Sonar 8.5.3 X64 Crashes

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Stringrazor1
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2011/09/25 21:09:25 (permalink)

Sonar 8.5.3 X64 Crashes

I cannot get Sonar to stay up Under Win 7 x64 using the RP500 USB audio driver. I had this exact config the same HP laptop & RP500 (different hard drive only) working under Vista 64. Apparently I set the latency too low but no cannot ever access the UI to reset it after choosing ASIO/RP500. Once I apply that setting in AUDIO, Sonar crashes and I'm lucky if I can cancel the stuck SONARPDR.EXE process with sysinternals process explorer.  I tried renaming aud and cakewalk ini files hoping that it would make me set up the driver settings again but no dice. I can't believe a setup that was rock-solid under Vista x64 is completely unstable under Win 7 x64.  I realize the RP isn't the best audio device and no doubt the driver is causing this problem but it's what I have to use for now.  

How can I reset ASIO parms for the RP device before bringing up SONAR?
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    Beagle
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 21:28:07 (permalink)
    Does the RP500 have win7x64 drivers?  vistax64 and win7x64 drivers are not necessarily the same thing.  the developer has to update the drivers for win7.

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    #2
    Chappel
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 21:30:49 (permalink)
    I would try making the changes in WDM/KS mode after running the wave profiler, then go back to ASIO. And make sure you have the latest (2.1) driver installed for the RP500.
    #3
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 21:40:50 (permalink)

    Beagle:
    RP Driver page: http://digitech.com/en-US/softwares/rp500-driver
    Says it supports win 7 x 64.

    Chappel:
    Tried that. As soon as I run the Wave Profiler it crashes.
    #4
    Chappel
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 21:47:31 (permalink)
    Did you start the computer with the RP500 plugged in? If so, Windows may have made it the default recording/playback device. That happens when I start up with my RP350 connected. That may lead to conflicts with the RP500 driver. Try starting Windows with the RP500 not connected, then connect it after Windows boots and has already assigned a default audio recording/playback device.
    #5
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 22:03:45 (permalink)
    No,  Windows never made the RP the default device. I uninstalled the RP driver and used ASIO4ALL and the onboard sound card and SONAR still crashed in a similar manner. I am uninstalling/reinstalling SONAR and with try it WITHOUT any updates, which is what was working under Vista 64 w/the RP. I'm also going to DL Reaper and see if it has similar problems.
    #6
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 22:27:48 (permalink)
    Interesting... I can load a project and play through the RP but as soon as I click on OPTIONS, AUDIO, SONAR crashes.
    #7
    Chappel
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/25 22:39:55 (permalink)
    Have you been using ASIO4ALL every time when it crashed? Is there a reason you're using ASIO4ALL?
    #8
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 00:39:35 (permalink)
    No, I uninstalled ASIO4ALL but SONAR still crashes. It doesn't seem to be able to deal well with the RP in ASIO mode. Unfortunately, the RP driver only supports 24 bit word size in ASIO and MME (32 bit). 
    post edited by Stringrazor1 - 2011/09/26 10:21:00
    #9
    Beagle
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 12:58:53 (permalink)
    I'm still thinking this is a driver issue.  what happened when you tried reaper?

    http://soundcloud.com/beaglesound/sets/featured-songs-1
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    #10
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 14:03:41 (permalink)
    Yeah, it does seem to be a driver issue. Reaper can at least bring up the digi driver's ASIO control panel but I had at least one instance of a Reaper crash too. I need to do more testing this evening, including installing S8.5p & Reaper 32-bit under Win7.

    My Win7 install has no updates. Perhaps I'll ghost it and then apply whatever's current...

    Maybe I should have gone for that "stupid" TASCAM i/f deal. This is frustrating because the RP was so solid under Vista 64. I didn't buy the it for use as an i/f but it was nice to have after my old Delta 1010 host became unreliable. I don't record that much these days and it burns me to have to consider buying yet another i/f...

    #11
    Beagle
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 14:19:12 (permalink)
    I feel for you, I'd be frustrated in your shoes, too.

    FWIW, I'm not a Tascam advocate either.  Tascam has poor drivers as well.  they make good hardware, but software - not so much.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
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    #12
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 15:33:27 (permalink)
    Who has decent Win7 x64 drivers? 
    #13
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 15:55:12 (permalink)
    It occurs to me that when I first installed the digi driver and S8.5p yesterday, I could get to OPTIONS, AUDIO and bring up the Digi ASIO panel until I tweaked the setting to 5ms (as low as it could go). After that, it almost seems like the driver has been corrupted and un/re-installation doesn't seem to be the same as a fresh install.  Probably too late to use roll back tho'...
    #14
    Beagle
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 15:58:55 (permalink)
    RME
    MOTU
    Roland/Cakewalk
    M-Audio
    Lynx
    Presonus
    Focusrite
    Lexicon
    EMU

    Agreesive but OK drivers (they don't play well with other drivers)
    Line 6

    Poor drivers OR "hit and miss":
    Mackie
    Tascam
    Alesis

    NOTE:  this is my opinion only.  some people will disagree with me.  my opinion is mainly based on helping people on these forums with various soundcards.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #15
    Beagle
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 16:00:17 (permalink)
    Stringrazor1


    It occurs to me that when I first installed the digi driver and S8.5p yesterday, I could get to OPTIONS, AUDIO and bring up the Digi ASIO panel until I tweaked the setting to 5ms (as low as it could go). After that, it almost seems like the driver has been corrupted and un/re-installation doesn't seem to be the same as a fresh install.  Probably too late to use roll back tho'...

    that was probably coincidence.  my guess is that the drivers simply aren't stable for win7.
     
    make sure you do have the latest win7 updates, tho.  that could cause some problems.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #16
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/26 18:28:27 (permalink)
    I figured I'd ask Digi support about this issue. To their credit, they responded quickly (still waiting on Cakewalk to get back to me - even tho' they probably can't help). Unfortunately, this was the response:

    Try using the drivers at www.asio4all.com instead.



    EDIT: OK, I though he was joking or putting me off but ASIO4ALL in front of the digi driver really works! I guess I didn't give it enough of a chance the 1st time 'round but I have 5ms latency and everything's working. So I guess I'll go with it. 
    post edited by Stringrazor1 - 2011/09/27 01:02:07
    #17
    johnnyV
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/27 13:06:33 (permalink)
    Bottom line: is add Digitech to Beagles list of companies to avoid due to pour drivers.

    Sonar X3e Studio - Waiting for Professional
     Scarlett 6i6
    Yamaha Gear= 01v - NSM 10 - DTX 400 - MG82cx
    Roland Gear= A 49- GR 50 - TR 505 - Boss pedals
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    Mackie Gear= Mix 8 - SRM 350's 
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    #18
    Beagle
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/27 13:08:42 (permalink)
    yeah, I just don't have much experience with Digi.  not a lot of people on these forums use them.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #19
    Stringrazor1
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    Re:Sonar 8.5.3 X64 Crashes 2011/09/27 16:04:43 (permalink)
    Well, as I said before I didn't buy the RP intending to use it as an i/f but it does work and was rock-solid under Vista x64.  But yeah, not the best driver....
    #20
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