Shadeline
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Sonar Producer 8 blue screens
Anyone have a Stable computer that runs Sonar Producer 8.3.1 without any blue screens ever?
With 8.0, blue screens was many daily.. as Sonar updates to 8.3.1.. the Blue screens became less. I think this is a software issue and not hardware, but someone prove me wrong!
I have:
M-Audio 1010LT
AMD X2 dual core 6000+
biostar 7050-m2
eGeforce 8600 GT
4gb ram DDR2 800mhz
Windows XP SP3
blackwidow 550watt PSU
I have all updates to Bios and Drivers.
If you have a stable computer with Sonar Producer 8.3.1 that does not "blue screen" while using Sonar Producer 8.3.1, please post your computer specs and the interface your using.
Thank you all so much for your time.
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Glyn Barnes
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Re:Sonar Producer 8 blue screens
2009/08/22 10:59:16
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My old computer - AMD dual core, 1GB ram, Soundbalster Audegy, Windows XP - No Blue Screens while running Sonar version 8.0 or 8.3.1 and anything in between. I did get a few Sonar crashes that appered to be related old, free and shareware VST plugins.
Since replaced with Intel i7, 6GB ram, Juli@ sound card Win Vista 64. It's very stable running 8.3.1 32 bit, No blue screens. I am a lot more selective about VST's now.
Frequent blue screens could indicat a faulty RAM chip
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strikinglyhandsome1
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Re:Sonar Producer 8 blue screens
2009/08/22 11:04:01
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Drivers, I bet. Check your dumps in windows. I doubt it's software but I don't know what you're doing. I bet they are all the same thing, whatever it is. Someone gave me this a while back 1. Make sure that you have a page file allocated on your OS drive. Unless you've switched this off you will have. To check/set right Click My Computer->Properties->Advanced Tab->Performance Frame->Settings->Advance Tab->Virtual Memory Frame->Change Button. If you're not sure about manually setting it set to "System Managed Size". I've never seen any noticeable advantage by setting it manually. I only have mine turned on for the dump files. OK your way back to the System Properties->Advanced tab 2. Click on Startup and Recovery->Settings and make sure that under System failure frame->Write debugging information that "Small memory dump" is selected from the drop down box. Make a note of the small dump directory path probably set at "%SystemRoot%\Minidump". This is where you'll find the dump file. Unless you've changed from the default install that'll be in your C:\WINDOWS directory. You'll need to know it later. OK your way out. 3. Go to http://www.microsoft.com/...ugging/installx86.Mspx and download the latest current release and then install it. 4. Start WinDbg and select File->Symbol Path Enter SRV*c:\symbols* http://msdl.microsoft.com/download/symbols into the box. OK your way out. Exit and restart the program. 5. Now select File->Open Crash Dump and navigate your way to the Minidump directory whcih by default will be C:\WINDOWS\MiniDump and select the dump file you want to open. They have the format "MiniDateCountForDay" so you'll see something like Mini020809-01.dmp 6. It'll take a few seconds to load first time as it looks online for the symbols. If you're not online at the time you'll need to download the symbol files, put them on your harddrive somewhere and then tell WinDmp where they are. It's much easier and quicker being online 7. After a while you'll see a load of info and eventually a starred up banner with "Bugcheck Analysis" in it. Underneath that click on the !analyze bit in "Use !analyze -v to get detailed debugging information". You should then see a lot of mumbo jumbo from which you should be able to fairly easily decipher exactly what caused the crash. Won't fix it but at least you'll know and that's the sort of info a company needs to improve their drivers etc.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 11:10:17
