Sonar Professional now at a snails pace

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mattburnside
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2017/05/01 08:17:18 (permalink)

Sonar Professional now at a snails pace

Hi all,
 
I'm noticing that when opening Sonar recently it's taking forever. Have recently updated to Windows 10 but just can't find anything causing the problem. Seems to be a big hang as the Sonar start screen appears, can see the images of the projects then the names take a good few seconds to load. Then get a second bigger hanging point when the project is actually opened.
 
Has anyone else had this problem or have any tips on curing?
#1

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    synkrotron
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    Re: Sonar Professional now at a snails pace 2017/05/01 09:00:50 (permalink)
    I must admit that I, too, am experiencing slow loading projects. Even projects with just a couple of tracks. Taking about twenty to thirty seconds to open, which isn't that long, really, but seems to be a long time when you are used to them opening "almost" straight away.
     
    No tips from me other than look away from the screen... As the saying goes, "a watched pot never boils."
     
    cheers
     
    andy

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    #2
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/01 09:08:17 (permalink)
    Yeah I'm with you there, the load times are around the minute mark for me.
     
    No difference with the network on or off, just disabling indexing on the HDD's now to see if I can get it back to how it was when running on Win7.
    #3
    karhide
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    Re: Sonar Professional now at a snails pace 2017/05/01 10:15:49 (permalink)
    I have not seen a problem with Sonar opening any slower but plugins that use lots of samples like Kontakt can take a while to load. So I would look at the plugins you have in the project to see if they are the reason.
     
     
     
     

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    #4
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/01 10:57:05 (permalink)
    Thanks for the feedback Karhide, this issue seems to be there when opening a project with a single plug in loaded, definitely not that but thanks.
    #5
    synkrotron
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    Re: Sonar Professional now at a snails pace 2017/05/01 11:04:49 (permalink)
    I have SSD system and data drives so perhaps that's why my projects are opening a little bit quicker.
     
    To be honest, I really need to do a bit more research on exactly what is happening my end. I am probably not helping matters by sometimes using my OCTA-CAPTURE and then switching to my QUAD-CAPTURE when I am not in my studio.
     
    Not using any sample libraries as such. I do have Iris 2 loaded in one project that is slow to open but I only have small local samples loaded... So many things to consider I guess...

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    #6
    bitflipper
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    Re: Sonar Professional now at a snails pace 2017/05/01 17:30:33 (permalink)
    Have you checked to see if auto-rescans have been enabled? Go to Preferences -> VST Settings -> Scan Options. Un-check both options there.
     
    But that would only account for the initial delay when starting up SONAR. Delays while loading a project are rarely due to anything SONAR has control over, more often external issues such as virus scanners or a failing disk drive. Try opening Task Manager and observing CPU usage while loading a project. It's OK if SONAR uses 100% of the CPU, but if it's only using 10% then something else in your system is slowing it down.


    All else is in doubt, so this is the truth I cling to. 

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    #7
    jamesg1213
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    Re: Sonar Professional now at a snails pace 2017/05/01 17:59:31 (permalink)
    I have Sonar Professional, W10. Projects open in about 3-4 seconds.

     
    Jyemz
     
     
     



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    #8
    emwhy
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    Re: Sonar Professional now at a snails pace 2017/05/01 18:00:25 (permalink)
    Kill Windows Defender, it slows SONAR on my machine until I shut it off.
     
     
    #9
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/02 06:17:32 (permalink)
    I shall now check with Windows defender off as well, just to update on the issue when I opened Sonar and monitored the CPU in task manager it only got to around 7% usage. What I did notice though was that the Sonar start screen appeared around 3 or 4 times in the process list, has everyone else got that many on launch? The command center also opened but has now gone.
    #10
    Rob[at]Sound-Rehab
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    Re: Sonar Professional now at a snails pace 2017/05/02 12:34:27 (permalink)
    mattburnside
    Hi all,
     
    I'm noticing that when opening Sonar recently it's taking forever. Have recently updated to Windows 10 but just can't find anything causing the problem. Seems to be a big hang as the Sonar start screen appears, can see the images of the projects then the names take a good few seconds to load. Then get a second bigger hanging point when the project is actually opened.
     
    Has anyone else had this problem or have any tips on curing?


    Does it happen in projects with and without Sonar browser window open? Close the browser by unlocking and closing it from the x button then save and try this project if it is any quicker. There used to be issues with the browser taking some time to query system drives, thus slowing down project load times

    GOOD TUNES LAST FOREVER
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    #11
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/03 06:31:25 (permalink)
    Dunno if I'm just being stupid here but when I make changes to open elements of Sonar the configuration is not saved with  the project. I close browser and inspector and they still open again after saving and re-opening.
     
