Sonar Crashes When Deleting 2 UAD Plugs From Same FX Bin

Yes, I have had crashes and tracks not playing when adding multiple FX in an FX bin.

I had a repeatable crash today deleting BFD2 from the browser, but I don't quite have it worked out enough to file a decent bug report. But maybe it's related to the same problem you're having. Seems new, at any rate.

benjaminfrog
Foxboro. Add 2 UAD plugins to the same FX bin. Delete them. Sonar Crashes. Rollback to Everett. Repeat the steps. Sonar doesn't crash. Anyone else seeing this? If so, I'll submit a problem report.

Hm..yeah, something funny is going on. I've tried this about 10 times now and generated a crash 3 of them. Funny thing is it's not consistent here. I can try the same set of actions multiple times and get different results....
 
Dean
 
EDIT: Here's the problem signature when it does occur (same thing occurs in the event log):
Problem signature:
Problem Event Name: BEX64
Application Name: SONARPLT.exe
Application Version: 21.5.0.32
Application Timestamp: 559beb5f
Fault Module Name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Fault Module Timestamp: 524f83ff
Exception Offset: 0000000000074a30
Exception Code: c0000409
Exception Data: 0000000000000007
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: e681
Additional Information 2: e68102d678997c9897934d2540487261
Additional Information 3: 86c9
Additional Information 4: 86c9046fbe610340b453919577506204

Thanks for your responses, Folks.
 
Doktor Avalanche, starting from a blank template seems to resolve the issue. Thanks for the suggestion. I guess I'll just recreate my Normal template from that.

Hmm... it seems it has to do with there being a UAD plugin in the FX bin of my Master bus. When I tested using the blank template, I hadn't added a UAD plugin to the Master bus, but when I recreated my Normal template, I added the UAD Precision Limiter to it. Now, with the limiter there, if I add 2 UAD plugins to the FX bin of a track and delete them, it crashes. When I remove the limiter and then add and delete 2 UAD plugins, it doesn't crash.
 

I wouldn't be so sure it's a Sonar bug just yet, it could be latest UAC code can't handle latest C++ libraries and needs to be updated..
 
I still strongly recommend you try and rule this out before you contact any support, you can then tell them you tried all this before they suggest it...
 
* Turn off antivirus temporarily.
* Try running Sonar as administrator (fixed similar errors before).
* Update your audio interface device drivers and firmware (just in case).
* Get windows update fully up to date (you appear to have a C++ error here with MSVCR120.dll so well worth trying).
 
Thanks...

Razorwit
Just to add to this, I just replicated this with AV off, running as Administrator, with latest driver version (I already was) and with fully updated version of Windows (again, already was).

 
I, too, have tried all these things and the issue persists. Additionally, I should note that I just retested Everett and this time it crashed too.

I too can confirm this and put a post up awhile but not just with FOXBORO... it started after platinum was released and yes... it happens when I delete UAD plugs from my MASTER BUS more often than I like.  Once in awhile wouldn't be bad but it happens way too much.  A real buzz kill because I am usually in the "MIX" portion of my projects when this happens and I have to restart SONAR and RELOAD the project and start almost all over (at least get my head back on where I was in the mix).
 
I hope somebody figures this out sooner than later.
 
Jim

Any more news on this one? Dont want to upgrade unless UAD is rock solid with Splat.

Doktor Avalanche

Razorwit
D.A., if I might ask, what makes you think that MSVCR120.DLL errors are indicative of Windows not being fully updated?
 

I missed this. Yes Windows update could resolve this, or reinstallation of the C++ libraries.

So DA this is an install issue and not an actaul bug? Or unknown at this point?

DA, thank you for your time, is UAD working flawlessly for you?

I have been having MAJOR issues deleting UAD plugs within SONAR since UAD plugs existed. Not a disaster every time, but randomly deleting UAD plugs (and some others) but I can't repeat them to say exactly what I am doing when SONAR crashes.... it becomes unresponsive and requires a HARD QUIT.  
 
This has happened with WIN XP, 7 and 8 and Sonar back to whatever version was up to date in 2005.... new versions of WIN or SONAR has not made this problem disappear.  It is a BUZZ KILL and I usually use the crash to SHUT DOWN the system until next time.
 
It is not happening every 10 minutes or every time I insert or delete a PLUGIN but does happen every few hours or so.
 
Not complaining, just learned to live with this.
 
JK