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It does not seem to matter what I do in Sonar. Last night I was playing with Rapture and working the Drums in one of the expansion packs.. and while just playing my Edirol PCR-300 Sonar just "happened" to blue screen. I get blue screens when recording, playing back, or Sonar can be just at idle while Im talking on the phone and it will blue screen.
Sonar is the only program on my system that Blue screens. All other software has not shown this problem, not even Project 5. I do not like to use Project 5 because it is a CPU hog.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 11:14:30
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DW_Mike
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Re:Sonar Producer 8 blue screens
2009/08/22 11:17:08
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I haven't gotten the old Blue Screen Of Death (BSOD) since version 6.
My feeble little system specs are listed below.
Mike
Sonar X3 ~ Scarlett 18i6 ~ Home Build DAW
GA-Z77X-UD5H
Intel i7 3770k 4.2GHz
32GB RAM Crucial Ballistix Elite (4x8)
2x Samsung 250GB SSD
1TB WD Black HDD @ 7200RPM 6Gb/s 64MB
Corsair H80i Liquid cooler
Noctua Silent Fans ~ 3x120mm ~ 1x140mm
Seasonic Platinum 760w PSU
Windows 7 Pro 64Bit.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 11:20:21
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i'm beginning to wonder if AMD is at fault for all my Sonar Producer related trouble...?
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 11:22:35
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I sure hope I get many replies.. at least I can see what kind stable systems I can choose from. Keep'em coming please, your time is much appreciated! And everyone whom posts, either good or bad. Much thanks!
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strikinglyhandsome1
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Re:Sonar Producer 8 blue screens
2009/08/22 12:06:03
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Have you checked the blue screen dumps because as I said, they tell what is causing it?
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:03:53
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*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000000, EXCEPTION_DIVIDED_BY_ZERO
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------
BUGCHECK_STR: 0x7f_0
TRAP_FRAME: ba9276e8 -- (.trap 0xffffffffba9276e8)
ErrCode = 00000000
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=89e3c898 edi=00000000
eip=8053955b esp=ba92775c ebp=ba927798 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!_alldiv+0x4b:
8053955b f7f1 div eax,ecx
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from 805a26e1 to 804f9f1e
STACK_TEXT:
ba927684 805a26e1 0000007f 8053955b 89e3c898 nt!KeBugCheck+0x14
ba9276dc 80542234 ba9276e8 ba927798 8053955b nt!Ki386CheckDivideByZeroTrap+0x41
ba9276dc 8053955b ba9276e8 ba927798 8053955b nt!KiTrap00+0x84
ba927798 b4635d7a 00000001 89e3c898 ba9277c4 nt!_alldiv+0x4b
WARNING: Stack unwind information not available. Following frames may be wrong.
ba9277a8 b4640403 89b196e0 00000001 89d7fbb0 deltaII+0x2d7a
ba9277c4 805454dc 89d7fbb0 00000010 bac29a18 deltaII+0xd403
ba9277e8 80545489 804ef100 00000173 00000000 nt!KiChainedDispatch2ndLvl+0x44
ba9277e8 bf9e2716 804ef100 00000173 00000000 nt!KiChainedDispatch+0x29
ba927868 00000000 e1a06018 ba9278c0 bf9e78b9 nv4_disp+0xd716
STACK_COMMAND: kb
FOLLOWUP_IP:
deltaII+2d7a
b4635d7a ?? ???
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: deltaII+2d7a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: deltaII
IMAGE_NAME: deltaII.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 47cc1484
FAILURE_BUCKET_ID: 0x7f_0_deltaII+2d7a
BUCKET_ID: 0x7f_0_deltaII+2d7a
Followup: MachineOwner
---------
created: Yesterday, August 21, 2009, 11:16:02 PM
That was when I was last just "messing around" with Rapture and playing some drum rhythms manually on my PCR-300.
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WDI
