Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore..

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LJB
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2016/12/28 13:12:37 (permalink)

Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore..

Well this is fun. Now that Soundforge has been sold to Magix, my noise reduction bundle serial numbers are just plain missing.. And of course they don't answer phones anymore either. Magix has an automated server that says the plugs are not supported, and the automated Sony support says Magix supports these plugs. Anyone here know anything about anything?

Ludwig Bouwer, One Big Room Studios.
--------------------
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with all the trimmings / Win 10Pro 64 / Intel i7-7700 / Asus Prime Z270k / 16GB DDR4 / RME HDSP9652 / RME UFX / Black Lion Audio ADA8000 / ART MPA & ART Pro Channel / Focusrite Voicemaster Pro / Aphex 107

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#1

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    cclarry
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/28 14:33:17 (permalink)
    They've probably been moved to a Magix account, but
    you'd think they would notify you of such a move...


    #2
    LJB
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/28 15:16:34 (permalink)
    Nope, nothing in the Magix account either. Soudforge is there, but not the plugins.

    Ludwig Bouwer, One Big Room Studios.
    --------------------
    Cakewalk
    with all the trimmings / Win 10Pro 64 / Intel i7-7700 / Asus Prime Z270k / 16GB DDR4 / RME HDSP9652 / RME UFX / Black Lion Audio ADA8000 / ART MPA & ART Pro Channel / Focusrite Voicemaster Pro / Aphex 107

    Check out my work at www.onebigroom.co.za

    #3
    ampfixer
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/28 20:26:35 (permalink)
    In my mind I've got a picture of two guys pointing at each other while they both say "it's his fault".
    I have no idea how to resolve any issue with my Sony stuff after the buy-out. I think it's all part of a bigger plan.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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    #4
    fwrend
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/28 22:35:36 (permalink)
    I don't have the Noise Reduction stuff but just checked my account and all my software is listed along with SNs and download links.  Do you have the SN somewhere else in an email or text file (both of which I keep) and/or have you tried this?
     
     
    EDIT: actually the download links redirect to the Magix site.  I logged into my Magix account which only showed Vegas 14, however, I was able to register Sound Forge Pro 11, Vegas DVD Architect 7.0, and CD Architect 5.2 using the registration numbers I had.  Now they are indeed listed in the Magix user area under My Products.  Sorry for your trouble but thanks for posting this as I may not have ever looked to make sure those products had actually transferred.  I hope you get it squared away!
    post edited by fwrend - 2016/12/28 22:57:01
    #5
    kitekrazy1
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/29 10:40:33 (permalink)
    The NR eventually became part of Soundforge. Sad that situations like this can cause some users illegitimate means of using their software.

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    Lynn
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/29 11:10:37 (permalink)
    I just recently lost my C drive and had to recover all my apps including Sound Forge and Vegas.  Some of the apps that came with SF and Vegas, like CD Architect and DVD Architect were listed in my account, but when I tried to download them from the Sony site, I was directed to the MAGIX site where they tried to sell me their versions of those programs.  However, I was lucky enough to have saved my download file from my old C drive which still had the installation files for those apps, and I was able to recover them.  Perhaps you still have those installation files in your download file, too.  It sure saved my goose.

    All the best,
    Lynn

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    #7
    kitekrazy1
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/29 11:34:29 (permalink)
    I had to register all of my Sony's in Magix. Nothing transferred.
    BTW no upgrade pricing for this either.
    Might be time to find a new audio editor.
     

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    LJB
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/29 12:07:39 (permalink)
    I somehow don't have the Serial numbers for the Noise Reduction as it was an add-on and it's a few years old now. The missing SN feature sends me in circles - this is total BS. But then Sony was never big on support.

    Ludwig Bouwer, One Big Room Studios.
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    Check out my work at www.onebigroom.co.za

    #9
    kitekrazy1
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/29 12:14:23 (permalink)
    Serial # still show in my Sony account.  Something I always do with software is zip it and paste the serial number in the archive, along with the email saved as a text file.  You are often at the mercy of web developers when it comes to stuff like this.

