Sonar X2 Producer crashes time to time with the driver of the Roland Quadcapture

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aixmusique
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2013/09/02 16:04:47 (permalink)

Sonar X2 Producer crashes time to time with the driver of the Roland Quadcapture

Everything is in the title. I work on PC (Win 7);4 cores processor AMD Phenom; 16 Go; 3 HDD . Does anybody experience the same problem? (no antivirus installed; nothing just music softwares). Thanks for any help!
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    robert_e_bone
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    Re: Sonar X2 Producer crashes time to time with the driver of the Roland Quadcapture 2013/09/02 16:18:35 (permalink)
    Can you please provide additional detail as to what you are doing in Sonar when these crashes occur?
     
    Also, are you running X2, or X2a?
     
    Windows 64-bit?  And is your Windows 7 up to date with maintenance?
     
    What driver version, exactly, are you using for your audio interface?
     
    What driver mode in Sonar are you using?
     
    What is the Sample Rate and ASIO Buffer Size settings values in your Interface?
     
    What Sample Rate and Record Bit-Depth are you using in Sonar?
     
    Does this happen in particular projects?  Only sepecific ones?  Can you make it crash at the same point in time?
     
    Are you running 32-bit or 64-bit Sonar?
     
    If running 64-bit Sonar, please list all of the names of plugins present in one of the projects where it crashes?
     
    Sorry for all of the questions - there are a lot of things to look at.  Answering all of the above should be pretty quick and painless - short answers really.
     
    Thanks - I will do my best to help figure out what is happening.
     
    Bob Bone
     
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #2
    icontakt
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    Re: Sonar X2 Producer crashes time to time with the driver of the Roland Quadcapture 2013/09/03 02:59:59 (permalink)
    Have you read the section in the Quad Capture manual that explains how to improve the performance? Sonar's Reference Guide has a similar chapter IIRC.

    Tak T.
     
    Primary Laptop: Core i7-4710MQ CPU, 16GB RAM, 7200RPM HDD, Windows 7 Home Premium OS (Japanese) x64 SP1
    Secondary Laptop: Core2 Duo CPU, 8GB RAM, 7200RPM HDD, Windows 7 Professional OS (Japanese) x64 SP1
    Audio Interface: iD14 (ASIO)
    Keyboard Controller/MIDI Interface: A-800PRO
    DAW: SONAR Platinum x64 (latest update installed)
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    Glyn Barnes
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    Re: Sonar X2 Producer crashes time to time with the driver of the Roland Quadcapture 2013/09/03 05:01:10 (permalink)
    No issues for me - my spec in the signature. Quadcapture connected by USB2
    Have you got the latest Quadcapture drivers?
    64 or 32 bit?
    Connected to USB2 or USB3 port? - USB3 can be problematic apparently.

    Intel i7 3770K @4.4GHz, 32GB RAM, 240GB SSD System disk, 2 x 2TB and 1 x 1TB (with SSD Cache) HDD. Windows 10,  Sonar Platinum. Roland Quad Capture. 
    Music - Switchwater on Soundclick
    Music - Goldry Bluszco on Soundcloud
    #4
    aixmusique
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    Re: Sonar X2 Producer crashes time to time with the driver of the Roland Quadcapture 2013/09/03 17:18:19 (permalink)
    Thanks a lot guys! I'll answer all your questions. I will have no internet for about 1 week, so as soon as I can reach internet again, I'll come back with the answers. Thanks!!
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