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Re:Sonar Producer 8 blue screens
2009/08/22 14:06:33
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I run AMD without problems.
The Blue Screen of Death
I haven't seen one of those since running Windows 98.
Sonar 7 PE Windows XP Pofessional (SP3) MSI K8N Neo4-F AMD Athlon 64 3500+ 2 GB PC 3200 Ram RME Fireface 800 Edirol FA-66 CM Labs MotorMix Old stuff: ARJO
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:08:17
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I'm overall quite fustrated at all this.. and I would rather like to be more happy about setting up to record music rather than having fear "Will Sonar crash again?"
The information above blames the sound driver, and ive sent that to M-Audio with no response from M-Audio on it. Neither Sonar or M-Audio will fix problem i guess. Do I need a new interface or Daw or computer?
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WDI
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Re:Sonar Producer 8 blue screens
2009/08/22 14:12:13
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Before I purchased new equipment I'd at least try a clean install of everything first if you can afford to do so without losing any personal data.
Sonar 7 PE Windows XP Pofessional (SP3) MSI K8N Neo4-F AMD Athlon 64 3500+ 2 GB PC 3200 Ram RME Fireface 800 Edirol FA-66 CM Labs MotorMix Old stuff: ARJO
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:13:08
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If it is the interface, Anyone recommand a Interface that is similar to the Delta 1010LT as far as 24 bit / 96 khz minimum and RCA inputs/outs, XLR input / out, Midi in/out, Etc? I know Delta costs about $200. I would like to spend no more than $600 towards a interface, but if I must buy a RME.. i'll save up for that.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:15:19
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I've already done quite a few clean installs in my April post.. this is a newer AMD system compared to my old system in April. New hard drive too. and new memory sticks.. and twice reinstalled. I do not believe it to be that as a problem. the only Blue screens i get is while I'm running Sonar Producer. No other program causes that kind of crash.. although before the 8.2 update, My windows media player did a first time ever blue screen crash.. but that was after I was done using Sonar.. ?
post edited by Shadeline - 2009/08/22 14:16:30
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WDI
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Re:Sonar Producer 8 blue screens
2009/08/22 14:17:40
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Yeah, sorry, I was reading your older post and I see you've already done a clean install. Hmmmmmmmmm. Not sure.
Sonar 7 PE Windows XP Pofessional (SP3) MSI K8N Neo4-F AMD Athlon 64 3500+ 2 GB PC 3200 Ram RME Fireface 800 Edirol FA-66 CM Labs MotorMix Old stuff: ARJO
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daveny5
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Re:Sonar Producer 8 blue screens
2009/08/22 14:18:38
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Shadeline
Anyone have a Stable computer that runs Sonar Producer 8.3.1 without any blue screens ever?
With 8.0, blue screens was many daily.. as Sonar updates to 8.3.1.. the Blue screens became less. I think this is a software issue and not hardware, but someone prove me wrong!
I have:
M-Audio 1010LT
AMD X2 dual core 6000+
biostar 7050-m2
eGeforce 8600 GT
4gb ram DDR2 800mhz
Windows XP SP3
blackwidow 550watt PSU
I have all updates to Bios and Drivers.
If you have a stable computer with Sonar Producer 8.3.1 that does not "blue screen" while using Sonar Producer 8.3.1, please post your computer specs and the interface your using.
Thank you all so much for your time.
