Helpful ReplyLockedSonar Local Documentation early release 2017.2 (1.0.0.43)

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promidi
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2017/02/23 18:15:43 (permalink)
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Sonar Local Documentation early release 2017.2 (1.0.0.43)

With the above early release of the Sonar Local Documentation 2017.2 (1.0.0.43), images are not showing for many items in the CHM file.

I rolled back to 1.0.0.42 and the images for the same items are showing.

Windows 10 64bit fully patched, 16 gig ram .  PCR-800 Controller.  External PC with SW1000XG driven via USB MIDI adapter.
CPU: i5 4670. 
Video: Nvidia GTX560ti.
Sound card: Asus Zonar PCI card
Internet always connected.
Software
: Sonar Platinum (Lifetime with latest update installed) 64bit set to 24bit 48khz, ASIO mode. 12ms total round trip latency. 


Rapture Pro, Strum GS2, String Studio VS-2, Lounge Lizard EP-4, Ultra Analog VA-2, Chromophone 2, Z3TA+ 2, Addictive Drums 2, Meldaproduction Mpowersynth (latest)
All synths 64bit
#1
Jim Lima [Cakewalk]
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Re: Sonar Local Documentation early release 2017.2 (1.0.0.43) 2017/02/24 09:50:43 (permalink)
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Hi promidi,
 
 Thank you for the report.  Someone will contact you regarding details of which images/pages.
 
Thanks,
Jim
 

Jim Lima
Cakewalk, Inc.

#2
Jim Lima [Cakewalk]
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Re: Sonar Local Documentation early release 2017.2 (1.0.0.43) 2017/03/14 14:20:56 (permalink)
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Hi ProMIDI,
 
 Thanks for your feedback on this case.  This issue has now been addressed in an update to the Help installer.  To access it:
  • Start Command Center
  • Click the Settings button
  • Click the Check Now button
  • Connected Products list should show an update available to SONAR documentation (now 1.0.0.44)
or
  • Through your products download page, under "Available Downloads." Click the "Show Other Downloads" button to reveal the link if needed.
Thank you,
Jim
 

Jim Lima
Cakewalk, Inc.

#3
Jim Lima [Cakewalk]
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Re: Sonar Local Documentation early release 2017.2 (1.0.0.43) 2017/03/14 14:23:52 (permalink) ☄ Helpfulby robert_e_bone 2017/03/14 20:30:11
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Hi ProMIDI,
 
 I think we may have another thread on this, but just to be sure... Thanks again for your feedback on this case.  This issue has now been addressed in an update to the Help installer.  To access it:
  • Start Command Center
  • Click the Settings button
  • Click the Check Now button
  • Connected Products list should show an update available to SONAR documentation (now 1.0.0.44)
or
  • Through your products download page, under "Available Downloads." Click the "Show Other Downloads" button to reveal the link if needed.
Thank you,
Jim

Jim Lima
Cakewalk, Inc.

#4
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