Sonar problem reporter closed!???

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Plazma
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2011/04/26 13:56:43 (permalink)

Sonar problem reporter closed!???

I'm trying to report a new bug, and get this:

"Cakewalk Problem Report Form

Thanks for visiting and your interest in providing feedback on your Cakewalk product. The Problem Reporter is temporarily closed while we get caught up and improve things a bit - we are anticipating service to be fully restored by April 29, 2011.

Thank you for choosing Cakewalk!"

- My quotation marks.
Hmmm... maybe they took a break? Is the Amazon thing to blame? Do they have "bug fatigue"?
I don't think it is the Amazon problem - the rest of the website is working okay. It is just really odd that Cakewalk
have shut down the problem report section!

Reason for edit - took a long, deep breath, counted to a thousand, had a cup of tea, and wondered why we weren't told in the forum that the problem report section would be closed.

post edited by Seth Kellogg [Cakewalk] - 2011/04/26 17:44:31

Sonar X2 Producer. Focusrite Saffire 6, Fender Strat, black PC for recording and mixing. That is all.
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    garrigus
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 14:09:04 (permalink)
    Cakewalk recently had an entire website outage (just a few days ago) and they are probably still trying to get things fixed.

    Scott

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    hockeyjx
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 14:19:34 (permalink)
    Cakewalk, this is not on. I want to HELP you to "improve things" but you've shut the problem reporter!??



    That Amazon Cloud issue hit Cake HARD!

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    Susan G
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 14:28:00 (permalink)
    The key word is "temporarily". It's only closed until Friday.

    -Susan

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    yorolpal
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 14:29:16 (permalink)
    Yea, imagine how embarrased you'd be if you got smacked down by a "cloud".

    https://soundcloud.com/doghouse-riley/tracks 
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    Where you come from is gone...where you thought you were goin to weren't never there...and where you are ain't no good unless you can get away from it.
     
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    Plazma
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 14:50:46 (permalink)
    yorolpal


    Yea, imagine how embarrased you'd be if you got smacked down by a "cloud".


    lol, you said it, man

    Sonar X2 Producer. Focusrite Saffire 6, Fender Strat, black PC for recording and mixing. That is all.
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    ...wicked
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 14:51:24 (permalink)
    I think it means they've found all the problems. Yay, we're all winners!

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    amiller
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 16:19:21 (permalink)
    Well, lots of folks complained about the Problem Reporter ...so...maybe Cake decided to revamp it...maybe.

    RAWK!!!

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    OscarLaun
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 16:28:59 (permalink)
    They don't need to see your problem report. Those aren't the crashes they're looking for. You can go about your business. Move along. ;-)


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    KeithS
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    Re:WTF: Sonar problem reporter closed!??? 2011/04/26 16:37:16 (permalink)
    Plazma


     - we are anticipating service to be fully restored by April 29, 2011..

    Cakewalk should learn not to put dates on getting things done.   They should have just said soon. 

    Keith
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