.
    #13
    lobito1076
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/19 16:05:03 (permalink)
    I tried the legacy drivers and I was able to get audio but the MIDI part of the porjectIO didn't work.  Eventually I got the same weird distortions.

    riojazz


    Mully, two questions about using the legacy firewire driver:

    1. Is this still true, about using the legacy driver?  I know it was true when the Windows 7 Release Candidate version came out, but how about for the final release version?

    2. Is this necessary for 64-bit Windows 7?  I remember reading the recommendation only in the context of 32-bit Windows 7 (and again, for the early adopters of the release candidate version).


    #14
    lobito1076
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/19 16:06:53 (permalink)
    emwhy


    Take it from somebody who owns a Gigabyte board, get rid of anything like CPUEIsT, HPET etc in the BIOS. Disable them and it will clean up a lot of your issues. These things have been found to cause massive DPC latency spikes.





    Thanks I'll give that a twirl.


    #15
    lobito1076
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/20 01:10:02 (permalink)
    Ok, so I change those thing in the BIOS, I got 8 gigs of ram, and also changed the PCI firewire card for a PCIe card, seems to be running.  Thanks for all your advice.  Now moving on to the next problem, Sonar doesn't seem to be seeing my DX plugins, I installed waves and antares tube as of now and they're in VST format but not DX.  Any ideas?
    #16
    Progmatist
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    Re:Sonar 8.5 and Windows 7 troubles 2010/04/20 16:07:45 (permalink)
    chrisharbin



    I hate to say it but it could be a ram issue.


    I agree.  My guess is it's your biggest, if not only issue.  You should have AT LEAST 4GB.  That's the minimum addressing space of a 64 bit processor operating in 64 bit mode.  If it doesn't see enough physical ram to satisfy the need, it will use virtual memory to make up the difference.  Since ram is way faster than even a SATA hard drive, there's a huge performance hit right off the bat.   I'd be willing to bet your upgrade will go a long way toward solving your problem.
    post edited by Progmatist - 2010/04/20 16:09:33
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