belltunes
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Sonar Platinum losing connection with Steinberg MR16x audio interface
Any issues for other? I have several audio products and they all connect as expected to the steinberg MR816x driver. Platinum
keeps dropping the connection. Any ideas, suggestions, etc.?
Otherwise I'm very happy. Seems to be a very stable release overall.
Thanks in advance!
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Splat 
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/03 21:33:06
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Do any of the other products come with their own virtual drivers or stay resident software that could interfere? You have the latest driver and firmware?
post edited by CakeAlexS - 2015/02/03 21:42:04
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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harpman58
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/03 22:00:11
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Are you talking about "Dropouts"? if so, I'm assuming your using ASIO drivers provided by Steinberg. Try changing the latency. Also, was this a side-by-side installation with a prior version of SONAR or a new install? Right now I have PLATINUM running, but still have X3 until I'm comfortable.
Gio Stefani Sound / Video Engineer Stefani Entertainment DAW Intel i7 4700MQ (Haswell) 2.4 GHz 8 Cores 16 GB DDR3 Memory 1 TB Samsung 850 EVO SSD (OS/Programs) 1 TB Samsung 850 EVO SSD (Data/Recordings) Behringer X18 Digital Mixer Windows 10 Enterprise x64 SONAR Platinum Lifetime Upgrades
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JonD
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/03 22:42:32
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☄ Helpfulby belltunes 2015/02/04 18:49:34
Hm, there was another recent post about a Steinberg interface user losing connection in Platinum: http://forum.cakewalk.com/FindPost/3160397 That user never followed up, and though I'm also a Steinberg UR28M user, I'm still on X3e and won't be upgrading for awhile yet. I'll be keeping a close eye on this, and, of course, will report my own experiences as soon as I can make the upgrade myself (Hopefully in a couple weeks).
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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belltunes
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/04 18:53:19
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Yes, This is exactly what's happening. It will be working fine, I will log out and then log back in and the connection is lost. I have to jump through some hoops, but can always connect again. Just very inconvenient.
I did have some virtual drivers on my machine which I uninstalled per someone's suggestion but still the same issue.
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JonD
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/04 19:21:48
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Is this a standard FW400 port? Desktop or laptop? (Listing your system specs in the sig would be extremely helpful. See mine for example).
Were you using this setup successfully (without drops) on a previous version of Sonar? No changes?
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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Splat
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/04 20:55:18
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belltunes
Yes, This is exactly what's happening. It will be working fine, I will log out and then log back in and the connection is lost. I have to jump through some hoops, but can always connect again. Just very inconvenient.
I did have some virtual drivers on my machine which I uninstalled per someone's suggestion but still the same issue.
That "someone" was me I'm Alex BTW pleased to meet you :) I also asked if you had the latest drivers and firmware installed? Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Leonard
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/04 22:26:16
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I've been using an MR816X with Sonar without issue since mid 2012. ( incls. Sonar X1, Sonar X3 and Platinum)
When I plug my X-Station in the MR816X is no longer even optionally available to Sonar. Could your issue be something similar? A poorly written driver from another product?
When I run other daws and standalone synths I reboot before opening Sonar. I often have issues when I don't.
good luck.
Sonar X 3 Pro, Sweetwater Creation Station 400 -i7 2600, Steinberg MR816x w/Focusrite Octopre mkII adat'ed in
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scottfa
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/04 22:37:45
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Using the legacy FireWire driver from Microsoft? Check in Device Driver. Odd that it loses the connection though. I would suspect a cable connection problem or possibly a FireWire card connection to the pcie bus, assuming you added the card. Suppose yoiu could check for IRQ conflicts but that seems doubtful. My MRX works fine with X3.
Intel I7 2600K (OCed to 4.0) Gigabyte Ga-Z68X-UD3H-B3 16G Corsair 1600 Memory 4 sticks 1 SSD, 1WD 650 SATA and 1 Samsung 1G SATA Steinberg MR816X Mackie R800 Adat to the Steinberg Windows 10 64 bit Sonar Platinum Lifetime UAD-2 Solo
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JonD
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/04 22:54:32
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scottfa
..... My MRX works fine with X3.
The problem is with Platinum and Steinberg interfaces (Or at least appears to be. That's what we're trying to determine).
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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scottfa
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/05 08:10:13
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I know it is about platinum, precisely why I commented on my use of X3. I hope that the problem gets resolved as i am not going too be changing my mr16x out, I just won't update. I am finding it hard to believe that it is problem with platinum though, seems like a much more basic problem.
