Sonar paid monthly.

Author
Dagget
Max Output Level: -90 dBFS
  • Total Posts : 12
  • Joined: 2009/09/08 08:06:47
  • Status: offline
2017/12/08 14:23:59 (permalink)

Sonar paid monthly.

Hi guys. Today Sonar is showing me a message that it will go to demo mode in two weeks. I've started my payments in July. It will not renew my subscription? I need a confirmation that I need to find a new DAW in this time. There is a little mess in news about Sonar's current state. 
 
Thank You.
#1

19 Replies Related Threads

    tenfoot
    Max Output Level: -54 dBFS
    • Total Posts : 2147
    • Joined: 2015/01/22 18:12:07
    • Location: Qld, Australia
    • Status: offline
    Re: Sonar paid monthly. 2017/12/08 15:10:05 (permalink)
    According to the FAQ in the Cakewalk Announcement if you were currently on a pay to own plan your account should have been unlocked so that you can continue using Sonar. I would try sending Cakewalk an email.
     
     
     
    What about monthly payment plans?
    We have officially closed our web store, and any monthly payment plans will be automatically discontinued. If you started a monthly plan within the last year, your statement will reflect either Cleverbridge or Digital River as the merchant. If you have trouble finding this information, or have any outstanding payment questions, please contact Cakewalk support. If you are on a rent-to-own plan and not have made 12 payments we have unlocked authorization so you can continue to use SONAR without interruption.
     
     
    Announcenent here:
     
    http://www.cakewalk.com/S...ewalk-Announcement-FAQ

    Bruce.
     
    Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
    #2
    Dagget
    Max Output Level: -90 dBFS
    • Total Posts : 12
    • Joined: 2009/09/08 08:06:47
    • Status: offline
    Re: Sonar paid monthly. 2017/12/08 15:25:51 (permalink)
    Thank You Bruce.
    #3
    Dagget
    Max Output Level: -90 dBFS
    • Total Posts : 12
    • Joined: 2009/09/08 08:06:47
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 15:21:19 (permalink)
    Well, looks like it's not that nice. Sonar went to demo mode today. 
    #4
    Cactus Music
    Max Output Level: -0.4 dBFS
    • Total Posts : 7530
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 16:50:47 (permalink)
    I don't think it could work that way. Why should someone get a full unlocked version after they only paid for a fraction? I personally think that it was a risk people took by deciding  to only pay by the month. 

    Johnny V  
    Sonar Platinum (until my dog dies) Home Studio, X3e 
    Cubase, Wave Lab Elements 7, Mixbus4 Gold Wave
    Focusrite Scarlett 6i6 / Tascam us1641
    Roland A49  Yamaha DTX 400 and NMS 10's
    Musician since 1964, Studio since 1984, Cakewalk since 2004.  Solo Performer/ Uncle Ruckle Band
     http://www.cactusmusic.ca/
    https://soundcloud.com/john-vere/tracks
     
    #5
    chuckebaby
    Max Output Level: 0 dBFS
    • Total Posts : 12776
    • Joined: 2011/01/04 14:55:28
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 17:21:29 (permalink)
    I would contact support as soon as possible.
    Cakewalk has said users paying by month will receive Sonar unlocked.
     
    Lets establish a few things first:
     
    - How did you install the software ?
    - Using Command center ?
    - Using offline authorization ?

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #6
    tenfoot
    Max Output Level: -54 dBFS
    • Total Posts : 2147
    • Joined: 2015/01/22 18:12:07
    • Location: Qld, Australia
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 18:30:57 (permalink)
    Definitely try to contact Cakewalk Dagget. They have stated in black and white that is how it will work. You may have slipped through the cracks, as others have posted that their status changed to owned.

    Bruce.
     
    Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
    #7
    tenfoot
    Max Output Level: -54 dBFS
    • Total Posts : 2147
    • Joined: 2015/01/22 18:12:07
    • Location: Qld, Australia
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 18:38:58 (permalink)
    Cactus Music
    I don't think it could work that way. Why should someone get a full unlocked version after they only paid for a fraction? I personally think that it was a risk people took by deciding  to only pay by the month. 


