jpetersen
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Sonar crashing on startup if interface not connected [Solved: Undo Tip-of-the-Week 35]
Could I ask a favor? Please try start Sonar without an interface connected to your PC. Does your Sonar also crash? The behavior has always been for a message box to appear saying the Master bus has no connection (I forget the exact wording). But recently, Sonar does not even start. I get a message that Sonar has a problem and will be closed. I also tried with an old installation of Jamaica Plains which I keep for mastering purposes, but that crashes too! (if I forget the interface). JP definitely did not do this before, so it probably is not Sonar itself, but rather either: 1. Something Sonar installed (the new LP plugs? Or that major change to one of the plugin suites?) 2. Melodyne 4 Studio. I upgraded from 4.02 to 4.04 in the past few days. Apart from that, nothing new has happened on my PC. It is not connected to the internet. It's not a show stopper, it works if I have my interface connected. But it would be good to know if I am alone in this or if this is a general issue that has arisen lately.
post edited by jpetersen - 2016/05/14 18:18:28
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azslow3
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Re: Sonar crashing on startup if interface not connected
2016/05/14 11:51:55
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I have observed the same with my notebook and m-audio firmware, but with all ASIO applications which was set to use it (Melodyne, AD-2, etc.). So I guess that is coming from the interface drivers, at least in my case.
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 11:57:24
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In my case, my interface's drivers haven't changed in years. I have removed all paths to VSTs in the preferences and Sonar now only finds 20 plugs (ProChannel?) Still crashing. JP, too.
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 12:10:04
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Oh, good grief! If I remove all VST paths, Sonar automatically re-inserts C:\Program Files\Cakewalk\Vstplugins So there is no quick way of establishing whether the problem is due to a plug...
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scook
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Re: Sonar crashing on startup if interface not connected
2016/05/14 12:42:23
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safe mode should or opening without a project
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 13:37:51
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I am opening Sonar without a project. How do you mean, Safe Mode?
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scook
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Re: Sonar crashing on startup if interface not connected
2016/05/14 13:42:29
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It was not clear if SONAR was being launched with or without a project. If SONAR is launching without a project, plug-ins will not affect its ability to start up. Safe mode provides a way to load a project without loading plug-ins.
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scook
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Re: Sonar crashing on startup if interface not connected
2016/05/14 13:48:53
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Have you tried renaming aud.ini before starting SONAR? The file is in your SONAR user directory.
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 14:16:38
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OK, I have tried it. It still crashes and creates a new aud.ini file with paths to the default audio and picture cache folders, and a default sample rate of 44100. I also tried: 1. deleting aud.ini, 2. starting WITH interface connected (creates a new, longer aud.ini file), 3. then shut Sonar down, 4. remove the interface and 5. restart Sonar. Still crashes. Very strange. Anyway, as I said, it's not a show stopper. Scook, clearly you are not experiencing this, else you would have said so? Do you have the new Melodyne as a separately purchased item? That's all I have that's new and not from Sonar.
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scook
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Re: Sonar crashing on startup if interface not connected
2016/05/14 14:30:10
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I do not start SONAR without the interface turned on. To answer your question, I just shutdown my interface and launched SONAR. SONAR started, issued this dialog  After closing the dialog, SONAR proceeded to start up normally. I have Melodyne Studio 4.0.4.001 installed.
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 14:30:13
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The new AUD.INI file after the first crash looks like this: [Aud] DataDir=C:\Cakewalk Projects\Audio Data PictureDir=C:\Cakewalk Projects\Picture Cache [Wave] DefaultSampleRate=44100 When I start again with the interface connected, it is much longer looks like this: [Aud] DataDir=C:\Cakewalk Projects\Audio Data PictureDir=C:\Cakewalk Projects\Picture Cache [Wave] DefaultSampleRate=44100 DriverID=0 WaveInID=0 OpenInputFirst=0 ...etc. There's a clue there. On the crash, it stops before the line DriverID=0 So the driver (or the loading thereof) is clearly the issue.
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 14:33:20
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scook I do not start SONAR without the interface turned on. To answer your question, I just shutdown my interface and launched SONAR. SONAR started, issued this dialog
 After closing the dialog, SONAR proceeded to start up normally. I have Melodyne Studio 4.0.4.001 installed.