I don't get any blue screens running Sonar. I also swear by Intel CPUs and never use AMDs. Also, even though you have 4GB, 32-bit Windows XP can only use 3GB of it. Make sure you have the 3GB switch set. Make sure you have the latest M-Audio driver for XP for your Delta1010. Do you get a message with your blue screen? Sometimes that is helpful in finding the cause. I recommend you either run MEMTEST or remove one of your memory chips and see if you still get the blue screen. Blue screen crashes are usually due to faulty memory, bad drivers or possibly your power supply is insufficient for your computer. How many hard drives are you using? If more than 2, you should disconnect one and see if the problem goes away. Edit: I read some more of this thread. I also suggest you download and install the latest BIOS update for your motherboard.
post edited by daveny5 - 2009/08/22 14:22:21
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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WDI
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Re:Sonar Producer 8 blue screens
2009/08/22 14:21:52
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Have you tried configuring Sonar to use MME as the driver mode with the internal generic sound card. If you can eliminate BSOD that way, it may indicate it's the Delta 1010LT. Do you have a friend that has a Firewire/USB sound card you could borrow and see if a different ASIO/WDM driver compatible card eliminates the BSOD. It would be unfortunate to buy anything without finding the source of the problem.
Sonar 7 PE Windows XP Pofessional (SP3) MSI K8N Neo4-F AMD Athlon 64 3500+ 2 GB PC 3200 Ram RME Fireface 800 Edirol FA-66 CM Labs MotorMix Old stuff: ARJO
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strikinglyhandsome1
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Re:Sonar Producer 8 blue screens
2009/08/22 14:27:52
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Once it names the problem then that's your problem. It's not the PC and it's not the DAW - it's the driver.
How do you have windows sounds set up?
It doesn't just mean the driver is faulty - it can mean there is conflict with other things.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:34:02
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OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name *********
System Manufacturer BIOSTAR Group
System Model N68PA-M2T
System Type X86-based PC
Processor x86 Family 15 Model 67 Stepping 3 AuthenticAMD ~3000 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 7/25/2008
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name ****\*****
Time Zone Eastern Daylight Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.95 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 6.84 GB
Page File C:\pagefile.sys
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 8600 GT
IRQ 21 Standard Enhanced PCI to USB Host Controller
IRQ 21 Standard Dual Channel PCI IDE Controller
IRQ 23 Standard OpenHCD USB Host Controller
IRQ 23 Standard OpenHCD USB Host Controller
Memory Address 0xFEFF0000-0xFEFF03FF High precision event timer
Memory Address 0xFEFF0000-0xFEFF03FF System board
IRQ 16 NVIDIA GeForce 8600 GT
IRQ 16 Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC
Memory Address 0xE0000000-0xEFFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xE0000000-0xEFFFFFFF NVIDIA GeForce 8600 GT
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 8600 GT
I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce 8600 GT
Memory Address 0xF8000000-0xFBFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xF8000000-0xFBFFFFFF NVIDIA GeForce 8600 GT
Name Realtek High Definition Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1565E601&REV_1000\4&1C28AB00&0&0001
Driver c:\windows\system32\drivers\rtkhdaud.sys (5.10.0.5377 built by: WinDDK, 4.28 MB (4,484,608 bytes), 3/8/2009 5:46 PM)
Name M-Audio Delta 1010LT
Manufacturer M-Audio
Status Error
PNP Device ID PCI\VEN_1412&DEV_1712&SUBSYS_D63B1412&REV_02\4&37A8D8D1&0&4040
Driver c:\windows\system32\drivers\deltaii.sys (5.10.00.5069, 295.63 KB (302,728 bytes), 8/7/2009 6:47 PM)
3/28/2009 8:03 PM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module unknown, version 0.0.0.0, fault address 0x2936d31c.

