Re: Sonar and warranty / bug fixes
2015/01/16 07:58:51
(permalink)
TabSel
I personally do not have any business relationship with cakewalk, nor friendships with anyone cakewalk. I am quite objective about this all I think. I do not need to defend nor praise them. I give them money, they give me a product. I want that product to simply work as it was documented what I'd be given in return to my money, that's all.
This subscription model is new to me and opens up a lot of questions, as you might experience currently. I have my reservations, that legit I think. I had an idea of WHAT I was getting HOW, and WHEN, on giving cakewalk my money up to now. I do NOT know anything about this currently with the new model, as there hasn't been such a model,mane currently still isn't. Maybe you have a close relationship and trust, heck, do you even pay for sonar? If so, you earn money by spending money in sonar, so, of course, it's a complete different value/money thing for you. For me it's a hobby, I earn money with software development (and ensure warranty for my products) and thus I value Sonar differently than you.
So either, please, try to see from MY perspective when you try to help me answering MY questions. Legal things or not, I think you got my point, after 4 times answering the same, when I asked cakewalks officials. Bug fixing is a warranty thing, factored in the price of a product, and a company should held itself responsible for. Demanding PAYMENTS for warranty service is NO service. Legal or not.
The more I read these sort of posts the more I think that people are really looking for the best ways they can manipulate the system to get the most for least payment.
Simply how entitled do you feel. If you decide to pay monthly but not every month, why should you be rewarded by getting the same as a person who has decided to pay in one lump or honor their monthly payments by continuing to make them. There is more than enough in this release to justify a new version upgrade price plus all the releases that will be given to. No one is demanding monthly payment for warranty. Cakewalk have simply given you an option to own a non expiring licence on the basis of 12 consecutive payments if you don't want to pay a lump sum.
Like someone said earlier they have difficulty understanding how people have the capacity to operate a complex piece of software like Sonar but can't comprehend this simple new model and see how it is so much better for us than before.
Mike V. (MUDGEL)
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