    The initial lag is also before any project is even open.
    #12
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/03 06:57:10 (permalink)
    Also, has anyone any experience is stopping Windows Defender from affecting Sonar besides completely disabling it? White list maybe?
     
    #13
    gokidsmusic
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    Re: Sonar Professional now at a snails pace 2017/05/03 10:42:29 (permalink)
    mattburnside
    Also, has anyone any experience is stopping Windows Defender from affecting Sonar besides completely disabling it? White list maybe?
     




    Windows Defender seems to be transparent, in my experience, by excluding the following:
     
    Program Files \ Cakewalk folder
    Sonar executable
    File types - .cwp, .cwt, .wav, aif, .flac, (or any other audio format)
    Projects Folder (I actually exclude my project drive)
    VST Scan path(s)
     
    Some of these are redundant, but that's where I ended up.
    No issue with Defender in a while now.
     
    Good luck! 

    Greg Oliver
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    #14
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/07 06:38:29 (permalink)
    Okay, update.
     
    Managed to get Sonar and all files associated with it out of the Windows Defender scans and that's not really helped at all. I can see that it's not using huge amounts of processor power or memory from the process manager but on the same note nothing is really.
     
    Can anyone confirm that they also get multiple instances of the start screen displayed in the Task Manager when it is open?
     
    Thanks in advance. 
    #15
    chuckebaby
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    Re: Sonar Professional now at a snails pace 2017/05/07 10:46:34 (permalink)
    Does it happen with every project or just some projects ?
    If you have an older VST or one that is having problems loading, this will surely create a delay in start up.
    Give me a few and I will check task manager for multiple start screens but I don't think that's it.

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    #16
    Bristol_Jonesey
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    Re: Sonar Professional now at a snails pace 2017/05/07 11:32:20 (permalink)
    Yeah I'd be interested to know what your load times are for a new project.

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    #17
    Noel Borthwick [Cakewalk]
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    Re: Sonar Professional now at a snails pace 2017/05/07 11:40:03 (permalink)
    Are you opening projects within SONAR or by double clicking them on the desktop?
    If so do you see the same delay when you open the project within SONAR? 
    You can also try disabling the start screen if your web connectivity is slowing things down.

    Noel Borthwick
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    #18
    paulo
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    Re: Sonar Professional now at a snails pace 2017/05/07 17:56:28 (permalink)
    Another for the takes ages to open camp here.... (Win 7 Plat 2016.12 if it matters)
     
    Both the program itself and projects - doesn't seem to matter which one.
     
    It was pretty snappy the first time I ever fired it up, but deteriorated very quickly afterwards and way slower than X3 was now.
     
    Also still crashing a lot when freezing synths triggering a fault reporter frenzy which takes ages to clear.
     
    Drives me nuts.
     
    If it weren't for Tungsten theme I'd ditch it and go back to X3. Did once, but it's too ugly to even look at now.
     
    I love the way it looks now, but it's a real PITA sometimes.
     
     
     
     
    #19
    Noel Borthwick [Cakewalk]
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    Re: Sonar Professional now at a snails pace 2017/05/08 12:34:58 (permalink)
    Have you tried disabling the start screen? If SONAR is opening without a file or template, there is no reason for the app itself to take excessive time to start unless some driver or control surface is blocking taking a long time to initialize. 

    Noel Borthwick
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    #20
    KPerry
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    Re: Sonar Professional now at a snails pace 2017/05/08 13:03:08 (permalink)
    Projects definitely take longer to open than they did in previous versions (not sure when it started slowing down, but Platinum is way slower than X3, say) - this is after opening SONAR and loading file from the file history in SONAR (not start screen) or Ctrl-O: there also seems to be a pause in any SONAR activity before the file starts to be loaded.

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    #21
    bitflipper
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    Re: Sonar Professional now at a snails pace 2017/05/08 13:19:08 (permalink)
    SONAR takes about 3 seconds to start up here. Loading a specific project, of course, can take a long time depending on how many sampled instruments it contains. I have one I'm working on ATM that takes over 3 minutes the first time I load it after rebooting, but only 30 seconds the second time I load it due to disk caching.
     