4/18/2009 8:55 AM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x000449cf.

4/18/2009 8:55 AM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module unknown, version 0.0.0.0, fault address 0x23879ab4.

4/18/2009 8:55 AM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module unknown, version 0.0.0.0, fault address 0x23b92c1a.

4/18/2009 8:55 AM Application Error Fault bucket 1234568649.

4/18/2009 8:58 AM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x000449cf.

4/18/2009 8:58 AM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module unknown, version 0.0.0.0, fault address 0x23879ab4.

6/12/2009 7:30 PM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000100b.

6/12/2009 7:30 PM Application Error Fault bucket 1229578341.

8/13/2009 7:00 PM Application Error Faulting application sonarpdr.exe, version 17.3.1.372, faulting module unknown, version 0.0.0.0, fault address 0x040b3008.

8/13/2009 7:00 PM Application Error Fault bucket 1413706329.

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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:36:55
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I am not sure if my Realtek would handle it very well?
I might be able to use it with midi?
Probally better idea to find someone that has something faster.. I dont have firewire yet.. and id have to buy something to get that to work.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:38:19
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When i am using Realtek, I disable M-Audio from windows.. visa-versa.. if i use M-Audio.. i disable the interal sound card from windows.
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DW_Mike
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Re:Sonar Producer 8 blue screens
2009/08/22 14:39:24
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Just wondering here but do you have your on-board sound chip disabled?
Mike
Sonar X3 ~ Scarlett 18i6 ~ Home Build DAW
GA-Z77X-UD5H
Intel i7 3770k 4.2GHz
32GB RAM Crucial Ballistix Elite (4x8)
2x Samsung 250GB SSD
1TB WD Black HDD @ 7200RPM 6Gb/s 64MB
Corsair H80i Liquid cooler
Noctua Silent Fans ~ 3x120mm ~ 1x140mm
Seasonic Platinum 760w PSU
Windows 7 Pro 64Bit.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 14:41:07
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Chefmike8888, not disabled from the Bios. Just windows, but never really seen a difference between disabling it in windows or On-board Bios. I could try to disable it on board BIOs and run it like that until it blue-screens.. if it doesnt blue screen within the first hour, then Im in the clear.
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bitflipper
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Re:Sonar Producer 8 blue screens
2009/08/22 15:01:44
(permalink)
If you have a stable computer with Sonar Producer 8.3.1 that does not "blue screen" while using Sonar Producer 8.3.1, please post your computer specs and the interface your using. Generic Dell something-or-other, ah, that would be a Dell Optiplex GX620, with a MOTU 828MkII interface. XPSP2. Although I have experienced BSODs with past versions of SONAR, crash dumps revealed that in EVERY CASE the culprit was a third-party component, not SONAR itself. In your case, the faulting module appears to be your Delta interface driver. I just googled [M-Audio Delta "status error"] and got 260 hits. You might want to scan those for a possible clue. Just taking a wild guess, I'd guess that "status error" means the interface itself reported some problem to the driver that the driver didn't know how to handle, so it passed the error back to SONAR, which didn't have any way to handle it either, so passed it back to Windows, which handled it the only way possible: the default error handler affectionately known as the Blue Screen of Death. The error condition may have originated in the interface hardware itself.
post edited by bitflipper - 2009/08/22 15:18:43
 All else is in doubt, so this is the truth I cling to. My Stuff
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strikinglyhandsome1
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Re:Sonar Producer 8 blue screens
2009/08/22 15:46:44
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Shadeline
When i am using Realtek, I disable M-Audio from windows.. visa-versa.. if i use M-Audio.. i disable the interal sound card from windows.
Definitely getting closer to your problem here. Should never have to set and reset this. There are two alternatives. Have your windows sounds set to use your onboard card and the delta to be used for Sonar only. Or you can have the delta card to do both. Windows sounds has nothing to do with Sonar. It's one set up, one time for windows and Sonar. No need to ever change it.
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Shadeline
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Re:Sonar Producer 8 blue screens
2009/08/22 16:08:49
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Okay, I've just found out that M-Audio has forums.. and Multi people are having the same problem as I am with the driver. Most people "Rolled" back to a older version of the driver to make this stable. The only problem with this is.. I will not be able to listen to 24 bit / 96khz sound quality! Although I can listen to 16 bit / 96 khz sound quality.. funny thing is Sonar will let me record 24 bit when the sound driver doesn't support that? Now I'm confused. Sonar will not allow me to go to 24 bit / 96khz cause for some reason the sound driver tells sonar this? I wish Sonar could by pass what the sound driver says it can do, I know it can do 24 bit / 96 khz from the newer sound driver.
I have not run this older version of the sound driver long enough.. but Im going to try it and see if its the problem. If it is.. I'll just have to see about getting a new interface.
Any suggestions to a new interface that does 24 bit / 96 khz stablely and not too pricey? The M-Audio delta 1010LT costs me $200.00
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