Sonar no loger recognizes Quad Capture Soundcard

Author
Post
Essentials Only Full Version
LBKID101
Max Output Level: -90 dBFS
  • Total Posts : 15
  • Joined: 2012/12/29 19:55:50
  • Status: offline
2014/11/29 08:43:03 (permalink)

Sonar no loger recognizes Quad Capture Soundcard

Ok here goes.
 
Been using sonar X1 for a couple of years now with no problem. All of a sudden it's telling me no audio devices are connected and silent busses detected. Im using a roland quad capture which has updated drivers and is working with well with other programs.
 
It has completely disappeared from the playback record audio settings and has disappeared from every box in settings. Its suddenly like it never existed. I haven't changed any settings
 
Total mystery?????
 
Please Help ????????
#1

10 Replies Related Threads
    fireberd
    Max Output Level: -38 dBFS
    • Total Posts : 3704
    • Joined: 2008/02/25 14:14:28
    • Location: Inverness, FL
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 08:52:35 (permalink)
    I would do a reinstall of the quad capture's drivers (disconnect the quad capture first). 
     
    I had a similar problem with my Octa-capture and reinstalling the drivers fixed the problem.

    "GCSG Productions"
    Franklin D-10 Pedal Steel Guitar (primary instrument). Nashville Telecaster, Bass, etc. 
    ASUS ROG Maximus VIII Hero M/B, i7 6700K CPU, 16GB Ram, SSD and conventional hard drives, Win 10 Pro and Win 10 Pro Insider Pre-Release
    Sonar Platinum/CbB. MOTU 896MK3 Hybrid, Tranzport, X-Touch, JBL LSR308 Monitors,  
    Ozone 5,  Studio One 4.1
    ISRC Registered
    Member of Nashville based R.O.P.E. Assn.
    #2
    lawp
    Max Output Level: -67 dBFS
    • Total Posts : 1154
    • Joined: 2012/06/28 13:27:41
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 09:26:18 (permalink)
    is it visible in device manager?

    sstteerreeoo ffllllaanngge
    #3
    VariousArtist
    Max Output Level: -63 dBFS
    • Total Posts : 1397
    • Joined: 2003/11/07 15:03:09
    • Location: London, UK & California, USA
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 09:59:09 (permalink)
    Interesting... I have had strange issues occur in the past couple of weeks with my Roland OctaCapture and Sonar X3e.

    Until recently everything was working flawlessly, but I've had similar issues to you where Sonar seems to not see the Roland sound card, though mine has occurred a few times during playback where the sound disappears.

    My guess is that this isn't a Sonar issue, so it's either a Roland driver or ... Perhaps we are victims of some recent Winfows update?

    I am running Windows 8.1. What version of the OS do you have and do you install the latest windows updates?

    www.petermatuchniak.com ~ Latest Release ~ YouTube ~ Facebook ~ Discography
     
    #4
    daveny5
    Max Output Level: 0 dBFS
    • Total Posts : 16934
    • Joined: 2003/11/06 09:54:36
    • Location: North Carolina
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 13:21:44 (permalink)
    Have you used it since you upgraded to Windows 8.1? I know 8.1 killed my UM-3G interface (even though it worked with 8.0) and I had to get the 8.1 driver from Cakewalk. Fortunately, they had one.

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
    Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
    Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic.
    Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
    Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
    #5
    VariousArtist
    Max Output Level: -63 dBFS
    • Total Posts : 1397
    • Joined: 2003/11/07 15:03:09
    • Location: London, UK & California, USA
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 13:40:22 (permalink)
    Yes, it had been working fine under Windows 7, 8 and 8.1. And it still does most of the time. But just recently (about two weeks) I've had more issues than the entire period beforehand. I actually switched from ASIO mode to WDM and it seems more stable, but I wouldn't say that is a definitive solution.

    www.petermatuchniak.com ~ Latest Release ~ YouTube ~ Facebook ~ Discography
     
    #6
    LBKID101
    Max Output Level: -90 dBFS
    • Total Posts : 15
    • Joined: 2012/12/29 19:55:50
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 15:05:26 (permalink)
    Thanks Guys. I think reinstalling the driver for the quad capture could be the way forward. Interesting point about windows update. The problem did start shortly after a dreaded windows update.
     
    One strange thing though. Ive managed to get it to recognize the roland again and get sound by changing from asio to wdm? This is odd as its been running as asio for 2 years. Doing it this way has given me sound back but with more audio dropouts.
     
    Any Thoughts???
    #7
    VariousArtist
    Max Output Level: -63 dBFS
    • Total Posts : 1397
    • Joined: 2003/11/07 15:03:09
    • Location: London, UK & California, USA
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 15:31:47 (permalink)
    This is interesting. Apparently a Windows update in July caused some people issues with their sound:
    http://answers.microsoft....4015-b089-111ec9a39240

    Note that this does not mention Roland Soundcards; also the time of the update is earlier (July) than when I/we started experiencing a few issues (this month). But it goes to show how something outside of Sonar and Roland might be at play here.

    Like you I've been having a better time with WDM over ASIO recently, but I'd like to return to ASIO because it was better overall before.

    www.petermatuchniak.com ~ Latest Release ~ YouTube ~ Facebook ~ Discography
     
    #8
    LBKID101
    Max Output Level: -90 dBFS
    • Total Posts : 15
    • Joined: 2012/12/29 19:55:50
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 15:54:01 (permalink)
    Your Right. Definitely sounds like something outside of roland or sonar. Thanks for sharing that. It helps give me a better idea of where to look for the source of the problem.
    #9
    VariousArtist
    Max Output Level: -63 dBFS
    • Total Posts : 1397
    • Joined: 2003/11/07 15:03:09
    • Location: London, UK & California, USA
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 15:58:53 (permalink)
    Maybe a Windows System Restore is worth a try. Looks like there were three different updates that occurred on my system during November

    www.petermatuchniak.com ~ Latest Release ~ YouTube ~ Facebook ~ Discography
     
    #10
    johnnyV
    Max Output Level: -48.5 dBFS
    • Total Posts : 2677
    • Joined: 2010/02/22 11:46:33
    • Location: Here, in my chair
    • Status: offline
    Re: Sonar no loger recognizes Quad Capture Soundcard 2014/11/29 16:02:45 (permalink)
    Sometimes switching to WDM mode and running the audio utility that Sonar does on start up of MME and WDM mode will often resolve cranky driver behavior. Now just switch back to ASIO. 
    I do this when ever I install Sonar and run for the first time. I'll run in WDM mode just to have that audio analyzer do it's thing. Then swicth to ASIO mode. 
     
    You might want to check your USB cable is not faulty.. wiggle it.
    Or that you are not using a USB port that falls asleep. ( power saving feature) 
    And if the problem becomes that Sonar keeps switching to your on board sound card then I would try disabling the on board audio in device manager. Also read Craig Andertons tips and look for the part about Video cards and audio. 

    Sonar X3e Studio - Waiting for Professional
     Scarlett 6i6
    Yamaha Gear= 01v - NSM 10 - DTX 400 - MG82cx
    Roland Gear= A 49- GR 50 - TR 505 - Boss pedals
    Tascam Gear=  DR 40 - US1641 -
    Mackie Gear= Mix 8 - SRM 350's 
    i5 Z97 3.2GHZ quad 16 Gig RAM W 8.1  home build
    Taylor mini GS - G& L Tribute Tele - 72 Fender Princeton - TC BH 250 - Mooer and Outlaw Pedals  Korg 05/RW
     
    #11
    Jump to:
    © 2025 APG vNext Commercial Version 5.1