Intel I7 2600K (OCed to 4.0) Gigabyte Ga-Z68X-UD3H-B3 16G Corsair 1600 Memory 4 sticks 1 SSD, 1WD 650 SATA and 1 Samsung 1G SATA Steinberg MR816X Mackie R800 Adat to the Steinberg Windows 10 64 bit Sonar Platinum Lifetime UAD-2 Solo
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Leonard
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/05 12:48:50
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In 24 hours+ seat time I have not had a single occurrence of this with Sonar Platinum/ MR816. Connectivity is rock solid here. That said, something is obviously afoot with Sonar Platinum if installing it causes a few people to have dropouts.
Sonar X 3 Pro, Sweetwater Creation Station 400 -i7 2600, Steinberg MR816x w/Focusrite Octopre mkII adat'ed in
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scottfa
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/05 16:16:39
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Leonard:
Can you share some computer/connection specs? Curious as to what motherboard, FireWire card, and OS you are using. I do have occasional dropouts on playback, I have to use the "medium" buffer of the yutil application,
Thanks, and good to know it works with platinum. I really like the mr16x.
Intel I7 2600K (OCed to 4.0) Gigabyte Ga-Z68X-UD3H-B3 16G Corsair 1600 Memory 4 sticks 1 SSD, 1WD 650 SATA and 1 Samsung 1G SATA Steinberg MR816X Mackie R800 Adat to the Steinberg Windows 10 64 bit Sonar Platinum Lifetime UAD-2 Solo
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Leonard
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/05 17:06:30
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I'm at least 8 hours from home atm. It's a Sweetwater Creation Station 400 ( 2nd gen i7 2600) purchased with the MR816X back in 07/2012. I'll post more detail later.
It Does Have one minor issue. 15 minutes after power up, audio drops out for a second. Ten seconds later audio drops out again for another second. After that it's bulletproof. Like clockwork it's been doing this since I purchased it. I don't even think about it. I figure something trying to "phone home" is interrupting connectivity.
Where the X-Station driver completely disables the MR816 all other audio interfaces remain selectable in Sonar in my system. ( TC Helicon, Line 6 GX. Maybe the MR816X driver isn't all that robust?
Sonar X 3 Pro, Sweetwater Creation Station 400 -i7 2600, Steinberg MR816x w/Focusrite Octopre mkII adat'ed in
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scottfa
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/05 20:36:27
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That's interesting. My playback drops out when I first use it as well. I allways thought that something was being read into ram such as an audio file. It gets better the longer I leave it on unless I use the "small" default buffer in the yutil app. Then it drops out like crazy. Tried looking up your computer but it gave me no specs. I am really interested in the FireWire card. I have a SIIG with the TI chips. Any help in any timeframe will be appreciated.
Intel I7 2600K (OCed to 4.0) Gigabyte Ga-Z68X-UD3H-B3 16G Corsair 1600 Memory 4 sticks 1 SSD, 1WD 650 SATA and 1 Samsung 1G SATA Steinberg MR816X Mackie R800 Adat to the Steinberg Windows 10 64 bit Sonar Platinum Lifetime UAD-2 Solo
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Leonard
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/06 00:24:41
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I really don't know why mine drops out. Fortunately it's barely a nuisance. I'm also very happy with the MR816X.
Stats: hope this helps..
Win 7 64 sp1
Intel motherboard DH67CL
NVidia GeForce GT 440
FW Card=Siig N2Y8148X0046
T.I. Chip
------------------
Dumb Q. What is the Yutil app?
Sonar X 3 Pro, Sweetwater Creation Station 400 -i7 2600, Steinberg MR816x w/Focusrite Octopre mkII adat'ed in
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scottfa
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Re: Sonar Platinum losing connection with Steinberg MR16x audio interface
2015/02/06 07:37:21
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Thanks for the info! The yutil is a small program that changes the buffer size for the Mr series. If you install the update from Steinberg it creates a "tools" folder(that is not the full name, but you should be able to find it. Under that folder is another folder labeled "utility" and you can run the yutil application from there. It sounds like you never needed to deviate from the the default setting which is great. Details are on the Steinberg support pages.
Odd that the OP has not resonded. Wonder if the problem was fixed.
Intel I7 2600K (OCed to 4.0) Gigabyte Ga-Z68X-UD3H-B3 16G Corsair 1600 Memory 4 sticks 1 SSD, 1WD 650 SATA and 1 Samsung 1G SATA Steinberg MR816X Mackie R800 Adat to the Steinberg Windows 10 64 bit Sonar Platinum Lifetime UAD-2 Solo
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