Sonar X3E Hang on Startup [SOLVED]

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HayofCH
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2014/10/17 09:34:12 (permalink)

Sonar X3E Hang on Startup [SOLVED]

About six months ago, I started having a strange issue where, periodically, Sonar X3E would hang on the Splash Screen when starting up.  This was even before the plugin scan.  The situation was such that I could not stop the process via the task manager (or any other third-party utilities designed to kill orphaned processes) and the only recourse available was to reboot.  However, I always ended up doing a hard shutdown because Windows 7 wouldn't shut down on its own.
 
Rebooting once or twice generally fixed the issue.
 
Last night, the condition happened again.  This time, arbitrarily, I unplugged my CF card reader from the front USB port on my machine.  Instantly, the splash screen went away and Sonar started up - no problems.
 
For whatever reason, it seems that if USB bandwidth has been maximized or exceeded on a particular bus, it causes problems with Sonar - especially in the startup sequence.
 
Just thought I'd post my experience in case anyone else is dealing with this frustration.
 
=HAY
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    Anderton
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    Re: Sonar X3E Hang on Startup [SOLVED] 2014/10/17 10:40:20 (permalink)
    Thanks for that! The computer's USB ports often share a single controller. I installed a separate PCI USB hard to handle the audio interfaces. I don't think USB is quite as bulletproof as we all would like...

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
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    Paul P
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    Re: Sonar X3E Hang on Startup [SOLVED] 2014/10/17 20:59:07 (permalink)
     
    It's also a resource hog.  When I run a latency monitoring program, the first or second worst offender is the usb handler.  I guess it has to poll continuously for it to track a mouse, but there is certainly a better way that could be used.
     

    Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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