IIRC, that is the dialog I always used to get. And I also have the same identical Melodyne Studio version installed. Oh, well. As I said, not a show stopper. I can live with this.
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Cactus Music
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Re: Sonar crashing on startup if interface not connected
2016/05/14 15:13:55
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I think it depends on the driver too. And your configuration. You don't mention your interface but my guess this is a driver issue, not Sonar. Sonar has never crashed for me for lack of an interface. I have 2 interfaces a Tascam us1641 and a Scarlett 6i6 and 2 computers I'm using. My main DAW has no on board sound drivers installed. So if my Focusrite interface is off (which is rare) Sonar does not crash, it just gives me that warning that there is no audio device. Actually if I open WMP or Wave Lab I will also get a similar message but no crash. There's just no sound. In the case of Sonar I simply turn on my interface and Sonar will ask if I want to use it, I do not need to re start Sonar. Some apps do need a re start. All audio even uTube plays though the Scarlett. The computer has no other choice. On my Laptop there is the on board audio. I use the Tascam for live recordings to Sonar. I can leave the Tascam behind when traveling and open Sonar without issue. There are no warnings at all. I just have to switch to MME mode to hear sound and carry on with some editing. Sonar shows the Tascam in/outs but they are grayed out. The on Board driver is automatically selected by Sonar without my intervention. But Sonar needs to be told to swicth modes. I do notice that even with the Tascam connected, all other apps will use the on board sound card for playback. At gigs I'm recording to Sonar in WDM mode and on breaks I play back tunes on Win Amp via the on board output. Sonar stays open and ready to record. So the computer does have a choice and seems most apps like to use the on board codex by default,,, but if there are no on board audio drivers they seem happy to somehow work with the ASIO drivers of your interface.
post edited by Cactus Music - 2016/05/14 15:35:49
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 18:00:31
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On-board sound? Ah! Fantastic! Thank you, Cactus! As part of Craig's Tip of the Week 35, I'd disabled the High Definition Audio Controller. http://forum.cakewalk.com/Fridays-Tip-of-the-Week-93-Convert-PRV-MIDI-Controllers-to-Track-View-Automation-m3074655-p2.aspx#3105274 Disabling the High Definition Audio Controller also hides, and presumably disables, the on-board audio. This results in an error message when I try play a wave with Windows Media Player, and evidently also Sonar. I forgot I'd done this. I have now re-enabled the High Definition Audio Controller and bingo! Sonar isn't crashing and instead displaying the error message in Scook's screenshot. Hooray! Thank you all for your help, everyone! There is (nearly) always a logical reason. Just takes some patience to find it.
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Brando
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Re: Sonar crashing on startup if interface not connected
2016/05/14 19:18:27
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As I recall, Craig's tip was to disable the audio drivers associated with the video card - ie, the HDMI audio drivers. There was some dialog at the time Craig originally brought this up by others suggesting that disabling the onboard audio also had merit, with some dissension by others (as expected). The term "HD audio" is a bit ambiguous, but whether in the tip, or in the precedent threads, Craig was definitely focusing on the HDMI (vid card) audio driver as a potential issue in SONAR.
Brando Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/14 19:54:40
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Brando ... The term "HD audio" is a bit ambiguous...
No need to recall. Click on the link, look at the screenshot and there it is: "High Definition Audio Controller"
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Brando
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Re: Sonar crashing on startup if interface not connected
2016/05/14 23:03:41
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Yes I understand - however, if you read the thread Craig refers to in the Tip's first post youll find that he was originally concerned about issues created by the HDMI audio drivers installed by his vid card. The term can refer ambiguously to both the system audio device and the vid card's audio drivers. In that same thread Noel cautions against disabling the drivers for the system.
Brando Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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jpetersen
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Re: Sonar crashing on startup if interface not connected
2016/05/15 05:27:39
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Ah, OK. Perhaps I took Craig's tip too literally, hoping for a performance boost. But what this has taught me is it's easy to forget one has configured some settings and then, months later, one ends up wondering what the heck's going on.
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Cactus Music
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Re: Sonar crashing on startup if interface not connected
2016/05/15 16:50:58
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Your solution is sort of contrary to what I was to understand. As I stated in my post, on my main DAW I did not even install the audio driver, but the HDMI audio driver was part of the Video driver pack so that I had to disable. But as stated , every system might be different.
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