    Because it is the decent thing to do given this hot mess. The penalty for monthly payments is that you pay a little more, not that you may be left high and dry with nothing for your money through no fault or decision of your own.Why should they lose the money they have paid in so far? It is a compromise really. I suspect many in this situation would prefer a return refund and to spend their money on something with at least a shot at longevity.

    Bruce.
     
    Sonar Platinum 2017-09, Studio One 3.5.3, Win 10 x64, Quad core i7, RME Fireface, Behringer X32 Producer, Behringer X32 Rack, Presonus Faderport, Lemure Software Controller (Android), Enttec DMXIS VST lighting controller, Xtempo POK.
    #8
    Dagget
    Max Output Level: -90 dBFS
    • Total Posts : 12
    • Joined: 2009/09/08 08:06:47
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 20:22:43 (permalink)
    I've just noticed an email with "We have recently canceled the following subscription." in it. No explanation. I try to contact the support. Maybe if somebody can cancel my subscription, maybe the other one can tell me what's going on.
    #9
    chuckebaby
    Max Output Level: 0 dBFS
    • Total Posts : 12776
    • Joined: 2011/01/04 14:55:28
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 20:31:40 (permalink)
    Dagget
    I've just noticed an email with "We have recently canceled the following subscription." in it. No explanation. I try to contact the support. Maybe if somebody can cancel my subscription, maybe the other one can tell me what's going on.




     
    You skipped right over my questions.
     
    Now It doesn't really matter to me, your the one in demo mode. But you might want to establish a few things first-
     How did you install the software ?
     
    If your not using Command center how are you authorizing ?
    You need to connect through Command center to authorize or re export an offline authorization request.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #10
    Dagget
    Max Output Level: -90 dBFS
    • Total Posts : 12
    • Joined: 2009/09/08 08:06:47
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 21:05:10 (permalink)
    I'm sorry Chuckebaby. I didn't mean to ignore You. I installed it using command center ( 3 month ago ). Everything seemed to be as usual. Now I've checked My Products on the site and my Registration Codes are N/A.
    #11
    Anderton
    Max Output Level: 0 dBFS
    • Total Posts : 13632
    • Joined: 2003/11/06 14:02:03
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 21:09:10 (permalink)
    So basically I guess the bottom line is you rented it for a few months. Too bad there wasn't an option to let people have an unlocked version at a discount, but maybe there are issues with selling through the online store after a company has been closed.

    "The Second Big Book of SONAR Tips" is now available at Reverb.com, and
    listen to/download my latest album Simplicity from cdbaby!
    #12
    scook
    Forum Host
    • Total Posts : 22224
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: online
    Re: Sonar paid monthly. 2017/12/11 21:13:14 (permalink)
    This can only be resolved by Cakewalk support. FWIW, N/A in the Registration Code column is normal.
    #13
    chuckebaby
    Max Output Level: 0 dBFS
    • Total Posts : 12776
    • Joined: 2011/01/04 14:55:28
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 21:40:36 (permalink)
    Dagget
    I'm sorry Chuckebaby. I didn't mean to ignore You. I installed it using command center ( 3 month ago ). Everything seemed to be as usual. Now I've checked My Products on the site and my Registration Codes are N/A.




    No problem man.
    the N/A is totally normal (it says the same for me too). What you want to do is click on Sonar on your My products page and then look for:

    SONAR Platinum

    This is a membership product, your membership ends on: ... ... ...
     
    There is also some helpful info here as well:
    https://www.cakewalk.com/Support/Knowledge-Base/2016000074/Membership-FAQ

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #14
    kitekrazy1
    Max Output Level: -42 dBFS
    • Total Posts : 3339
    • Joined: 2014/08/02 17:52:51
    • Status: offline
    Re: Sonar paid monthly. 2017/12/11 23:00:34 (permalink)
    Anderton
    So basically I guess the bottom line is you rented it for a few months. Too bad there wasn't an option to let people have an unlocked version at a discount, but maybe there are issues with selling through the online store after a company has been closed.




     The Cakewalk software is still hanging on the wall in a local GC.

