Helpful ReplySonar works speaker Calibration software

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mixedbyosh
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2015/12/20 07:43:39 (permalink)

Sonar works speaker Calibration software

Hi,
 
Made a purchase of the sonar works speaker calibration software and for a few days now haven't received a tracking number for my shipment. I think their customer service is terrible as i've been kept in the dark as to information regarding my shipment. They really need to work on that.
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    dlesaux
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    Re: Sonar works speaker Calibration software 2015/12/20 18:21:40 (permalink)
    I bought their headphone calibration software a few months back and corresponded with them and I thought they were very helpful and responsive. Perhaps they're extremely busy for the holidays? I realize that different people have different experiences though.  I hope this gets sorted out and that you receive it soon!
    post edited by dlesaux - 2015/12/30 14:28:02

    Peace!
    Daniel

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    gustabo
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    Re: Sonar works speaker Calibration software 2015/12/20 18:40:03 (permalink)
    The developer has been very responsive to me by messaging through FB.


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    Sir William
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    Re: Sonar works speaker Calibration software 2015/12/20 20:40:02 (permalink)
    I bought the headphone calibration software and it was instant download then extremely fast email support. Please persevere - the service is amazing

    Sonar - Platinum (always up to date)
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    auto_da_fe
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    Re: Sonar works speaker Calibration software 2015/12/29 09:57:11 (permalink)
    I tried the demo but did not get too much use from it before trial ran out.  Seemed pretty subtle, but maybe that is all you really need ?
     
    What do you guys think about the headphone vst lug in ?
     
    JR

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    gustabo
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    Re: Sonar works speaker Calibration software 2015/12/29 16:37:52 (permalink)
    Ok, now I have a non-positive experience with them.
    Friday - Dec. 18th - ordered mic
    Friday - Dec. 18th - SonarWorks, (through FB pm) said it should ship out Monday (assuming the 21st)
    Monday - Dec. 21st - supposed shipping day
    Thursday - Dec. 24th - asked (through FB pm) if it shipped out
    Monday - Dec. 28th - still no response if it shipped but the message shows as being read
    Tuesday - Dec 29th - got email notification that it shipped out, today...
    Can't help but conclude that they are eager for the sale but not as eager to follow through...


    Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3
    M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps
    Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad
    Adam A7X - Behritone C50A
    PreSonus Monitor Station v2 (controlling the mons)
    https://www.facebook.com/groups/sonarusergroup/

    #6
    dlesaux
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    Re: Sonar works speaker Calibration software 2015/12/29 17:17:31 (permalink)
    I'm glad it's on the way! I hope you enjoy it as much as I've been enjoying the headphone calibration software. Happy New Year to you!  

    Peace!
    Daniel

    Sonar Platinum - 2017.10 and PreSonus Studio One 3.5.5
    Windows 10 64 bit
    Studiocat Skylake Desktop PC with Intel i7 6700k processor @ 4.20 GHz / 16G RAM 
    Focusrite Scarlett 2i2 Audio Interface and Cakewalk UM-2G Midi Interface
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    Vastman
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    Re: Sonar works speaker Calibration software 2015/12/30 13:46:37 (permalink) ☄ Helpfulby RSMCGUITAR 2015/12/30 20:20:08
    I've had very positive interactions... both before and after I bought...  I think you're being a bit self indulgent if you think all small companies are going to be as responsive over the xmas holidays.. Some are visiting families... they all have lives.
     
    chill.  they're great folk.

    Dana
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    RSMCGUITAR
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    Re: Sonar works speaker Calibration software 2015/12/30 20:09:41 (permalink)
    auto_da_fe
    What do you guys think about the headphone vst lug in ?
     
    JR


    I really love it. I'm stuck mixing in my apartment with headphones and I really find I can hear the mix much better especially in the bottom end.
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    Vastman
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    Re: Sonar works speaker Calibration software 2015/12/31 19:42:39 (permalink)
    RSMCGUITAR
    auto_da_fe
    What do you guys think about the headphone vst lug in ?
     
    JR


    I really love it. I'm stuck mixing in my apartment with headphones and I really find I can hear the mix much better especially in the bottom end.


    It's fantastic... I thought my KRK's were already good but this enabled me to get a much better sizzle on the high end.
     
    I plan on getting their room calibration system at some point when I have the bucks!

    Dana
    We make the future... Climate Change Music
    VastMaschine:SP4L/W10/i74930K/32GB/RME/CAD E100s; The Orchestra! NOVO!/Inspire/BohemianViolin&Cello, ARK1&2,/MinimalCapriccioMaximoSoto/OE1&2, Action&Emotive/Omni2/Tril/RMX/All OrangeTree/Falcon/APE Jugs/Alpha&Bravo/BFD3 & SD3
    Gravity/DM307/AEON/DM/Damage/Diva/HZebra/Hive/Diversion/VC4/Serum/Alchemy/blablabla
    Spitfire/8DIO/SL/KH/EW/NI; Shred1&2/AGF,G,M&T Torch&Res&Ren/GD-6; Ibanez SR1200&SR505
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    lawajava
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    Re: Sonar works speaker Calibration software 2015/12/31 19:54:45 (permalink)
    Vastman
    RSMCGUITAR
    auto_da_fe
    What do you guys think about the headphone vst lug in ?
     
    JR


    I really love it. I'm stuck mixing in my apartment with headphones and I really find I can hear the mix much better especially in the bottom end.


    It's fantastic... I thought my KRK's were already good but this enabled me to get a much better sizzle on the high end.
     
    I plan on getting their room calibration system at some point when I have the bucks!



    What he said.  Meaning I'm in the same boat.  Great on headphones. Looking forward to the monitor version at some point.
    post edited by lawajava - 2015/12/31 20:07:43

    Two internal 2TB SSDs laptop stuffed with Larry's deals and awesome tools. Studio One is the cat's meow as a DAW now that I've migrated off of Sonar. Using BandLab Cakewalk just to grab old files when migrating songs.
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