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    #10
    Lynn
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2016/12/30 11:47:07 (permalink)
    An update:  Before I found my installation files for CDA and DVDA on my hard drive, I had sent an email to MAGIX to recover those files.  This morning I got an email from them with a link to those files.  Perhaps if you send them an email, you will get the same result.  If your name is in the Sony files, I suspect you'll be alright. Good luck.

    All the best,
    Lynn

    my songs
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    www.youtube.com/lywilson
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    #11
    LJB
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/13 09:34:13 (permalink)
    And then, nearly a year after posting this, suddenly, inexplicable, my plugins started working again. Ke!?!?!

    Ludwig Bouwer, One Big Room Studios.
    --------------------
    Cakewalk
    with all the trimmings / Win 10Pro 64 / Intel i7-7700 / Asus Prime Z270k / 16GB DDR4 / RME HDSP9652 / RME UFX / Black Lion Audio ADA8000 / ART MPA & ART Pro Channel / Focusrite Voicemaster Pro / Aphex 107

    Check out my work at www.onebigroom.co.za

    #12
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/13 12:11:43 (permalink)
    When I got the email from Magix saying they'd bought Sound Forge et al, I transferred my account from Sony and downloaded all the latest updates for SF8, NR2 and CDA 5.2 (which I'd bought new). No trouble with SF8 nor NR, but it took 5 weeks to get a solution to CDA 5.2. My original 5.0 serial was no longer correct and after several emails on two support tickets (they closed the first one) Magix finally sent me a new serial # for it and now, it all is working.
     
    ...and I thought I had a long wait! LOL
    Michael
    #13
    mudgel
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/14 06:29:57 (permalink)
    You can still go to Sonycreativesoftware.com for all your old download links and serial numbers. Of course it's now maintained by Magix but you're right the plugins bundles are missing. Only the main programs. I've sent a request to support for clarification.
    post edited by mudgel - 2017/08/14 06:56:22

    Mike V. (MUDGEL)

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    #14
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/14 12:59:39 (permalink)
    Ah. Thanks Mike.
    I hadn't even thought about the downloads, since I'd got them during the transition and saved them. Let us know when they respond. They were fairly quick on the first ticket and the second one may have been slow, due to my "operator error"(ticket # in the subject line).
     
    Michael
    #15
    jude77
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/14 14:53:01 (permalink)
    kitekrazy1
    Serial # still show in my Sony account.  Something I always do with software is zip it and paste the serial number in the archive, along with the email saved as a text file.  You are often at the mercy of web developers when it comes to stuff like this.


    Ditto.  After learning my lesson the hard way I started keeping all my serials on  separate flash drive. 
     

    You haven't lived until you've taken the Rorschach.
     
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    #16
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/14 15:22:26 (permalink)
    Yep, me too!
    #17
    mudgel
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/17 03:15:56 (permalink)
    I have all the files I just want to ask why they don't have the files and serials on their website.

    To be honest though because i have the full versions now, I don't bother to install the Noise reduction bundle except when it first came with Sound Forge 8 as I didn't have the iZotope stuff then.

    I still haven't heard back from Magix yet, but as soon as I do I'll post an update.

    Mike V. (MUDGEL)

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    #18
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/17 12:46:47 (permalink)
    When I sign into my old Sony account, all my serial numbers and download links are there, as they also are at my Magix account. When I got the newsletter announcing the Magix "take over", they suggested or offered an option to recreate your Sony account with them, which I did then and downloaded everything from Sony, again, just for a back up and latest updated versions.
    Michael
    #19
    mudgel
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/18 16:08:30 (permalink)
    They don't have the numbers and downloads for extras like the iZotope mastering Fx bundle.
    I got a reply back telling me, that info would have been provided in my confirmation email from Sony at time of purchase. Thanks Magix.

    BUT then I checked iZotope and it's all there.