    Sonar Platinum, W7 Pro 32GB Ram, Intel i7 4790, AsRock Z97 Pro 4,  NVidia 750ti, AP2496
     
    Sonar Platinum, W7 Pro, 16GB Ram, AMD FX 6300, Gigabyte GA 970 -UD3 P, nVidia 9800GT, Guitar Port, Terratec EWX 2496
    #15
    chuckebaby
    Max Output Level: 0 dBFS
    • Total Posts : 12776
    • Joined: 2011/01/04 14:55:28
    • Status: offline
    Re: Sonar paid monthly. 2017/12/12 04:56:56 (permalink)
    kitekrazy1
    Anderton
    So basically I guess the bottom line is you rented it for a few months. Too bad there wasn't an option to let people have an unlocked version at a discount, but maybe there are issues with selling through the online store after a company has been closed.




     The Cakewalk software is still hanging on the wall in a local GC.




    I saw that too, Well I saw it on line for sale.
    I left a review to warn people.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #16
    mgustavo
    Max Output Level: -88 dBFS
    • Total Posts : 132
    • Joined: 2015/03/06 15:13:40
    • Location: São Paulo, Brazil
    • Status: online
    Re: Sonar paid monthly. 2017/12/12 14:01:40 (permalink)
    Hi! I have a similar situation of OP, but in my case I paid for 2 monthly updates and stopped paying on August 2017 (*).
     
    It occurs that recently I contacted support again and a Cakewalk attendant said I could buy Sonar Professional from other retailers, but I still haven't found any.
    Could you guys give me some help on finding online retailers?
     
    Thanks in advance!
     
     
    (*) Cakewalk support helped me giving attention to my case, but they couldn't avoid my 12th paid update from reverting to demo mode. 
    http://forum.cakewalk.com/Sonar-reverted-to-demo-mode-after-I-canceled-monthly-membership-m3646704.aspx 

    Sonar Professional x64, Sonar Artist x64, Sonar X3e x64, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #17
    mgustavo
    Max Output Level: -88 dBFS
    • Total Posts : 132
    • Joined: 2015/03/06 15:13:40
    • Location: São Paulo, Brazil
    • Status: online
    Re: Sonar paid monthly. 2017/12/19 14:43:59 (permalink)
    Hi! Sorry for insisting, but has anyone seen online retailers which are selling Sonar 2017?
     
    I'm using Sonar 2017.07  but it is on demo mode, and I have to use Sonar X3 for saving projects. It's not bad at all but if I could buy an official update it would be great!
     
    Please note I'm only asking this because I read people have seen online retailers selling Sonar.
     
    Thanks!

    Sonar Professional x64, Sonar Artist x64, Sonar X3e x64, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #18
    anydmusic
    Max Output Level: -86 dBFS
    • Total Posts : 232
    • Joined: 2015/07/17 08:30:23
    • Status: offline
    Re: Sonar paid monthly. 2017/12/19 15:14:06 (permalink)
    Seen it on Amazon and eBay but not sure what they will ship and this may not be a good way forward. Oddly Amazon thinks that I'm interested in DAWs because of some recent searches and thinks that I should consider Sonar.

    Graham
    Windows 10 64 bit - Intel i7-4790, 16GB, 2 x 256GB SSD
    Cubase 9.5
    Sonar Platinum (Rapture Pro, Z3TA 2, CA2A, plus some other bits)
    Delta 24/96, UAD 1, UA25 EX, 2 x MidiSport,
    IKMultiMedia - (SampleTank 3, Miroslav 2, Syntronik, TRacks 5, Modo Bass), Band In A Box, Sound Quest, VS Pro, Kinetic, Acid, Sound Forge, Jammer
    Waves MaxxVolume, IR 1, Aphex Enhancer, Abbey Plates
    Korg Legacy, VStation, Bass Station
    #19
    mgustavo
    Max Output Level: -88 dBFS
    • Total Posts : 132
    • Joined: 2015/03/06 15:13:40
    • Location: São Paulo, Brazil
    • Status: online
    Re: Sonar paid monthly. 2017/12/20 11:47:59 (permalink)
    Hi, anydmusic! Thanks, I'll give them a try!

    Sonar Professional x64, Sonar Artist x64, Sonar X3e x64, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #20
    Jump to:
    © 2018 APG vNext Commercial Version 5.1