    Seeing that lag while the start page is initializing suggests some kind of I/O issue. A failing disk drive could be one explanation, e.g. SONAR requiring multiple retries while reading the thumbnails. As Noel says, SONAR isn't doing any intensive processing at that point. If I disable the start screen, that only knocks maybe 1 second off the load time. If you can actually see that screen's elements being painted then something outside of SONAR is dragging you down.
     
    It might be informative to pull up Task Manager and watch it while SONAR is loading. See what other processes are running and if any of them are eating CPU. Look at the performance tab and see if there is excessive CPU, memory or disk activity. Open the Resource Monitor to find out which processes are using the most resources.
     


    All else is in doubt, so this is the truth I cling to. 

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    #22
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/09 05:34:49 (permalink)
    Thanks everyone for the really positive replies, also nice to see I'm not the only person who has seen these delays.
     
    To respond I've been opening pages direct from the start screen but will try disabling this and open them old school see if it helps any. Also I have tracked the CPU/disk and memory through both the Task Manager and an much more in depth system diagnostics tool but to no avail, I literally have Windows 10 running as a shell, if there is something to turn off or delete I have done it. All bios features that could halt processor are disabled and still at a loss.
     
    Shall keep investigating and report back any findings. Think my next step is uninstall all of my midi and USB devices drivers to see if one significantly speeds things back up.
     
    Once again thanks for all your replies and help in my time of need 
    #23
    paulo
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    Re: Sonar Professional now at a snails pace 2017/05/09 19:41:43 (permalink)
    Noel Borthwick [Cakewalk]
    Have you tried disabling the start screen? If SONAR is opening without a file or template, there is no reason for the app itself to take excessive time to start unless some driver or control surface is blocking taking a long time to initialize. 




     
    I don't know how to do that - I will look it up and see if it makes any difference.
     
    bitflipper
    SONAR takes about 3 seconds to start up here. Loading a specific project, of course, can take a long time depending on how many sampled instruments it contains. I have one I'm working on ATM that takes over 3 minutes the first time I load it after rebooting, but only 30 seconds the second time I load it due to disk caching.
     
    Seeing that lag while the start page is initializing suggests some kind of I/O issue. A failing disk drive could be one explanation, e.g. SONAR requiring multiple retries while reading the thumbnails. As Noel says, SONAR isn't doing any intensive processing at that point. If I disable the start screen, that only knocks maybe 1 second off the load time. If you can actually see that screen's elements being painted then something outside of SONAR is dragging you down.
     
    It might be informative to pull up Task Manager and watch it while SONAR is loading. See what other processes are running and if any of them are eating CPU. Look at the performance tab and see if there is excessive CPU, memory or disk activity. Open the Resource Monitor to find out which processes are using the most resources.
     




    Typically, the day I decide to time it, it opens quicker than usual, but still not what you'd call quick.
     
    I'm not very familiar with what is what in windows, but FWIW here is what I observed...
     
    At rest after boot and doing nothing else there are 10 Processes running, the most significant sizes being..
     
    windows explorer 23,412k
    desk win manager 10,548k
     
    the other 8 look to be insignificant to me - much smaller numbers.
     
    Performance at idle
     
    cpu 0-5% max spike but mostly hovering around 0/1%
     
    RAM 1.18GB (of 8)
     
    Plat time from initiation to start screen 1:18 during which RAM remains largely static, increasing to 1.25GB at times
     
    CPU max spike at 41% after 30/40 secs but under 10% for the majority of the time.
     
    Means nothing to me other than suggesting that it could be working harder.
     
    Sounds like my school report ! 
     
     
    As far as project times go, it does vary, but always seems slower than x3 was. I didn't time any today, but as a rule they contain mostly frozen softsynths and audio tracks with a few fx, but nothing that taxes even my puny by modern standards system too much. I presume that any samples etc are not loaded into RAM again unless I unfreeze, so effectively they are all audio tracks anyway? Generally I don't leave many melodyne clips open either, maybe one or two, but I always break them up into short phrases so there shouldn't be much going on there as a rule.
    #24
    mattburnside
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    Re: Sonar Professional now at a snails pace 2017/05/10 06:33:57 (permalink)
    Ok almost getting somewhere now I think, found 2 rogue programs that seemed to be running ll the time on my PC. These were RealTek USB2.0 to USB3.0 and also SwUSB. 
     
    Confirmed with Microsoft engineer these files have been a nuisance to say the least since Windows 10 was launched. If anyone else has these you should be good to force stop the services at start and then delete form the Windows folder.
     
    I would say I'm almost back to speed now. Still a little slower but getting there.
    #25
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