    The Mastering & Effects bundle for Sound Forge serial and download links are there. Yippee for anyone that needs them.

    Mike V. (MUDGEL)

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    #20
    Awesoman
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/27 11:20:15 (permalink)
    I used to have Noise Reduction on my Sound Forge 11 and now it is grayed out.  I reinstalled an older version of Sound Forge and the plugin reappeared but it was only the demo version.  How do I go about getting this plugin back to the full version without having to pay for it again?  I really need it for a few projects I'm working on.  Help!!!
    #21
    interpolated
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/27 11:47:24 (permalink)
    I actually like Magix Samplitude as it is a versatile program. It seems weird to me that now we have all top-class sigmadelta conversion we have the option to add virtual transformer noise.
     
    Since this is an older plug-in it may be deprecated.

    I have computer stuff.
     
    https://soundcloud.com/sigmadelta
    #22
    mudgel
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/27 18:57:45 (permalink)
    Awesoman
    I used to have Noise Reduction on my Sound Forge 11 and now it is grayed out.  I reinstalled an older version of Sound Forge and the plugin reappeared but it was only the demo version.  How do I go about getting this plugin back to the full version without having to pay for it again?  I really need it for a few projects I'm working on.  Help!!!


    Please read the post above yours. Post #20. The Noise Reduction bundle was provided by iZotope so you would have had to register your serial number with them. Go to your iZotope account.

    Mike V. (MUDGEL)

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    #23
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/27 21:06:37 (permalink)
    @ Mike V       Mine came from Sony, as a boxed 3 disc package with  SF7, CDA5 and NR. I still have the 3 discs and 2 manuals (SF and CDA). Perhaps that's why I never got a NR manual.
    Michael
    #24
    kitekrazy1
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/29 02:17:29 (permalink)
    Awesoman
    I used to have Noise Reduction on my Sound Forge 11 and now it is grayed out.  I reinstalled an older version of Sound Forge and the plugin reappeared but it was only the demo version.  How do I go about getting this plugin back to the full version without having to pay for it again?  I really need it for a few projects I'm working on.  Help!!!




     I think it became part of SF9.  You can't buy it anymore.

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    #25
    mudgel
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/29 10:08:56 (permalink)
    The plugins were licensed from iZotope. I got them every time I upgraded my copy of Sony Sound Forge from 8 to 11. The files and serial numbers are all in my iZotope account and listed as being Sound Forge Noise Reduction plugin Bundle.

    Mike V. (MUDGEL)

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    #26
    mudgel
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/29 10:37:55 (permalink)
    i made a mistake. It's actually called the Mastering Effects for Sound Forge then later Master and Repair Suite.

    Here's an example from my iZotope account.


    Mike V. (MUDGEL)

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    #27
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/08/29 12:24:11 (permalink)
    Thanks. I have some iZotope stuff, so I go check my account. I never updated after SF8, though.
    Michael
    #28
    80sGuy
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/12/12 09:42:53 (permalink)
    Hello, newbie here. I have the same problem with registering Noise Reduction 2.0. I've always have problems with the Sony Vegas/Sound Forge programs since inception as I periodically clean up my pc hard-drives from time to time, but when it comes to re-installations I am bound to run into registration issues. With that said, I am having problem re-registering my Noise Reduction software. The program came bundled with 'Sound Forge Pro 8' and it included a different disc with serial number but now I cannot register for the life of me because Sony kept directing me to Magix but the latter is saying that they do not recognize such program. I visited the Izotope website but couldn't find any use there either.
    Please help!!
     
    #29
    pentimentosound
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    Re: Sony Noise Reduction Bundle 2.0 - no Serial numbers in my account anymore.. 2017/12/15 01:14:58 (permalink)
    It's been long enough since I did mine that I'm not sure what order I did things. I'd say register at Sony first regardless and if your serial is not correct, then you'll have to contact Magix support. Expect to wait a bit for them to answer.
    Michael
    #30
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