Sonar 8.5.3 x64 won't work with Presonus Audiobox 44VSL ASIO driver

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madogmusic
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2013/01/26 19:38:40 (permalink)

Sonar 8.5.3 x64 won't work with Presonus Audiobox 44VSL ASIO driver

[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]I'm new to using the forum.  I need advice about getting Sonar 8.5.3 x64 (running on Windows 7 Pro x64) to work with Presonus Audiobox 44VSL ASIO driver.  When I play or record, I get the message:
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]“Sonar 8.5 Producer unable to open audio playback device.  Device may not support the current project’s audio format or may be in use.”
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]I have tried everything recommended by Presonus tech support, including:
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Reinstalled latest driver with latest driver.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]           
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Disabled Intel HyperThreading in BIOS.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Disabled onboard sound in BIOS.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Disabled FireWire in Device Mgr.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Disconnected peripherals other than mouse, keyboard, and Audiobox.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Turned off all the advanced power options in Windows 7.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Set Windows audio AudioBox Playback device 1-2 and 3-4 to 24bit and AudioBox Record device 1-2 and 3-4 to 24bit.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Windows Sound is configured to put the AudioBox into Exclusive Mode.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Plugged 44VSL directly into computer, not thru a hub.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Set Sonar Global/Audio to 24bit playback and 24bit record.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Unchecked the shared mode option in Sonar Options/Audio.  
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]            Turned off read and write caching in Sonar.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]All other[font="verdana, sans-serif; line-height: 1.4"] [font="verdana, sans-serif; line-height: 1.4"]Windows[font="verdana, sans-serif; line-height: 1.4"] audio applications work fine - players etc.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]

[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]The Presonus Audiobox 44VSL and ASIO driver works fine with Studio One, but not Sonar 8.5.3, so that seems to point the finger at Sonar rather than general audio problems.
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Sonar 8.5.3 seems to work ok using the WDM driver.  Will using the WDM driver cause problems for me later as I try more ambitious projects?
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Would this problem go away if I purchased a MOTU 4pre instead of the 44VSL?
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]

[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Would this problem go away if I upgraded to Sonar X2?  Sonar X2 seems to have its own set of issues, though.
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Thanks in advance for any suggestions.
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[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]_______________________________________________________
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"] 
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Intel Quad Core i7 950 3.07 GHz
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]24 GB GSkill triple channel 1333 Mhz RAM
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[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Windows 7 Professional x64 SP1
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Sonar 8.5.3 x64 Producer
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Presonus Audiobox 44VSL
[font="verdana, sans-serif; background-position: initial initial; background-repeat: initial initial"]Mackie HR-624 Mk2 monitors
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#1

3 Replies Related Threads

    madogmusic
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    Re:Sonar 8.5.3 x64 won't work with Presonus Audiobox 44VSL ASIO driver 2013/01/26 19:40:13 (permalink)
    Please ignore previouse post until I figure out what caused the goofy text.  Thanks.
    #2
    Cactus Music
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    Re:Sonar 8.5.3 x64 won't work with Presonus Audiobox 44VSL ASIO driver 2013/01/27 00:21:53 (permalink)
    Hey you can delete your text in the post , just highlight it and delete. Cakewalk forum does not work with some browsers because it's old school. Chrome seems to be the best browser round here. 

    Looks like your  ASIO drivers are causing grief. ASIO drivers are better because of lower latency. 

    http://www.presonus.com/s...wnloads/AudioBox-44VSL

    Looks like they have 64 bit drivers so it should work. If it doesn't it will not be Sonar. DAW Software is never the reason drivers are not working. It's your system,  the drivers need to work together. 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #3
    daveny5
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    Re:Sonar 8.5.3 x64 won't work with Presonus Audiobox 44VSL ASIO driver 2013/01/27 08:48:01 (permalink)
    Make sure you check "Share Drivers with Other Programs" and "Use Multiprocessing Engine" in the audio settings. 

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
    Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
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    #4
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